I am one of the few folks that likes to do some research ahead of time and I found that Jean-Marc had one of the highest customer satisfaction reviews. So high that I went and specifically asked for him to assist me with the purchase of my new car. Jean-Marc was polite, non-pushy, and straightforward with me about any details that I needed to know or asked for. If there was a question that he did not know the answer to, then he took the time to find out. I found him extremely accommodating and helpful to ease this process and now I am part of the Audi family. I came in seeking to build a relationship with this dealer and I believe we accomplished that today. I highly recommend Jean-Marc with your business.

My experience with sales and the business office was great! I appreciated the patience and attentiveness for such a significant purchase. I would definitely recommend Audi Rockville to others!

Very good experience at Audi. They took care of all the details so, the purchase came to an end in the best way. The only drawback is the time the process takes, which is extremely long.

My experience with Audi Rockville was very positive through the whole process.My Salesperson Antonio Di Franco was very positive.He followed up with me in a very timely manner throughout the whole buying and car shipping process. In addition the business manager Jessicqa Baum was very helpful as well.I would highly recommend them if you are buying an Audi

The best competitive luxury brand. My kinds like the environment and also our new car. Thanks

When I arrived at Audi of RockVille I was thrilled to hear they had a Q3 with the Technology package! I was calling just about every dealer in Northern VA looking for one. My sales advisor Tristan was very helpful and knowledgeable when answering my many questions about the car’s features and getting me through the deal process. There was no hassle with the deal, I paid lower the the MSRP that I was offered by my employer through TrueCar. I want to again thank Tristan again for a chill and exciting car buying experience.

Super chill and helpful. They never tried to force a situation but were just there to do the best for me. Not to mention free ice cream sandwiches

My experience while at Audi Rockville was great. Everyone that I interacted with from Janine who booked my appointment, to my salesperson Antonio, to the Business Manager Jessica was a pleasure to deal with. I walked away happy, feeling that I paid a fair price for a great car, and respected and appreciated. What more could you possibly asked for?!

I had an appointment with Joe Nowlin on Friday. Not only was he very professional but the atmosphere at this dealership far surpassed others. My plan was only to test drive and get a feel for the car(lol), but Joe had the exact SQ5 I wanted and I was immediately in love. Joe and the team were able to work with us and meet our “demands” with both financing and trading in my car. 10/10 Highly Recommend

Jean Marc was excellent. He always was following up and also I was able to text him even until 11 pm. And the day we picked up our car. He got everything ready and we were able to go in and get out super quick and happy. He also went into every detail of our car. And was always open for more questions. Will totally recommend him.

We have owned Audis since 1974. This is by far the best dealer operation in our experience.

Tristan and Neil were fantastic to work with. Made the process seamless and efficient

I had the pleasure of working with Jean-Marc yesterday evening. Nothing but pleasant things to say of this man! He was kind and attentive, listened to mine and my husbands needs, and we drove off with the car of our choice! I HIGHLY recommend working with him. Also, Neil in the finance department was awesome! I recommend anyone in need of an Audi to go to Audi of Rockville!

This was a very efficient and smooth car buying (Iease) process. Finally, I did not feel as though I was being mistreated, but was spoken to clearly and succinctly about all options. When I had a question, Marcus took the time to explain everything to me in detail, until I understood. The General Manager came to thank me for my business at the end of the transaction. All in all, I would say the process took a half a day, and I was able to sign documents remotely. No one wants to spend all day at a car dealership, and this made the process a lot smoother. I specifically worked with Audi Rockville after being talked down to by another Audi dealership in the area, that tried to hide fees/markups in different places. Audi Rockville was very clear about their process and I am thankful for that. My only "complaint" would not be to the dealership, but to Audi for misleading the features on the car I leased (2022 E-tron, Chronos). Their website claims certain features on the vehicle, that unfortunately are not offered on the car. A small issue, but at this price tag, it does make an impact on the overall aspect of car.

Outstanding service from my Audi specialist, Jean-Marc, and financial specialist Jessica. Highly recommend!

Updated. The store managers Larry and Michael were super nice to us. We’re helped by Joe, he’s very helpful and guided us to customize the car and answered all of our questions. The experience is completely different from last time. Hope that the front desk team would change their attitude when greeting customers! Unfriendly. The receptionist did not even say hi to me, there were like 3 employees standing there but no ones said anything to us until I raised the question. I think they were judging how I dress at that time. So rude!

Great! Jean-Marc worked so hard with me over the past few months with big supply issues to get the car I wanted and facilitate a really beneficial trade. I've gotten multiple Audi's at this dealership and have always been satisfied and provided excellent service and care.

Very Good Service Nate Was Very Professional

I could not be more impressed by the superior services I received at Audi of Rockville this weekend. Starting with the Finance Manager Neil Xing, Mike Zheng the general sales manager, the gentleman who kindly washed, filled up the gas, and brought my car (regrettably I didn't get his name), and finally Larry Sevrin the General Manager. Each and every one of these gentlemen went out of their way to ensure an extraordinary experience for me and my two kids. By way of background, I purchased a vehicle from a dealership in Atlanta that happened to be owned by the parent company of Audi of Rockville. The dealership in Atlanta suggested shipping the car to Audi of Rockville for me to take delivery. Keep in mind that Audi of Rockville does not earn a penny from this transaction and gains no financial benefits from helping us out yet, they all went out of their way to facilitate a seamless and memorable experience for us. I am very grateful for all that you did. Congrats Larry, for leading such an amazing team. 

BEWARE OF FINANCE REP! With the current shortage of new vehicles, I was fortunate to find the car I really wanted at Audi Rockville so close to my home. Our Sales consultant (Joe Nowlin) was fantastic. He was very patient with me, let us take the car out for an extended test drive and even offered refreshments as it was taking me a while to decide. Once I decided, he explained all vehicle features, and even took me to the service department to get me familiar with the intake process. However, the nightmare began when I met with the Finance Rep (FR). First, I was purchasing an expensive vehicle and put down a substantial cash down payment. When I gave the FR the cashier?s check, he asked me if I used a loan to obtain the check. I was shocked! No, I did not get a loan and by the way that is none of your business. The check is a cashier?s check from my bank, made out to Audi Rockville, with the VIN in the memo line from the car I was purchasing. Couldn't be much easier than that. Second, this FR called my bank (USAA), not to verify whether the check was valid, but to verify the amount of money I had in my accounts to cover the check. What?! I don?t need to cover a cashier?s check as the money has already been drawn to cover the check. When I got on the phone with the USAA Rep, she specifically told me that the dealership (FR) was asking details about where the money was drawn and not specifically whether the cashier?s check was a valid check. I told the USAA Rep they were not authorized to obtain any information about my accounts, and to only tell them whether or not the check was valid. I have never felt so insulted. It was clear that this FR had made a pre-judgement of me based on my outward appearance, which was insulting to say the least. After this incident with the cashier?s check was resolved, I provided the FR a draft check from NFCU to cover the remaining balance of the vehicle. He then asked, where is the paperwork that came with this draft check. What?! There is no paperwork. He said he needed to see the terms of NFCU financing. I told him, to simply follow the instructions on the draft check. He tried once again. I said there is no paperwork! He then called NFCU (as the instructions state on the draft check) and NFCU provided him the authorization code for the check and that was it. After all this, the FR had the audacity to attempt to push briefing me on the extended warranties. I plainly and flatly stated I am not interested, so I don?t want to hear any of that. This FR then said it was mandatory for him to explain the warranty options to me, again what?! How can you make an optional warranty briefing mandatory for me?! In any case, I stated again, I AM NOT INTERESTED. Oh my goodness, he asked if I could explain to him why I was so adamant against him explaining the extended warranties to me, and I just took out my phone and started surfing. I had a cashier?s check for my down payment, secured my own financing through NFCU prior to going to the dealership, and this FR still kept me in his office over an hour TRYING TO PUSH WARRANTIES! If not for Joe Nowlin, and Sales Manager and General Manager all coming to speak with me about this situation and reassuring me that this FR?s attitude was not indicative of the values at Audi Rockville, I would not have purchased this vehicle. I will mentioned that the entire process (prior to dealing with the FR) was VERY smooth. Joe?s respect and communication is top notch. I even asked him if he was prior military. He?s a pleasure to work with and even helped secure me a True Car discount! The Sales Manager and General Manager were also very nice, respectful, and professional in the way they handled my LOUD disagreement with the obviously pre-judgement tactics of the FR. Yet, the FR was a disaster and far-outside of my experience with the rest of the people at Audi Rockville. Overall I would purchase another vehicle from Audi Rockville with Joe.

Best car buying experience every. Highly recommend. Professional, attentive staff answered all my questions and delivery was smooth and efficient.

These guys are professionals. The whole experience was pretty effortless.

Ive been considering purchasing an Audi since 2020 and finally went for it after studying my EV options in the market. I settled on an Audi e-tron and solicited the expertise of Joe Nowlin at Rockville Audi. Joe is the best there is. He is super responsive, honest and knowledgeable. He treated me and my fiancé like family during this process. I’m excited to be a part of the Audi family. Cheers!

When we first called Audi Rockville about an SUV we liked ( a Subaru), the car had already been sold; however, their representative asked us what we were looking for and when a similar model came into their store, they gave us a call and invited us to come in! Our salesman was Jass who was super nice, and we appreciated his non-aggressive and transparent approach when we asked questions about prices and add-ons. The overall vibe in the showroom is welcoming and relaxed; they even have ice cream sandwiches if you want a little treat. As always, do your own research and you will see that their prices are competitive and there is no pressure to buy any car other than the one in which you have expressed interest. I also had an additional good experience talking about sales with one of the managers, Jordan, who was very attentive to my feedback. All in all, I recommend this dealership.

We were looking for a vehicle and didn't want the usual run-around. Audi Rockville worked with us in emails, text messages, and phone calls to be sure a vehicle was ready for us to test drive. We ended up buying the selected vehicle.

Al was really nice to my boyfriend and I and helped us with a vehicle. The finance manager was really sweet and got me everything I needed with my new 2019 Nissan Rogue

We had a positive experience at Audi Rockville when we went to pick up a car we ordered several months ago. We love our new car! The staff at the dealership were welcoming and professional. Our salesperson Joe Nowlin was great to work with. We had met him several months ago and he remembered us and was friendly and made the process smoother. He gave us all the pros and cons of leasing vs. buying and also introduced us to the manager. He was very knowledgeable and gave us the space to make our decision. If there was one slight we have with Audi Rockville, it is the time it takes for paperwork. We spent about 3.5 to 4 hours and hope they are able to streamline the finalizing purchase, financing, service plan options, etc. maybe by providing all the information upfront to minimize time spent at the dealership. I would strongly recommended Joe to anyone who is looking for a new Audi! Overall wonderful experience!

I had a great experience at Rockville Audi! Jean-Marc was the best salesman I’ve ever dealt with! Extremely helpful and professional. He made the buying of my S5 smooth and went above and beyond my expectations. I definitely recommend working with him if possible!

I want to thank Charlie the sales associate and Larry the GM for taking an experience I was not happy with at first and making a very positive one in the end. I was not happy with my initial purchase and they went above and beyond to make sure I left happy. Thank you to the team at Rockville Audi. They have made me a customer for life

Great customer service at Audi Rockville to help me buy a new Audi!!

Very friendly in behavior; but apart from msrp value we should pay for some items that we didn?t want such as lo jack and protective paint.

I recently purchased an Audi A4 Quatro from this dealership. My salesman, Charles Ellis, was very knowledgeable and did a great job explaining my options and answering my questions. He had a great attitude and was consistently very pleasant to work with.

I recently purchased an Audi A4 Quatro from Rockville Audi. My salesman was Charles Ellis and he did an excellent job for me. He was extremely helpful in explaining all my options and was very pleasant to deal with, a nice surprise since I am an older woman who is often treated with condescension.

Went well ...

Purchased new E-Tron GT. The General Manager Larry S was extremely helpful and a pleasure to do business with.

I had a good welcoming experience from the personnel of this facility. From salesman to the financing department, very pleasant and helpful.

Smooth process. good communication and service! I am very glad to have Tae Yeon as my sales representative. I had made a factory order for my 22 Audi S5 Sportback. The delivery wait time was long but Tae made the whole process easier. He was attentive from the beginning and there wasn't a lack of communication. It was easy to talk numbers with him as well. I would recommend him to anyone looking to get their dream car. The other team members were also easy to work with.

Everyone was super kind! Very calm, comfortable atmosphere! Even all the other customers were very friendly! Loved my experience and I got the exact car i wanted! I actually recommended them to a friend of mine who is looking for a new car. Overall wonderful experience!

Great service and great people. Everyone was helpful and thorough when explaining everything.

Ken was very friendly and a pleasure to work with. I live in NY and did most of the leg work via telephone and email with Ken. He made it very simple and when I got to the dealership on Saturday morning everything was in order.

Dealership was great during this period of reduced and unpredictable supply-

Staff was friendly and welcoming. I drove out of state for a specific car and their sales rep greeted me right away by name and got things moving. Good experience, good staff, good car!

Amazing facility. Great salesfolk especially Charlie and Karl. Love coming here everytime

Jasmin Dzinic provided outstanding service on guiding me through a hassle free process to purchase my new Audi A6. He helped me get the exact car I wanted, and I highly recommend him for your car buying experience.

I came into Rockville Audi inquiring on a lease buyout on my Japanese make. Nicholas was so professional and very helpful as they researched everything that was needed. Time was a bit long, but in the end I was able to purchase a showroom model Audi and the whole experience was fabulous. What a great team at this dealership. This is the second Audi in our household and we couldn't be happier.

We had a positive experience at Audi Rockville. Compared to other dealerships we visited, Rockville was much more welcoming and professional. We especially appreciated that they aren't price gouging like some other Audi (and other) dealerships are right now. Our salesperson Nate Jackson was phenomenal to work with. He was friendly and knowledgeable and didn't push us to sell a car. He was able to work with us and meet our demands for features and price on both our trade-in and new lease. If there was one slight we have with Audi Rockville, it was the persistent hard sell from finance to buy the service plan once we made the deal. "No thanks" multiples times over means "no thanks." I understand it's their job and not out of the ordinary, though. Overall: A+ for Nate and an A for Audi Rockville.

Kevin Chang was very helpful, informative and went the distance to get my business. One of the best car purchase experiences I have ever experienced.

Chris was amazing very helpful & very approachable real down too earth dude luv my A3

Exceptional service and communication through the process.

After waiting weeks for the uncertain delivery of a loaded 2021 Jetta (ordered in January 2022) that may have been underpowered for my preferences I dared to enter Rockville Audi to kick the tires on an Audi A4, higher on the Volkswagen Group food chain. Al Smith introduced me to the brilliant metallic Navarra Blue with Okapi Brown upholstery that I ultimately purchased, and patiently coached me in the intricacies of the multimedia technology package and Audit digital cockpit. He also showed me a 2018 A4(same color scheme) at a very competitive price. My initial test drive of both vehicles confirmed that they each had the same VW dual-clutch transmission and torque to spare. Al printed window stickers for both vehicles before I left the dealership and exerted no pressure to close a deal. Al had me back to test drive both vehicles with my wife later that week and she was sold. While I pursued pre-owned A4s at other dealerships and Carvana the Rockville pre-owned vehicle sold, and I decided to my purchase a new blue/brown dream vehicle. At my request, Al procured written quotes from Rockville Audi and I found Rockville’s ‘market premium’ was lower than a nearby competitor. The day I took delivery of the vehicle Finance Manager Neal Xing intelligently and patiently explained available prepaid service contracts and tire warranties which I purchased – again, no pressure. We’re working with Al to evaluate a Q5 SUV for my wife and he persuaded his manager to lend us the car from Saturday through Monday morning. Al and Neal treated me respectfully throughout – I appreciate Rockville Audi’s culture.

My sales person, Karl Pugh, went above and beyond in making sure I understood all facets of the car I was buying. He spent a lot of time with me, and I really appreciate his diligence and knowledge. I highly recommend him and the Rockville Audi dealership.

This showroom gives good deals compared to other Audi stores. Charles is excellent in doing the job very quick and he gave us first class service. Will definitely recommend him.

Unexpectedly pleasant experience getting our vehicle.

Chris from Audi Rockville was exceptionally helpful, patient and ensured I found the car that met my needs and wants. I look forward to bringing my new car in and interacting with the folks at Audi Rockville. The entire experience was 10/10.

Sales Department: It was a referral from a friend to see Jordan (sale manager) and Nick (salesperson) these two been really great and very honest. Nick gave us plenty of space. My wife bought a vehicle the same day. Took a little longer then expected registering the license plate for the vehicle. But that’s out of Nick hands and things happen no one is 100% perfect.

This is the 5th car we?ve purchased at Rockville Audi. Always a good experience, but Kenneth Chang is a real pro. So relaxed, no pressure, great explanations, great service, so personable! Then we had a great experience with Marcus! Thank you all so very much:-)

I highly recommend this dealership to anyone interested in buying a new vehicle.

Antonio is the best. Decisions around buying a new car are stressful - throw a pandemic on top - but all was easy. I ordered my S4 and it actually came in early. Thank you so much for making my experience the best.

Have had a great experience buying a used car. Joseph provided assistance and information without being pushy or rushed, was willing to have us see any car we indicated that may have been even of secondary interest for us, and followed up without becoming annoying. Would definitely recommend Audi Rockville.

Incredible customer service went above and beyond to find our car

Excellent place to buy your next audi. I bought a 2020 Audi S7 from here. Upon arriving home I noticed the front camera was cracked. I worked with Dany (used audi director) and they fronted the $2500 bill to get it replaced. I was out of state buyer and had the camera replaced locally. Audi of Rockville will NOT leave you stranded after your purchase. One of the best experiences I ever had at a dealership.

My experience with the Sale's Associate (Nate Jackson) was seamless. He was knowledgable, patient and very professional in his execution.

Very professional. In and out relatively quickly.

i bought an A5 and i had to wait two weeks for the car to arrive. Easy process putting the deposit down and submit documentation before the car even arrived. Once the car arrived i was given notice and advised to come in when it was convenient. I went in to get the car and sign documents and was out within an hour. Jean Marc and Kenneth were amazing!!!

I had an excellent experience working with Karl Pugh at this dealership. He's very professional, helpful, and responds to questions and inquiries very quickly. My purchase went smoothly and other staff (like financial services) were all professional, courteous, knowledgeable, and helpful. This is the 4th car we're purchasing from this dealership and whether it's a purchase or receiving maintenance/repair service, it's always been a pleasure.

I had an excellent experience working with Karl Pugh at this dealership. He's very professional, helpful, and responds to questions and inquiries very quickly. My purchase went smoothly and other staff (like financial services) were all professional, courteous, knowledgeable, and helpful. This is the 4th car we're purchasing from this dealership and whether it's a purchase or receiving maintenance/repair service, it's always been a pleasure.

Working with Joe Nowlin was a pleasure. His knowledge of the product was very helpful and at no time did I feel pressure to buy or get the "hard sell." I would absolutely purchase from this dealership again.

I purchased my used Q5 from salesman Charlie Ellis. He was very responsive & patient with my dozens of questions & concerns even staying very late after closing hours on a weekend night. He made the buying process easier for me and was a pleasure to work with. I’d highly recommend Charlie if you’re looking to buy a car from this dealership.

Very transparent straightforward services. Joe was great!

This is one of the better experiences I have had in a long time, especially when it comes to auto sales. I came for a specific used vehicle, test drove it, and immediately fell in love. I was afraid the car would be gone because I had to wait 4-5 days from a third party to buy my own vehicle. I mentioned this to Joe N. and he worked patiently with me so that all transactions were cleared and I was good to buy the car I wanted. Thank you so much for making the process very easy and for being patient.

My salesman Jas is the absolute best!!! He helped me buy my husband a surprise. He had the car I bought ready for my arrival. He was patient and made sure that my experience was five star quality! Thank you Jas for making this the best car buying experience I’ve ever had!

Exceptionally knowledgeable and courteous service by Joe Nowlin.

The parts department was great to work with. Of the three different Audi dealers I called, Rockville was by far the most pleasant and easy to work with. I placed an order online and it was shipped out to me the following day. One of the three packages got damaged during shipment, and a piece of my order came out of the packaging. I called to inform Audi Rockville, and Eduardo made sure he had the right component and shipped it out to me the next day. Good service goes a long way!

This was my first experience purchasing a vehicle at any location, I was confused and a little intimidated by a lot of things but this location made me feel assured on what I was purchasing and tried their best to get me the best rate and insurance plan I highly recommend checking this location out (I’m very happy with my car 😁)

This was my first experience purchasing a vehicle at any location, I was confused and a little intimidated by a lot of things but this location made me feel assured on what I was purchasing and tried their best to get me the best rate I highly recommend checking this location out

Fantastic experience selling my leased vehicle back to Audi Rockville. Charles Ellis helped me with the process. It was in an out for me in less than an hour! There were of course negotiations on price but nothing close to the uncomfortable ones that you sometimes experience at dealerships. I got very close to the price that I had expected coming in. Charles was very professional and made the whole process very smooth for me. He even arranged for a ride back home for me!

Charles was professional, curtious and patient while explaining the technical details, and provided excellent customer service. He is also very timely in returning calls and providing availability.

Outstanding Service! Charles provided ?excellent customer service?. My overall experience with Audi of Rockville was Top Notched and painless. Charles listened to me, no pressure and/or hidden last minute fees. What we negotiated was what it was! I am going to recommend you guys to my family, co-workers and friends.

The process was clean and clear upfront and stayed that way. Chris Kutrumbis that we worked with was excellent and also Neil Xing, the finance manager and other business managers.

Great dealership. The entire team was excellent to work with. We did not feel pressured or rushed and had all of our questions answered.

Everything was perfect. From the General Manager, Michael Zheng to my sales associate, Karl Pugh to Jessica’ Boac in the credit department everyone is first class. Kudos to everyone, This is my first Audi and if the automobile is anything like the Audi personnel, then I am really excited to own one.

We were helped right away by Al. He answered all our questions and was not pushy at all. He spent time helping us find exactly what we wanted. He made sure everything was in order as we bought the car. They forgot to put new mats in the car and he was on it and went and got them for us. He is going to make sure we get a second key. We were very happy.

Tae Yeon from Audi Rockville provided excellent service throughout the entire buying process. Even after I purchased the vehicle he was still available to answer questions for me

Karl took the time to go over almost everything in my new Etron Sportsback. He was appreciative that there was a LOT of information and graadually fed it to myt wofe and myself. HE even made sure that we called back the next day if we were confused. Typical GREAT Audi service.

Al helped me with everything. He was knowledgeable, patient and kind. He made the experience of purchasing my car hassle free. Thanks Al!!!

Al Hall is very supportive throughout the process, he is kind and happy to answer all questions that I had.

I love my new car! It was exactly what I needed and a great purchase experience. By far the best part, however, was Antonio's friendly and helpful service. He answered all my questions and taught me how to best utilize my new car. He was fantastic!

Received great service from Chris. I came in late from work and Chris was patient and was able to work with me and get the A4 I came in to purchase. He was cool and professional and he answered all my questions. He was even able to help me next day to set up my myAudi app. Thanks Chris.

My car buying experience was very pleasant and low-pressure. All my questions were expertly answered by Tae. Also after I picked up the vehicle, the staff at Audi Rockville made sure that I was satisfied with everything. Thank you for making the process as easy as possible for me.

Great car buying experience and great communication. Was very fast and easy thanks to Tae. He was also very professional and helpful with the whole process.

Dealt with Charlie to return leased Q5; was a nightmare b4 I met him; he managed to clear up the process for me & made it easy for me; it is very unusual for I to leave reviews, but I believe Charlie's service & kind nature warrants / demands that I do that. Call him

My experience at Audi of Rockville was fantastic. My sales person was Charles and he made the process seamless. He was informative, professional and patient throughout the day and answered any question we had. We went on a test drive of the used Audi I was looking to buy and never get any pressure to buy the car from Charles. Overall it was a great experience and happy with the purchase of my Audi.

My experience was great. Charles Ellis was who I worked with and he was very helpful. I came in thinking I wanted an Audi A5, but after a test drive I realized it was not right for me. Charles was very patient and spent the entire day suggesting different models that may better suit me. We went on a test drive with several different cars until we found the car that worked best for our family and ultimately decided on a Q5. Charles has also been very helpful post-sale helping me with questions I have about the car and has continued to be responsive to all my questions even a month after my purchase. Top notch service for Charles and highly recommend.

I casually walked in to check out a new car before buying/signing a used one with another dealer. And also to see if i can get a higher appraisal value for my used car. Charlie assisted me and he was very calm, professional and knowledgeable about the vehicle. I had no intention on buying a new car, talkless of purchasing one without hubby/dad/brother present. However, when Charlie presented me with a better option with no pressure to buy, I couldn't resist. The thought of buying a car on my own (though hubby on the phone through the whole process) is an accomplishment on its own. The financing is the easiest process i have ever experienced. No hidden fees, the process has been simplified and the numbers added up. Though i still think the market value added on price and the 299$ Kahu care is bogus, but overall it went smoothly. Oh get this, the finance person is a beautiful, young and friendly lady, Jessica. I have never come across a female in car dealership finance before. Its normally a pair of guys trying to squeeze every pennies out of you. And oh lawrd, the diversity staff is top notch! I feel so comfortable without intimidation. Representation matters and this place gets it! After signing, Charlie gave a tutorial on how to operate the vehicle. Even after driving off the lot, Charlie continues to answer my questions. This place is amazing, so definitely check them out and ask for my boy Charlie to get an executive treatment. 🤗

I casually walked in to check out a new car before buying/signing a used one with another dealer. And also to see if i can get a higher appraisal value for my used car. Charlie assisted me and he was very calm, professional and knowledgeable about the vehicle. I had no intention to buying a new car, talkless of making a purchasing without hubby/dad/brother present. However, when Charlie presented me with a better option with no pressure to buy, I couldn't resist. The thought of buying a car on my own (though hubby on the phone through the whole process) is an accomplishment on its own. The financing is the easiest process i have ever experienced. No hidden fees, the process has been simplified and the numbers added up. Though i still think the market value added on price and the 299$ Kahu care is bogus, but overall it went smoothly. Oh get this, the finance person is a beautiful, young and friendly lady, Jessica. I have never come across a female in car dealership finance before. Its normally a pair of guys trying to squeeze every pennies out of you. And oh lawrd, the diversity staff is top notch! I feel so comfortable without intimidation. Representation matters and this place gets it! After signing, Charlie gave a tutorial on how to operate the vehicle. Even after driving off the lot, Charlie continues to answer my questions. This place is amazing, so definitely check them out and ask for my boy Charlie to get an executive treatment. 🤗🤗

Great experience! I traded in a A7 but had a few issues with the title beforehand. Charlie and I worked to fix the problem, so I could get the car I wanted. Charlie was informative and helpful. I enjoyed working with him and the Rockville Audi staff.

My salesman Mr Karl Pugh was the best. He made this whole experience with Audi easy. One of the best customers service. Provided me with all the information need. My daughter love her 2022 SQ5. If you thinking about buying a Audi. Give Mr Karl Pugh a call. You will love this guy.

I’ve had a very consistently positive experience with the parts department. Super efficient, knowledgeable and always professional.

It was a pleasure working with Ken C. on my purchase of my Q5.

It’s been a week since I purchased my Audi Q8! Joe Davis was a pleasure to work with! He was very understanding in regards to what I wanted! The vehicle was actually on the showroom floor when I first got to the dealership, so he went and got another Q8 to test drive. I thought he was going to come with me, but due to Covid he just tossed me the keys and let me go on my way. I feel in love with the car. It has everything that I wanted and more! Power close front doors, heads up display, the Audi emblem displayed on the ground by all four doors and changeable mood lighting inside the car! This is more than I could ask for! Joe definitely took care of me and when the time comes, I’ll definitely buy another vehicle from him!

Charlie was super helpful and patient with us. He explained everything in detail. Super honest and caring. Looking forward of buying my next Audi from him!!

I have now bought two cars from here and the experience was EXCELLENT!! Jessica my sales advisor is the best and amazing at making her customers happy! Love them so much, I drive 45 min (past 2 Audi dealership), for service.

Wife and I stopped in to the new S3. Explained we had been talking to one particular associate, we were told they were not in but they could get someone to help us. An associate had just walked in, he asked for a few minutes to get situated and he went to retrieve the car. We explained we are waiting on the new RS3 and just wanted to see and feel the S3and had been working with another associate. Associate completely understood and showed us the car as if we had been working with him. Wife and I have visited this dealer twice and both times it was welcoming and none pushy.

The service is excellent. Our sale rep, Chris Kutrumbis, was very patient with us, explaining the new car in detail. He also arranged to give us a second test drive on another vehicle. The sale staff and the managers were courteous through out our purchasing adventure which reduced our stress level significantly. We made the purchase and they handled all the paper work including MVA registration and put on the car tags for us. We drove off the premise with only one last thing to do - call our insurance people to extend my coverage. It was a breeze.

It is always a great experience at Audi Rockville! Due to issues with chips, etc. Audi Rockville was looking for used cars to add to their inventory. Knowing that I have well maintained my vehicle, they made an offer we couldn't refuse. We traded in our 2018 SQ5 for a 2022 SQ5. Antonio DiFranco is always a pleasure to work with, as well each individual we worked with throughout the process was highly professional. If you are looking for an Audi, I couldn't more highly recommend Audi Rockville.

Charlie was awesome to work with. Great person. Great salesperson. Direct. Seamless process. Love my new Q7

This was an absolute pleasure working with Tae Yeon and Audi Rockville sales and customer service team. I purchased an Audi Q3 prem plus, tech, black optic pack car which is a rare find in today's market. Tae not only provided an excellent and super fast response to all queries he ensured I am well covered with all aspects of delivery, financing etc upfront. It was a sheer great customer experience and rare car config made me flew to this 300miles distant location for this car purchase and it was all worth it 100%. Highly recommend!

Brian Bratz is the best technician

I was grateful for the efficiency at which my deal was made and finalized. I am thankfully for the assistance provided by Kenneth Chang - he replied quickly and effectively. He allayed all of my concerns while finalizing my purchase out of state.

Great Audi service center. Social distancing was great, all the personnel that I was in contact with was excellent. Anyone staff member is able to help you even if you are talking with a specific member. They genuinely want to meet your need.

Our salesman Joe was very polite and accommodating. We unfortunately got to the dealership a bit late. And kept him there on a Friday night until about 10:30 pm. He was professional and understood this is a major purchase and we wanted to take out time. I would recommend anyone going to this dealership to ask for Joe.

I love customer service I received from Audi Rockville, Tae Yeon, He's super nice and really takes care of you regardless whatever question you might have! thank you!

This was by far the best car buying experience I have ever had!! My salesman Nate Jackson, was very professional, informative and helpful. The process took less than 2 hours, which is unheard of!!! Rockville Audi also gave me a great deal. I can’t see myself going anywhere else ever to buy a car!

Trade in and buying a new car with Jass was very smooth.

Charles Ellis is the best! We had been looking for a specific Audi, found it online, and Charles made it happen. He is helpful, personable, courteous, thorough, and fun. We were well cared for and we love the car!

Everyone was extremely nice and helpful

Bryan Webster’s mastery of the Audi machine, his professionalism, and integrity, has earned my trust and business. Liz.

Purchased a 2021 Audi A6, this was our second purchase from this dealership and they are 90min from me. I shopped around a good bit and found the best deal here. They have fair prices, excellent customer service, friendly staff, and no pressure.

I couldn't ask for a better experience drove all the way from NY to buy a car from them Tristan was exceptional thank you rockville team.

My guy Tristian helped me find the righr car for me! I felt no pressure to buy the same day, and was given a great set of financing options, which i couldnt get anywhere else! Excellent experience overall. Check them out

seamless process..well taken care off...no issues at all

A pleasant and efficient experience purchasing my second Audi Q5.

Very good customer service from Jass. Super enjoyable experience getting a car from Audi Rockville!

Recently shopped and leased a new Audi Q3 at Rockville Audi. I was completely satisfied with both my buying experience and all of the after purchase assistance with the technology on the vehicle. I highly recommend this dealership if you are shopping for any of the Audi models.

Very professional, all the staff members were very helpful, knowledgeable and most important they listen to my comments and understood what I was looking for. Thank you!

Friendly and knowledgeable staff made for a pleasant car buying experience!

Charles E helped me buy my 2018 TT and it was a great experience. He answered all my questions and made the whole sale really smooth. I normally hate going to a dealership, but this one I was in-n-out in no time. Highly recommend Rockville Audi and Charles.

Great job Audi Rockville team!!! Great atmosphere and most importantly I got a great car. Thanks

Very professional team in sales, finance and service positions. I couldn't be more satisfied with the high level of care and professionalism encountered at this location.

I have been leasing an SUV from Rockville Audi for the last 8 years. Every time I go back to lease a new Audi, the service I receive has been exceptional. I will go back again.

I had a problem with my new vehicle which was really a manufacturer issue and Audi Rockville STEPPED UP BIG TIME. These guys are candid and honest and value their customer relationships. Larry, the general manager, is a stand up guy and a gentleman. I HIGHLY recommend giving them an opportunity to earn your business. Antonio in sales cares about his customers and is passionate about making people happy. Excellent job.

Yesterday, I purchased my Audi A5 Sportsback from Audi of Rockville after submitting my inquiry through Costco. Audi of Rockville then sent me a link of all their promotions and new inventory. Upon review of their inventory I seen an 2021 Audi A5 that sparked my interest. Shortly after, I was contacted by a salesman, Mr. Jean Marc who was attentive on locating the A5 that I had just seen online. I scheduled a meeting with him later on in the day for a test drive. Once arriving to my appointment I was immediately greeted by Mr. Jean. After providing Mr. Jean with a copy of my drivers license and proof of insurance, I was given the keys to test drive the Audi A5. Let’s just say I fell in love with this car because now it’s all mine! Mr. Jean Marc and the rest of the staff were very professional and courteous throughout the whole process. I would recommend for anyone interested in purchasing an Audi to purchase from the Audi in Rockville. The Audi in Rockville is a bigger dealership than the other Audi dealerships that I’ve been to in Maryland, and they have more of a selection of Audi’s to pick from.

Smooth purchase process, I was in and out within 2 hours

Have never owned an Audi before but checked them out as suggestion from a friend. Not a big fan of the car buying process but Kenneth at Audi Rockville Rocks! Was very accommodating and knowledgeable on the vehicles I was interested in. Hoping the SQ5 lives up to its hype -- so far very pleased as I constantly learn of new features. Equally impressed as the sales manager Larry came to greet me when he recognized my truck upon pulling into the dealership.

Today was a good day. 5 stars for Charles Ellis. Audi Rockville is definitely the best dealership. First of all there is diversity. Don’t go to Frederick unless you’re white! Lol: 3 times I’ve been stereotyped by them but let’s celebrate Charles because without him I would have been gone to BMW. I was able to trade my old Audi Q5 to a new one. My brother is happy end of the story.

A shout out to Joe Davis, who made the process easy and painless! Would definitely recommend him and the dealership to anyone shopping for new or used audis

A+++! Even though I’ve moved up to the Philadelphia area, I’ll always drive down to Audi Rockville for major services/repairs (and future car purchases). Recently, I brought my car in to have a windshield replaced. Max, Erin, and the entire service team — as always — quickly addressed my concerns and started the process to resolve them. Every interaction was customer focused — I received a loaner vehicle, regular updates, and swift notification when my windshield was repaired and the car was ready for pickup. Thanks, team!

Amazing, professional, and friendly are the words that come to mind when i think of AUDI of Rockville. Joe my service rider was very knowledgeable and informative throughout this process. Thank you, I would %110 recommend this dealership for any maintenance you need on you AUDI car.

I’m on my third lease with Audi Rockville. They are always a pleasure to do business with.

Tristan provided a first class purchase experience and I walked away with an incredible A4. Definitely will be a return customer.

“5 Stars!” 🔥 Audi first. Technology is the most important part. Compared with Cadillac, Lexus and BMW, finally chose Audi. Charles Ellis, a friendly and helpful professional. He is also very knowledgeable. 👍Definitely recommend him if you need to buy a car. Thank you very much 🙌🏻 🙌🏻

Loved the experience!

Excellent customer service, clean facility.

For my first visit at Audi Rockville, I could not have been more pleased with the top notch service and outstanding customer service!

I experience today at Audi was just mind blowing. My vehicle was check in promptly as soon as I got there, my service technical was very articulate and professional. He took me through everything I need to know about my vehicle and then some. My vehicle was cleaned and given back to me within a normal time, I even got a free owner's manual because I had lost mine. Thanks Audi for your great service.

Great service! Very fair pricing! I couldn’t have been happier with the experience I get there!

Tu Hyunh, Kosta Sarakinis, and Cameron Schrock all made my experience at Audi Rockville smooth, informative and comfortable. These three are a pleasure to work with and are quite knowledgeable about the cars themselves, as well as how the various service options and packages will maintain and keep your Audi in excellent shape. If you find yourself lucky enough to work with any of these three, definitely take your time and ask questions - they will all be willing and helpful in answering your questions!

Kudos to Joe Davis! We recently bought a 2020 Q5 and Joe was our sales agent. He went the extra mile to make sure we had a the most positive experience with Audi Rockville. Thank you Joe for your high professionalism and incredible customer support!

I just purchased my third Audi from Rockville Audi (my second from Tristan who always goes above and beyond). Loving my 2021 Q3 Tristan helped me find (literally drove me around the lot trying to find me what I was looking for). He really knows his stuff and spent time with me to explore several different options. In the end I drove home in my new car happier than ever.

Great customer experience, kept me informed on the progress of my service while I waited and explained everything.

Very professional and dedicated

Extremely happy with the service I received and everything was done in a timely manner. Bryan Webster took great care of me.

Charles was very helpful. He had pricing and vehicles ready before I arrived making the process much more streamlined. Very happy with my new A4.

Thanks to Tae Yeon and Marcus Oh my experience in trading in a used car and collect a new Q5 2021 Prestige was great. They promised that I would be out of their offices with the new car within 2hrs, and they delivered in 1hr and 30 min. I know where to go for my next one.

Great experience! Very nice and thoughtful staff.

Service was great from start to finish.

We were looking for the Q5 Sportback for a long time and it was almost impossible to get one due to low supply. Charlie assisted us with looking for the one with the configuration we wanted. We ended up buying one with a different configuration regardless Charlie and Kosta helped us through the process. If anyone is looking to buy an Audi, go to Rockville Audi and ask for Charlie.

Excellent experience all around! My salesperson, Kenneth, was outstanding!

Chris is the man. Honest, transparent, and attentive. Before landing at Rockville Audi, I was screwed by a previous dealership trying to sell a Q5 which had previously been in a huge wreck and I was provided an inaccurate CarFax report (that showed no accidents) in attempt to close the deal. Fortunately, I was able to get out of that. But, I was still very hesitant about purchasing a vehicle as a single woman in fear of being taken advantage of. I did my research and double checked all the information provided to me by Chris and his team. Chris ended up getting me better deal than anticipated and I love my new Q5. I am sending all of my friends and colleagues to Chris and Audi Rockville!

Buy your vehicle here! I like buying a new car like going to the dentist to get a root canal. Al changed my mind and was amazing! He accommodated my young family and helped us with a very speedy process after we found a unique car that our family was hunting 😉. Staff gave us coloring pages and crayons and ice cream bars to keep my children happy as I unfortunately had to bring them along for the process (sorry to all in the building). I discussed initially that I had young children with me, wanted to test drive, and avoid any unnecessary fees in the briefest visit possible. There is a $500 dealership which is fine with me and they were up front with it before we came in. Finance person was fabulous as well. I’m so sorry I forgot her name. They were amazing to work with. Please ask for Al. He is a gem.

I worked with Tae. He’s awesome!!! So far I love my new q3

The 60,000 mile service on a Q7 is expensive- there is no way around that. But as usual, Joe and the Audi Rockville team are always transparent and clear about what is being done. There was an additional issue they uncovered which he explained in detail and gave me the option to handle now or later. I did it but they also found something that didn’t need to be done so that offset the cost a bit. I would recommend this Audi service location to anyone with an Audi and I’ll always bring my car here.

I work with Joe and he's amazing! Some of the best customer service I've ever had. Very consistent with how well he make sure everything is going well with my car would not want to work with another dealership Audi Rockville is the best.

I brought my car in for a recall item. The service was prompt and efficient. Kudos to Erin, a customer service rep, who suggested that I visit a local area (Pike and Rose) instead of waiting in the lounge. Great suggestion. They dropped me off and picked me up when my car was ready. All service reps were courteous and attentive. This was my first experience with Audi Rockville being that I am new to Maryland. I was very pleased.

Jaz, your a true professional !! Thank you for your diligence and candor.

Joe was absolutely amazing and helped us both with purchasing a car and negotiating. He was very patient when I kept sending him back to the manger to reduce the price! The customer service her gave was amazing!!!!

Satisfied with the service, but definitely should’ve received a loaner vehicle. 5 hours to do an oil change seems a bit excessive. Edit: Received a call from the service center manager, who listened to my concerns.

They are very friendly. I worked with Eric and Neil and they explained the charges very clearly. They gave me time to think and make up my mind, instead of forcing the car on me like some other dealers do. Overall, I had a great experience!

My experience at Rockville Audi was so great. My salesman, JM Perez Cohen was the best. He was so knowledgeable and with his up beat personality, he made my buying experience so easy. Everyone else I came in contact with was pleasant as well.

Routine maintenance visit, went well, updates were given. I chose to wait for the car. The waiting area was comfortable, quiet and I could get some work done on the computer. Spacious area, bright, and no Covid concerns!

First rate. Performed the service as promised and on time.

Good place nice people very good place to buy a vehicle!!!!

Service department was very responsive and found the problem immediately and kept me informed of how long it would take to do the repair

Good place to buy a car the place has nice people who don't take advantage of customers

Rockville Audi is my "Go-to" place. I have a 2001 Audi TT Turbo convertible that I absolutely love, and Jai and his team keep it in tip-top shape!

I absolutely LOVE the staff at Audi Rockville in MD!!! When I say they go above and beyond to accommodate the customer I mean that! In the past 2 years I’ve never had any complaints with the services. The best part is they will come to your house to pick the car up and drop the loaner off...this was awesome especially during quarantine and I was pregnant! Joe and Erin are my go too for everything. Once you go Audi...Rockville that is...you’ll never go back to anything else💪🏽 Thanks guys✨

Audi Rockville service is just the best ever. I was thinking hard about leaving the brand since they quit selling the A6 Avant (wagon) in the USA and I really want a mid-sized wagon. But their excellent service and the results I'm getting on my Audi vehicles with them changed my mind! I'll stick with Audi for a while (got an Allroad for now) and will keep praying they bring the mid-sized family wagon back to the USA. If you're near the Rockville area, there are several Audi dealers and service available. These guys are top notch. Best service ever.

I recently purchased a vehicle here. Joseph Nowlin was great, I highly recommend asking for him. He wasn’t pushy like the other sales people. Made me feel comfortable and practices what he preaches. I got my car for a great/fair deal and was able to trade my car in fir a decent amount. My car had a crack on the interior that I didn’t notice at the dealership and no one said anything about but other than that I love the new car so far! I got all the warranty’s so everything should be fixed fairly easily. They do a good job of giving you the “luxury feel.” They were also fairly quick! I went in not expecting to leave with the car. Pros: Competitive Car pricing Trade in pricing Car detailing Pictures in the show room Flexibility with finding loan that works with your payment JOSEPH NOWLIN Show room

Love Al, great guy and always willing to help! A great experience

Excellent service as usual

They did a great job. Highly recommend Antonio

Great experience!

Joe Davis and team were incredible. I would definitely recommend Audi of Rockville to anyone and everyone.

Great service & Nick was great to work with! I would definitely buy from them again!

My first time buying a new car from a dealership and I couldn't have asked for a better experience. I had the pleasure of working with Eric Sohn who went above and beyond to make sure I got exactly what I was looking for. Despite having a car on the lot that was very close to what I wanted and immediately available, Eric never tried to talk me into buying a car on the lot and he assured me he would find the car I wanted. After talking to several dealerships and keeping me informed through the whole process, he was able find exactly what I was looking for. He also gave me a price that no other dealership was able to match. I highly recommend Audi Rockville and Eric Sohn!

Kenneth Chang was a pleasure to work with! He was attentive, pleasant and very helpful!

Al, our salesperson, kept in touch as the dealer searched for the hard to find Q3. He was extremely helpful and knowledgable throughout the process. He made buying our car easy and pleasant.

Excellent service and facilities. Staff are very knowledgeable, courteous, and efficient.

I felt welcomed and not forced. From the front desk to the keys in my hand everything was a great example of Exceptional Service.

Rockville Audi consistently provides great customer service through exceptional communication.

My first-time visiting Audi Rockville and the experience was superb. Everything was exceptional from the test drive, price, and purchasing the Audi Q5. Nate Jackson was my sales rep, he was very professional, he listened, and he was not pushy. He made me feel comfortable about the whole process and I got the car that I wanted as he stayed within my price range. I must admit I went to four different Audi dealerships and they kept trying to push me to purchase a car I did not want or add features that I was not interested in. I gave Nate the specifications from the color of the exterior and interior, as well as what I wanted the car to have, and he delivered. The general manager stopped by to make sure I was satisfied which was a breath of fresh air. I felt that he genuinely cared about what I wanted and ensured that if there was anything that I needed to let him know. Thank you does not express my gratitude for a great experience from the time I walked in and left with the Audi Q5. I would buy another car from this dealership.

My first car buying experience. Good experience in the end.

Great Service from Joseph as always! Everything was performed to my satisfaction and the price quoted was the same.

Audi Rockville provided a great buying experience. Everything about buying the new car, including the process to trade in my old car, was simple, transparent and straightforward. Jean-Marc PerezCohen was my sales rep and he was very professional, and equally importantly, listened to what I wanted to do and helped me get there without any hassle. Great experience from the time I walked in the door to the time I drove off in the new vehicle.

Worked closely with Eric Sohn in financing my 2021 Audit Q7 during May 2021, in which I had an exceptional experience, overall. From the beginning Eric and the entire Audit Rockville team were professional, knowledgeable, patient and very helpful in getting my trade-in and financing all secured within the same day. In fact during the team's final inspection, the Audi team uncovered an item that required further attention. They immediately set me up with a loaner Audi, serviced the car within a few days and then drove out to my work to swap the vehicles. Throughout the entire process, Eric has been attentive, available and very knowledgeable in making this experience a great one, which I was very fortunate to be assigned to his account. I would highly recommended getting paired up with Eric for the ultimate Audi experience. Thanks again, Eric! Happy to be a part of the Audi family.

Steven is one of the best service providers at Audi in Rockville. So helpful and nice! JJ Bethesda

Great experience! Enjoyed working with the sales team to buy my Audi Q3

Service is remarkable there! So friendly and helpful

Everything was quick and smooth. Everyone was very kind!

Just had my 2019 a7 serviced for an electronic error. The team at Audi Rockville was very helpful and handled the situation quickly. Thanks very much!

The moment I arrived in the service drive, I was greated and shown to check in. My service advisor was Joe McDaniel. He was amazing! Made everything swift and easy. There was clear communication the entire time my car was there. Joe and the entire team made it a very enjoyable experience. I will absolutely return to Audi Rockville. They just know how to take care of you.

Awesome buying experience! Thanks Joe Nowlin!

As a near "80" year old senior, have purchased several cars in my life. My salesman, Nicolas Applah is an "excellent" salesman; courteous, professional, knowledgeable and polite gentleman. Never have I been treated with such kindness with an effort to please a customer and understand my requirements purchasing a vehicle. We, my son and I, drove 1 hour to this dealership to view and discuss this vehicle. Well worth every mile driven for the satisfaction of dealing with Rockville Audi. I found them to be an honest and fair priced dealership. I highly recommend them to anyone. I thank them for the experience.

Schedule service online. Drive in, meet your service rep, take a seat in the lounge area. Information and scheduled service is emailed to you. Service reps are very good about keeping you informed. Excellent work completed by technicians and car is washed and delivered.

It was really nise the sales person who help me on that time.

I had a service appointment for some warranty items on my 2020 Audi A6. Joe McDaniel, my service advisor, provided excellent service and finished the job at the promised time.

Our repair person, Steven, was excellent in fixing my tire in a very timely fashion.

Great experience at a highly professional dealership. Jessica went out of her way to accommodate my car needs. Could not have asked for a better experience !

Rockville Audi provided excellent and prompt service.

While traveling we experienced a tire issue and Rockville Audi was able to fit us in their schedule and resolve our problem.

Customer service are great.I did have problem with the repair .I was directed to a wrong service station that cost me money instead of going to their repair shop for minor repair. It cost me time and stress. Over all they have great people and service. Very accommodated .The technician and the manager were superb They just need to follow up of what happen .

We've purchased four cars over the years from this dealership. Their customer service (with both sales and service) is always fantastic. They are honest, fair, and a pleasure to work with. Highly Recommend!!!

Great experience with Audi Rockville. Service was beyond amazing and everyone was very friendly and pleasant. Sales rep was Kenneth Chang, he took the time to listen to what I was looking for, knowledgeable on features and functions of multiple different models I was looking at and was really friendly and helpful when it came to choosing the right car for me. Trade in process for my other car was also easy and they gave me a better than expected trade in value. Financing process was great, what can seem like a long and painful process was pleasant and short — they had most of my questions answered up front and very professional. Kenneth even followed up a couple times after I took the car home to see how I liked it and if I had any questions. He was also extremely helpful when it came to communicating on receiving my permanent plates. I’m loving my 2020 A6 and thankful for Kenneth and the Audi Rockville team for helping me make a great decision.

Good service, good people, good price compare to Arlington VA. When you trade your car they never told you what’s wrong with your car, but help you out and you get the car that you are looking from them. This Audi place has a best attitude compare to any other Audi that i gave visited. Person who’ll help me his name is Kenneth Chang, and he is best. He help us out with trade in and getting the new car. The finance person is good, it didn’t take that long even.

the process was okay. the only issue I had was that the price changed once I arrived. Overall, it went well.

service is awesome and sales people are very nice.

Very friendly and quick service, first time there, very professional and helpful

Service team including Joseph McDaniel did a great job and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade into. Sales manager Mike Zheng topped other dealership offers to ensure I was satisfied. General manager Larry Sevrin has an extraordinary group of people working at making the customer 100% satisfied. Thank you all for everything! Best dealership ever.

The finance manager was very accomodating and the sales person was patient.

The foot-kick opening the Trunk is still not work as expected. Maybe because of the hitch bar in the back is blocking the sensor and nothing you can do about it. It's more of designing issues.

Tae and Larry made me feel comfortable and welcome. They gave me a great deal. I highly recommend. Thank you Tae and Larry!!!

I bought a car here and the staff made the transaction simple and easy.. great quality service and friendly people at this location

Greta experience. Karl was great and very helpful.

The service manager I was my service rep and now service manager. He understands service to customers from all areas of the service department. My service reps are professional,and responsive. Listen well and offer good advise. All of my audis have been serviced by Rockville Audi, All five of them over the years. The sales department is fantastic. The general manager always there and always ready to help. I know I?ve availed myself of his services under extreme circumstances never a problem. The dealership is one of the most responsive and helpful around.

Excellent Service and excellent sales people. No pressure on customers and knowledgeable on their products. This is the second car I've leased from them.

Very satisfying used car shopping and buying experience. Knowledgeable and friendly salesman and closing manager. A first class dealership.

Got a great deal on this car. For sure best price around. The car was "turn key". No issues. Great financing.

Wonderful Bought and service two cars Highly recommend Tae in sales

Easy and efficient getting in and out of dealership. I was provided regular updates to keep me informed when the car was ready.

Servicing my car at Audi Rockville it’s always a pleasant experience. Steven Wilson my service advisor is professional, knowledgeable and friendly. Genuinely care about the customer. I recommend this dealership for everything. 5 stars.

They took care of a manufacturing paint defect for me at no cost in my Q7. Even came and picked up my car and I am in Springfield. Overall very happy.

Out of all the car dealerships I have been to throughout my life, this was by far the most seamless and expertly run facility I have encountered. Everything was professional and expedient, getting me into my car and put the door within two hours of arrival. The sales team were highly knowledgeable and worked every avenue to exploit possible rebates and discounts ranging from manufacturing discounts to aftermarket warranties.

My experience purchasing with Rockville Audi was suburb, especially working with Nick. Nick did a great job of recognizing my need for efficiency and made sure the deal was consummated with incident. Plus, I absolutely love my car. I've owned other luxury cars from Lexus, BWM, and Infiniti. My 2021 Audi tops them all and it is not even close.

Every-time I visit this dealer, it?s always a pleasant experience. I?m Very pleased to be taken care of by Mr. Jai Jennings such a wonderful guy, you can tell he actually wants to help you.

Over the years I have purchased at least 15 new or used vehicles, primarily from dealerships. I have to admit that what should have been a fun and pleasant experience usually wasn?t since the time I had to spend in the dealership was at least four hours. I recently purchased an Audi from Audi Rockville and found that all of the wasted time didn?t happen at this dealership. I was out with my car in two hours which was very reasonable. My salesman Eric was the model of efficiency and had everything ready when I arrived at the dealership. I would not hesitate to recommend Audi Rockville and specifically Eric to my friends.

Great customer service, speedy service and helpful staff.

My experience with Eric Sohn was great. He never pressured me to purchase a car. He answered all my questions. Eric made my experience a positive experience. This process was stress free.

I just love my personal service advisor, Joe takes car of me and my car

Jai Lennings was my service advisor. He did a wonderful job keeping me informed of repairs needed.

Very satisfied service and how I was treated. Very friendly, but professional.

Manufacturer recall. Great job scheduling service and safe and comfortable waiting area

Top notch customer focus- and they always meet their commitments. I?m on my 3rd Audi with them (15 years!)

I had a great experience at this dealership. They was informative and professional.

Excellent sales staff, very quick transaction.Even better than the first time I purchased a car there.

My car was in for an oil change and tire rotation and balance. Great customer service. Covid Safe!

Eric Sohn goes above and beyond, both in showing the highlights and in customer service. He was honest and forthright and did everything he could to make getting out the door as convenient as possible. Can't recommend enough.

I must begin by saying that i am very satisfied with the purchase of my Acura MDX. I chose Rockville Audi as well as my sales man Joe Nowlin based off reviews by other customers. I usually don't write reviews, but will do this time so others can benefit. I called Joe and he answered all my questions on the phone prior to making an appointment on new year's day. Joe is very knowledgeable, patient and concise in answering any questions we had. The financing department also made the process easy to understand by explaining all the warranties. What i liked was that there was no pressure from the finance team to sign up for any warranty. All in all, my experience was made less stressful and was a breeze. So if anyone finds a car at Rockville Audi, do not hesitate to use the dealership. Before heading there, just call and ask for Joe Nowlin. You would not regret using this dealership.

I have been searching for a new car for months now, I found Audi of Rockville’s Website to have a wide selection of used and new inventory. I drove over an hour and was a greeted by Chris my salesman. He was full of knowledge, friendly and understanding. I purchased a used Q5, I was able to do the application online which saved time at the dealership. I was in and out in no time. Neal was also fantastic and knowledgeable on the lending and papers. Thank you Chris and Neal for making my experience great.

Service was excellent. The advisor (Steven Wilson) is a consummate professional. He is very knowledgeable, courteous and honest.I waited for the service and was delivered on or ahead of time. I highly recommend Audi Rockville to my friends with Audi vehicles,

This has been a wonderful car buying experience. Our sales associate Peter Green, was a true professional, thorough, courteous, thoughtful and very detailed in all aspects of our understanding the Audi, safety, accessories packages, functionality and the financial process. His outstanding knowledge, honesty and friendly demeanor made my wife and I feel at ease. All questions and concerns were answered in a thorough matter, as well as visible demonstrations to better our understanding. In summary, Peter Green is outstanding, honest, knowledgeable and incredibly friendly! Thank you Peter, what an awesome experience!

Rockville Audi has been taking care of my baby (Audi A7) since 2014. I'm a stickler when it comes to maintaining my ride. Bryan Webster and the other service crewmembers are the main reasons I've chosen Rockville as my service location...even though I live a lot closer to Audi's other service departments.

Exceptional Service, Sales, and Support Team. Highly knowledgeable and Transparent Team. I did everything I need online before I got to the dealership which was perfect in this COVID-19 era.

5 star facility. Great service from beginning to end

Fantastic as usual. Call for service, no hassle. Appointment set up to my time table.

Our sales person Tae Yeon was fantastic. Super friendly, informative and easy to deal with during the entire process. Highly recommend.

Had a great car buying experience. They stayed consistent with their online prices and helped me throughout the process.

Good service, knowledgeable personnel, short waiting. Clean, safe, professional.

Provided you can afford to buy and properly maintain a German engineered automobile in a class such as Audi's, this dealership and its maintenance staff are a solid choice. The mechanics at this dealership can keep your luxury sedan or sports car running like new - provided you consistently select the high-end recommended maintenance package every time you bring it in (and do so according to the manufacturer's recommended schedule, of course). But be realistic - it's up to you to spend the bucks to keep a vehicle like an Audi, Mercedes or BMW on the road after the warranty period expires. If you're up to the commitment, cars like those can endure well past the time when most domestic brands are being recycled for scrap.

Customer service is excellent, I followed Jae from his last employer... he’s the best!

Just completed my 60k maintenance schedule. Excellent and prompt service.

Very good service, definitely recommend to friends

The service was perfect. The percentage coupon really worked. The car was beautiful when returned.

The dealership is very busy and you may have to wait a bit. I was disappointed that after a 3 hour drive to dealer and committed on the car I was told that there was a recall on a part and would have to come back the following week to pick up car which was another 3 hour drive each way.

The salesman I had was very good, knew the model I was buying. Was not pushy. I wanted a color they did not have in there inventory, but they got it for me from another dealership. I am very happy with my new car!

Best car buying experience I've ever encountered! The dealership was the cleanest I've been in and the employees were all great to work with! Will def be buying my next car again from Audi of Rockville.

The service department Rocks!

Joe McDaniel/team provided quick, technical service for a high-performance RS car. Communication and technical analysis were top-notch. I recommend Rockville for service.

Kurt was great! We bought a CPO and he was extremely helpful and friendly. The showroom is beautiful. It was a very pleasant experience.

service +1, professional staff

Had a terrific experience buying my new 2021 Audi Q3! Nate Jackson was the salesman who navigated the process for me and he was awesome: knowledgeable, nice and honest!!

I have had 20k (24 months) factory recommended service for my 2018 Audi Q7. Overall srvice was done very professionally in a very timely manner. I was expecting more responsiveness from the staff. I left a message regarding the loaner car for the receptionist and also to the service consultant. However nobody returned my call. Overall experience was very good.

I was in for routine service on my Audi A5 when I saw a beautiful A7 in the showroom. I fell in love and the next steps to purchase were fast and easy. Davis Junior - my sales rep made it an efficient process. What a great experience. I also have serviced my cars at Audi Rockville and always have a great experience

this is my 2nd Audi i buy from ROckville Audi. Always felt that I am in good hands specaily when it come to service. Max the service manager is the BEST.

Best Audi Dealer, especially for service in the DC Metro area.

Great experience. World class customer service. Took the time the breakdown everything to me.

They had the car I wanted and the buying process was easy and pain free. They had a very good price on our Audi Q5

The Audi Rockville team's customer service is world class. A big shout out to Max and Stephen. Highly recommend stopping by if you are looking for a new Audi or a certified pre-owned one. Thanks again!

Nate, my salesperson, made this purchase exceedingly easy!

Nicholas Appiah was fantastic to work. Professional, knowledgable and honest. Genuinely cares about the customer. I had been to many other car dealers in a few states looking at other German motor vehicles and he was by far the best person I worked with even from the first phone call. Hands down best car experience I have had. I would absolutely recommend him to anyone looking to buy an Audi in the area.

Do not offer tires rotation when car has less than 2000 miles ?????? ... seems ridiculous .....

Nicholas Appiah was fantastic to work. Professional, knowledgable and honest. Genuinely cares about the customer. I had been to many other car dealers in a few states looking at other German motor vehicles and he was by far the best person I worked with even from the first phone call. Hands down best car experience I have had. I would absolutely recommend him to anyone looking to buy an Audi in the area.

Peter Green, from start to finish, was wonderful to work with. He got us a a good deal and a beautiful car! Thank you Peter!

The service experience is consistently great. Bryan is a consummate professional and a pleasure to work with.

Definitely recommend Pete Green at Audi of Rockville if you are purchasing a vehicle! He is amazing to work with and I am beyond satisfied with my purchase with him. He has gone above and beyond to ensure that he was doing anything he could for his clients.

excellent customer service! Tristan went above and beyond to make sure it was an A experience and it was! Loved every minute of it. All good :)

Tristan and team made my car buying experience awesome from the minute I walked through the door!!

A professional and quality service in accordance with Audi standard.

Came in without appointment to replace damaged tire. Taken care of promptly and courteously and car washed. Jerry was especially helpful.

Service Technician (Joe) was friendly and knowledgeable. Service was handled in an appropriate amount of time and costs were in line. Facilities were clean and in line with sanitizing for COVID. Great experience!

They know how to do and what to do and when to do. Service rep exceptional

Jean-Marc went above and beyond all expectations. He worked with me extensively over the weekend and on his day off to get me the deal I wanted. I highly recommend asking for him if you go to Audi Rockville.

My experience with Audi Rockville was great! Tae was knowledgeable, personable, and patient with all my questions and concerns. I highly recommend seeking him out when coming to this location!

Great cars, great location, great company, and excellent customer service. I truly enjoy working with Joe Nowlin. He is always doing his best to make sure his customers are happy. Also many thanks to Neil in the finance department. I love my new A5 and the Q3.

Larry Sevrin runs an incomparable dealership at Audi Rockville. The new showroom is beautiful and the staff is very accomodating. Joe Nowlin has always helped me in sales and they found my family the perfect family. In fact, I thought I'd need a bigger vehicle but both Joe and Larry explained that the Q5 was the better fit for my family so the saved me some money! The ride of course is fantastic. I couldn't recommend Audi Rockville more.

Had an overall excellent buying experience for our new Q5 from Audi Rockville and our salesman, Jean-Marc Perez Cohen. With Jean-Marc's help we got the exact Q5 SUV we wanted . Jean-Marc was knowledgeable, pleasant to work with and at no time did we feel pressured to buy, but, with the excellent deal we were offered, we did buy, and are extremely happy! We can highly recommend both Audi Rockville and Jean-Marc !

I just purchased a car at the Rockville, MD Audi dealership, and had a wonderful experience with Antonio Di Franco, excellent service. Thanks.

We had a great experience buying a car from Audi Rockville. Eric Sohn was a wealth of information, and he was really patient in reviewing cars and various available packages with me and my partner. He made car buying a fun experience, while I usually dread it! I hope to return to Audi Rockville again for a future purchase!

Very good and timely service. Fixed the issue that was needed.

Very nice and courteous dealership. Didn?t have an appointment and they fit me in.

Work was completed promptly and special attention timing of repairs

Good service, quality repairs, and friendly atmosphere

Cleanliness of the facility is amazing. The professionalism of all employees and they naturally care about your needs.

Audi Rockville has one of the most competitive prices. I leased a Audi Q5 and couldn?t be happier with our salesman Pete Green. He was very responsive and gave us a great deal no other dealership could beat, so we drove from NJ all the way to Maryland! Pete went out of his way and texted us during the weekends and at nights. He had a great personality and was so friendly and caring. We will definitely work with him again and refer our friends/family to him.

Joe is a great service representative and Max is a wonderful leader of the service department. I have been bringing my cars there since 1996.

What can I say!!! I walked into Rockville Audi with the intention to only look - window shop. I saw a beautiful quantum grey SQ5 with a gorgeous red leather interior, sitting in the corner. It was calling my name.... so I had to go admire this beauty to find out that it was already sold. The salesperson who was helping me was great - Al Hall. He had me test drive a SQ5 but he realized that if it wasn't the beauty that I admired so much, then it wasn't going be a replacement. I left, but a day later Al followed up with me and told me he was able to find another SQ5 with the same color scheme. I had found the same vehicle at another dealership online and informed Al. He looked it up and came back to me with the same pricing and noted that his car had more features. Nevertheless, due to Al's tenacity and great customer service I went back to Rockville Audi and now have this beautiful SQ5 in my garage. Rockville Audi and Al Hall - thank you!!

The dealer was respectful of my time and fear of being out during the pandemic and made the process quick and efficient.

Very efficient, courtesy and forthcoming approach. Little waiting time. Quick processing.

Excellent trying/buying experience. I never felt pressured. The car sold itself. Pete Green, our sales person, spent a considerable amount of time with us post-purchase helping us to get familiar with our beautiful certified pre-owned car. Much appreciated.

Our salesman Nate was great to work with for our purchase of a CPO vehicle. Having two little ones, Nate understood my husband would test drive and show me the car back at our house while on his test drive. From there Nate worked with my husband even after hours so I could go in to trade my car and sign papers to make for a quick and easy purchase. We greatly appreciate Nate?s time, help, and understanding during this process considering the new normal right now. Thank you!

Additional parts were needed for my repair and Audi Rockville kept me informed and conveniently brought my car back to me. Great job!

Incredibly helpful. We had an emergency with our vehicle while visiting DC and the staff were amazing. Repairs made within 2 hours! Fantastic job!!

Jessica, Mike and Jordan were an awesome team and found me the exact car I was looking for. They kept me updated on the progress and the response time was immediate. I couldn?t be happier.

Safe/clean, considerate and helpful customer service provided.

Antonio was very professional and answered my questions in an expeditious manner. The sales and financing process was extremely streamlined and the entire car-buying process exceeded my expectations. I highly recommend Rockville Audi.

Salesman was wonderful. I dislike the experience with finance department. I cam with preapproval and he moved my financing to a different bank.

Took my 2017 A4 to Rockville Audi for some minor but vexing warranty fixes, and Bryan and Chuck took care of my car like it was their own. They gave me a brand-new loaner, so I did not mind that the car was there for a week. They are extremely thorough and meticulous, and did not want to hand back the keys until they were confident that everything had been addressed. I could not be more pleased.

Tire replaced after finding screw in tire. Tie not in stock so waited an additional day.

The online buying process simplified or even eliminated many steps for instance not overstaying your welcome at the dealership, negotiate process, and setup schedule to meet with Sale Representative - dealt with one individual to avoid being harassed as soon as you arrive. Jessica exemplied excellent customer service by returning to the dealership to assist me through the sales process, ensured all paperwork was accurate, and gave a detailed overview of the vehicle purchased.

Great service even after you purchase your car! The care is hand washed every time you bring it in.

Excellent customer service. Excellent job done on my car. Representatives are very professional.

A-one Service. Everyone I dealt with was a great....

Jessica Boac represents Audi's brand with the utmost professionalism and positive attitude. She was an absolute pleasure to work with. In fact, I flew from Cincinnati to Maryland to pick up the car just so I could meet her. My 3rd time around purchasing an Audi started in Cincinnati just 3 weeks ago. I visited the local dealership I purchased my last two cars from, in hope of talking to the sales rep I purchased my last two cars from. We had lost touch for over a year and a half, when I went from an Audi to a Tesla for a short stint. While visiting the dealership to test drive (and buy, because I had my mind made up already I wanted an RS5) the car, I found out he left the dealership 6 months prior. The gentleman that waited on me was nice, but I felt he didn't take me seriously. I walked in with my son and wife, wearing board shorts and a white tee. I asked to test drive the RS5, to which he quickly made happen. After the drive we sat down, and although he was very nice, I did not mesh well with him. I left that day and contacted another local dealership. I spoke with an enthusiastic sales manager, who heard my story and promised me he'd deliver a great experience. I told him what I was looking for, and he quickly found the one I had in mind, at the Maryland dealership in Rockford. He asked me to fill out an online app, and he'd get a hold of me later that afternoon. I immediately filled out the app, and waited... and waited... until 4 hours later. No call back, so I called and was sent to his voicemail 2x. The receptionist answered the phone and said he'd call me right back after he was done with a client. 1 hour later, no call. Fast forward to Monday morning. I called the dealership and was transferred to the sales rep's cell phone. He answered and said he'd call me back in a few hours. that afternoon, he called me back and said he was working on the financing options, and would get back to me shortly. No call back. Monday evening, I decided to research on my own. I went to every Maryland Audi site until I found the car I wanted. I got a chat pop up while visiting the Rockford site, and was asked if I wanted to chat. I figured I would get a text the next day, and put in my phone number. 2 minutes later, I got a text from Jessica Boac! Mind you, this was almost 10 PM on a Monday. I thought it was a bot text, but decided to reply. Nope, it was the real deal. We chatted for almost 2 hours, and Jessica went through everything with me. She listened to my story of the unpleasant experiences I had locally, and answered all my questions. She sent me the link to apply. I was hesitant since I already applied 2 days prior. But thought what's the worst that will happen. The next morning, by 11 AM, Jessica had me approved for 0% financing for 72 months. WOW! She walked me through the whole process, and made plans to have the car delivered to me in Cincinnati. After some thought and talk with the fam, I decided to bypass the delivery, and make a trip to Maryland to pick the car up in person and meet her. My expectations were more than exceeded. We decided to fly in late Friday night, and pick the car up Saturday morning. Jessica gave non-stop communication for the remainder of the week leading up to our visit to the dealership. We arrived Saturday morning shortly when the opened. The car was outside with a huge red bow on the hood. Never would I have imagined this. We spent 5 mins inside finalizing a few signatures, then made our way out to the car. Jessica learned I had a wife and 6 year old son. Inside the trunk was an Audi branded Monopoly game, 2 shirts for my wife, a hat and leather cleaner. ALL complimentary. I was absolutely shocked. This was hands down the best auto buying experience I have ever had. I have already referred 2 friends to Jessica, and will continue to do so. I'm a life-long Audi buyer, and will always go to her from now on. Even if it means flying to MD and driving back to OH for every purchase. Jessica went above and beyond. She never pressured me, and followed through with everything she promised. Her class and enthusiasm goes unmatched. Thank You Jessica!

Dealership did a fine job. I will return for continued service.

They offer great customer service!

Excellent buying experience!! I went to look at a BMW 3 series Gran Turismo. I worked with Nathaniel Jackson and the customer service was awesome. The car was listed for a great price and I did not feel pressured into buying the car, although I did purchase the car that day! I couldn't be happier with my purchase. I will be back on the future when I am ready for my next car. Audi Rockville is the way to go!!

Great, on time service and will provide a loaner for scheduled maintenance.

My boyfriend just bought an s4 from Audi Rockville 3 weeks ago and we love it! Karl has been very helpful and has reached out multiple times on how we can enjoy our vehicle even more by sitting down with him and personalizing each button and functions. The dealership is very clean and everyone was nice and pleasant when he was taking a tour. Awesome service!

I purchased my Audi SQ5 from out of state at the Audi Rockville and couldn't have made a better choice. The whole team was great throughout the entire process of the sale. Peter Green was awesome at answering and communicating the details of the cars before I flew up from Charlotte, NC to see that car. Konstantine Sarakinis was very knowledgable on the car packages and took the time to really explain details of closing with me which made me feel very comfortable with process. Eric Sohn was great at taking the time to get the car ready for me and walking me through all the features of the SQ5 and how to use and set myself up correctly in it. This was great experience and would highly recommend my family and friends from Charlotte, NC to this Audi dealership.

I feel bad that it took me so long to actually write a review but one thing is for sure, I couldn?t go but so long without expressing how absolutely Amazing these guy?s over here at Rockville Audi are. I especially want to give a shoutout to my main man Peter and there was another guy, he was my finance manager I forgot his name but both of those guys need proper appreciation, I felt like these guys was not trying to make their pockets fatter at all, these people genuinely want to see you walking and smiling to a car of you?re choice at the end of the day. And they are exceptionally efficient as well.

great customer reception, attention & service with great caution amid covid times

Fantastic Job !! Bryan Webster was profesional and excellent customer interaction. Because of his people skills i will pass on my experiance. Great Job.

I just bought Audi at Rockville Audi. I am very pleased with service, knowledge and friendly environment. General manager Larry Servin established very high professIonal standards and provided full support. The salesperson Kenneth Chang was very knowledgeable, caring and tried to help me in any way. I highly recommend Kenneth and this dealership to all future buyers. Thank you guys, Sincerely, Bella Sheyner

Pleased with quality of service, but still unsure why the car needed a costly 40,000 service when it only had 18,000 miles on it(It is garaged 7 month each winter when I am in Florida.)

Love the dealership, absolute no pressure in buying a car. Entire Staff starting from Sales to Finance is very helpful and friendly.

Overall experience was exceptional. From our first meeting with Nathanial Jackson (Sales person), there was no pressure, he was direct and honest. All staff were very professional and the best car buying experience I have had (and I have bought many cars in my life).

Everyone at the dealership is knowledgeable. The entire experience from the test drive to the sale to the financing is seamless. The General Manager is available to discuss your purchase, financing , loan, options and can help narrow down your needs. He tells you right away if a car you want is available to test drive. This is the second Audi I have purchased and my salesmen Antonio DiFranco does not pressure you and is helpful to get you to the best choice.

Just had a part replaced and I wanted to give due credit for exceptional service. Great communication, fast service, and my car looked fresh off the line when it was finished being repaired. Y’all are top notch and would recommend to anyone! Thank you!

Rockville Audi took good care of my car while it was in for regular service. It was nice and clean and washed when I picked it up. I'm still not quite used to this idea of communicating by text message, but that was all right.

Antonio was a very good salesperson. He took all my concerns to Mike the sales manager who working with Antonio gave me the price I was willing to pay. Later Antonio walked me through every button, switch and level on MY allroad, the prettiest car sold that day

Friendly, responsive, and professional staff. Bryan was superb!

I received excellent service from my sales person. I went in he had what I wanted. I received an excellent and worked with a great sales team. I was so impressed I have referred him to a colleague! Who will be buying through Joe Nowlin. Thank you!!!

This is the second time we've purchased a car from this dealership. It was easy to schedule an appointment, they had a large inventory, the cars were ready to test drive when we got there, and pricing was very reasonable. Nate, our sales representative, took the time to explain the features of the car, answer questions, and made the experience pleasant. He was quick to return emails and phone calls.

Just bought a Q7 and I absolutely love it. Karl was my salesman and he was great. He took the time to go over all of the bells and whistles with me. I'm a very happy and satisfied customer.

Rockville Audi nailed it: car purchasing made fun and easy

The Service staff, Steven in particular, did a tremendous job of taking care of me. The updated showroom looks fantastic. Service is very easy, in and out. Great job preparing for and preventing COVID19 transmission by disinfecting the loaners and your car before and after service. I would highly recommend Rockville Audi.

Had a great car buying experience. Jessica was great

Larry the Gm has it figured out! Kenneth the sales associate was awesome to deal with

Took six months to get car. Process of getting us to buy additional warranties should be vastly improved. Just come out with it. Don't have us take a phony survey. It's off-putting.

I was able to handle the process almost entirely online! I drove almost 4 hours to pick up my car, and it was exactly as expected. Tristan provided remarkable service!

Joe in Service is very professional always helpful. Thanks Joe!

Got 2 flat tires during my covid-19 curbside pick up. Rockville Audi contactless pick up and drop off was great. Even cleaned my car. Thought I had only one flat, they found 2 and took care of me. What an easy and perfect transcation. Thank you Rockville Audi team

Excelente!!! Michael un genio !!! Thank

I visited from out of state (PA visiting Rockville, MD). Kenneth communicated well over email. Arranged a viewing from tricky situations (Corona virus). They were careful and very helpful. I intended to purchase a certified used S5 and I ended buy a new S5 an AMAZING deal - no pressure at all. We arrived about 5.30pm and we were the last to leave around 9.30pm! They didn't hurry us or question anything I emailed a few questions after purchasing the car and i received a text with screenshots explaining and a call explaining the images plus a promise to email me further details by the specialist. I thoroughly recommend this dealership and comparing to prices in PA this branch was about $5k cheaper on average! Recommended and I wish this was my local dealer.

A-B Friendly and helpful. They got the car in and out quickly and had a loaner car ready.

Great customer service! Eric was attentive and listened to my needs. Also, many thanks to this dealership for practicing safe measures during the covid-19 pandemic.

Very knowledgeable friendly and helpful staff. They helped me select the right car for my needs. It was a real pleasure doing business with them

They serviced my vehicle fine for 1 yr 10,000 miles however they did find the problem of noise. I tried to bring it to there attention when I heard it driving away. They were to busy to take a second look at the moment. Suggested I come back. it would have taken 2 minutes for me to point it out. The second issue they wanted to charge $300.00 to rotate tires, do an alignment and add an engine additive to reduce wear. I have only driven care 7,500 miles Brand new Q5. one year old. When I asked the question was it needed. I could not get a good answer.

I visited from out of state (PA visiting Rockville, MD). Kenneth communicated well over email. Arranged a viewing from tricky situations (Corona virus). They were careful and very helpful. I intended to purchase a certified used S5 and I ended buy a new S5 an AMAZING deal - no pressure at all. We arrived about 5.30pm and we were the last to leave around 9.30pm! They didn't hurry us or question anything I emailed a few questions after purchasing the car and i received a text with screenshots explaining and a call explaining the images plus a promise to email me further details by the specialist. I thoroughly recommend this dealership and comparing to prices in PA this branch was about $5k cheaper on average! Recommended and I wish this was my local dealer.

Excellent experience and due to salesperson Pete Green

Brian (service advisor) Greg (receptionist) and Mike (tech) always take great care of me, highly recommend!

They gave me a courtesy wash, but they didn?t wash my car

Everything was excellent Thank you for your help

Really good experience. I recommend this dealership to others who own Audi?s.

Provided all the options and listen carefully regarding my needs and offered the best option. Complete process was very transparated and help to get the best interest rates options..

Great communication, knowledge and overall experience with the sales person, Kenneth Chang and Shane Lee. I found my vehicle on the internet after hours and they were responsive the next day and I was a le to do a quick pickup--observing social distance, of course--while still feeling like I had a COMPLETELY personal experience at a BEAUTIFUL dealership! I will highly recommend and refer my friends. P.S. I ❤ my Audi Q7!!

As always , my service experience at Audi of Rockville was superb.

Did an intake modification to my 2018 S3, service was top notch. Rockville Audi came highly recommended.

Very convenient,..fast and friendly. I felt very safe with their thorough Covid-19 pandemic procedures?virtually no physical interactions and complete disinfection of the loaner car and my car. Oh, and great service!

Melody and Rob at Rockville Audi are the Best whole service team is the Best??Thank you guys you never disappoint me ?

Very good and prompt service and the staff was very professional

Bryan W and Mike O are a phenomenal team that ensure my vehicle is well maintained and safe. Bryan is always able to get me an appointment within a few days of contacting him and Mike is always ready to get me in and out. Thanks Bryan + Mike!

Bryan and all staff in service want to help people the best they can. Having visited Audi dealerships throughout south Florida and in Frederick Maryland; this is the best service. People are genuine.

We have bought our second Audi there and they have provided the best sales team and service . I believe you will not get a better deal any where else . Larry and Mike are the best and really appreciate them working with us ! FIVE STARS

I have been coming to Rockville Audi for the past two years. Although I did not purchase my car at this dealership it is the dealership closest to my home. In terms of buying I didn't purchase here because I got an excellent deal elsewhere. Therefore, I can't comment in terms of the buying process. However, in terms of getting the car serviced they are excellent. They schedule everything promptly, work with me to secure a loaner that is big enough for my family's needs, and keep me posted. There have been two instances where I had minor issues but this dealership managed to get everything taken care of. I won't go into details but I think its important to note that IF things don't go well (such is life) that this dealership won't say tough luck or make things difficult. I think the way people handle those tough issues is an example of their true dedication of how they run their business.

Very customer friendly Service was done ahead of promised time

Great place to service your car, new or old. Fast, convenient, and courteous.

Rockville Audi made the buying process a pleasure. Was able to get a great deal on my new ride. The facility and staff were very inviting. Streamlined process to finish deal and get me off in my new car. Highly recommend Mike and his team.

Outstanding customer service because of the helpful attendants and multiple ways to communicate the status of the car.

Jean Marc made the buying experience too good to believe! His attention to detail is impeccable and I felt like a friend throughout the entire process as opposed to just a customer. I will never buy a car from anyone else again! Rockville Audi also provided fantastic customer service from the immaculately clean facilities to personable associates. It truly must be the best place to work and shop

Great purchasing experience at Rockville Audi. And Antonio was the best!!

Mr. Jeon and Mr. Oh made the buying experience less stressful. They were more than accommodating in finding the car that I would purchase

First time at Rockville Audi service department since purchase. Efficient and flawless! Thank you Brian.

Great place to buy a NEW Audi. I Like the team and sales person Karl. He was very patient to listen to us What We want and specially, he did not push us to make decisions. He showed us a lot of NEW features about NEW Audi.Great Job

My first Audi purchase and Rockville Audi made it an awesome experience. Nicholas Appiah was awesome from start to finish. He made me comfortable through the whole process. Very transparent, trustworthy and most of all reliable. I was hesitant in the beginning because I needed a car asap and was not in the best position, in my opinion, to get one. But Nick and the Rockville Audi came through for me. And I’m totally grateful

Dealership recently moved across the street to a new building. Very pleasant atmosphere. I liked the ability to sit and review the particulars of each car for sale, including reviewing the Carfax. This beat going from car to car on the lot! The atmosphere was not high pressure however be prepared to spend some time. I ended up selecting the 2017 Audi A6 instead of the A4 because the A4 just did not excite me. Even though I promised myself that I would resist the "add-ons", I did succumb to purchasing the 4- year extended maintenance package at close to $900 per year. Oh well, only time will tell whether that made any sense.

Very pleased with the quality of service from Rockville Audi

Had a great experience with Joseph Nowlin purchasing our certified pre-owned 2017 A3 e-tron! Would definitely recommend Joe!

Very professional, low key and Tristen let the car speak for itself. Would go back to them for a new or certified pre-owned Audi!

Always the best experience A team of professionals

I always enjoy my experience at Rockville Audi. Everyone is always so pleasant and willing to help. It feels good to be a part of such a good family.

Ryan and Greg were great to work with. The service from the time I dropped my car till I picked it up was excellent.

Thank you Chris for a great buying experience. Look forward to being part of the Rockville Audi family.

Could not have asked for a better sales associate! Joe was professional, extremely knowledgeable, efficient, and personable. My interactions with the finance and business staff was seamless and painful!

I usually find buying a car a bit of an ordeal, but Kenneth Chang and his colleagues made it a genuinely pleasant experience. Everyone we encountered was gracious, helpful and well-informed. I felt I could trust them, and I think we got an excellent deal.

We enjoyed the experience of buying a car at Rockville Audi. Kenneth Chang was terrific in handling the sale, and everyone else we encountered -- from the receptionist to the finance manager - was cordial, well-informed and eager to be helpful.

Ill be glad when you are in your new facility since it takes a lot of time to get the cars back and forth across the street.

I had a very good purchase experience dealing with Kenneth Chang, Audi Brand Specialist. I would recommend him highly.

Quick process but a little confusing in not fully educating buyers of the details of the operation of their new vehicles.

Best ever salesperson. There was no pressure. Very courteous. Took the time to do an in service on new technology.

If you do any service here please see Ryan Hart, he has always been honest and very affective when it comes to my budget.

Tiptronic Quattro was very helpful, patient, and knowledgeable about the cars. He is outstanding!

I purchased my 2018 SQ5 at Rockville Audi. The car buying experience was wonderful with a great team and a most knowledgeable salesman, Antonio, who helped me learn about and access the available technology in this amazing SUV. I only bring my car to Rockville Audi for service where the expertise continues. Thank you to all.

Services are superb, but is too expensive. That is the only reason I give 4 instead of 5 stars.

excellent service the last 10 yrs and great buying experience buying my new Q5, Larry and Joeo are really great people

Excellent car buying experience. Knowledgeable and caring staff, that will make sure you are happy. Jess and Shane are genuinely great people... Ask for Jess if you think on buying an Audi!

Kenneth was an amazing salesman and Rockville Audi surpassed my expectations for a dealership. I emailed through USAA about an S4 and Kenneth was more than nice getting me all the information about the vehicle. I came in and test drove the vehicle while they appraised my trade and was out the door in my new to me S4 within 4 hours. AMAZING!

Great service and customer care.

I had a problem with a newly purchased used car. I brought to the dealer and was very impressed by their operation. The service rep was great as was the tech that I rode around with to recreate the issue that my car was experiencing.

I was referred through a friend to see Ron Rodriguez at Audi, Rockville. I am always highly sceptical when purchasing a new vehicle. I need to say that this was the easiest and most pleasurable experience I have ever had,from the time I spoke with Ron on the phone until I drove away in my brand new car. The service was like no other and I felt that Ron went above and beyond to make sure I got my payments where I needed....and in the car I wanted. Danny the manager came over and congratulated me on my new purchase. I am loving the vehicle..it drives like a dream. Anyone looking for a new car this is definitely the place to go..Ask for Ron...he is stellar. Thank you for everything! My family and I will be back for our next vehicle. Kudos Audi for giving such amazing service!

I was referred through a friend to see Ron Rodriguez at Audi, Rockville. I am always highly sceptical when purchasing a new vehicle. I need to say that this was the easiest and most pleasurable experience I have ever had from the time I spoke with Ron on the phone until I drove away in my brand car. The service was like no other and I felt that Ron went above and beyond to make sure I got my payments where I needed....and in the car I wanted. Danny the manager came over and congratulated me on my new purchase. I am loving the vehicle..it drives like a dream. Anyone looking for a new car this is definitely the place to go..Ask for Ron...he is stellar. Thank you for everything! My family and I will be back for our next vehicle.

Jessie was courteous, professional, knowledgeable and more than willing to help.

Ryan and Erin and wonderful and reliable! I drive further to have my Audi serviced here and trust they will go the extra mile for me.

Great service! The team at the Rockville location strives in every department. I want to thank the sales, finance, and service departments for their patience and guidance through this purchase. Thank you to Pete, Kosta, Max and Brian! Your work and service is appreciated!

Highly recommend Rockville Audi for both sales and service. They are professional, great to work with and Audi is simply the best.

Professional and polite, they provided the service in a convenient timeframe for me.

I recommend that if you have an Audi, you will be satisfied with professionalism of the staff at ROCKVILLE Audi. The customer service in the sales and service departments are top notch. Also, you will very comfortable waiting in the lobby area of both departments. Brian Webster is one of the service representatives. He is the ONLY representative I have dealt with since have been taking my Audi 6 to them in the last 5 years. Kiddo to Brian!!!

My experience at Rockville Audi was superb from start to finish. They excel in Customer Service. Working with their sales team, specifically Ron Rodriquez was a seamless and exceptional experience as he transitioned me from my Q3 lease into my new car. Thank you for all your help! I love my new Q5.

This was maybe the best car buying experience I've had thus far. Antonio DiFranco was pleasant, knowledgeable, forthright, and made all the difference in what is typically a quite daunting effort. I would highly recommend Rockville Audi, and especially Antonio.

Nice place, people go out of their way to help and make sure your Audi is take care of but it does come at a cost.

Ryan did a great job for me for a recall!

Great experience with the techs from start to finish. They gave me a ride home from. The dealership.

Best sales and service experience ever! Everyone was very helpful and knowledgeable.

I was out of town and had to deal with a semi-major problem with my car; Brian in service did an outstanding job in linking up with me and the insurance to handle the problem.

I think it was a pleasant experience, our sales associate was pleasant and easy to work with. He was not pushy and up front. However, we were unsatisfied about the "other dealer installed items" we were required to pay for. We purchased a used vehicle almost 10 years old. We were still required to pay $299 for Kahu. This is a service We will never use. This may be a benefit to people who have high end vehicle, brand new vehicle or even to the dealership, however my family and I believe its unreasonable to force buyers to foot this expense. Further more when you read contract/disclaimer of Kahu it is very disturbing and intrusive. Frankly it is an invasion of privacy. I will say while my buying experience was pleasant, this one thing would keep me from purchasing from a Rockville-Audi or any dealer that has this requirement. I will be on the look out for it going forward.

Tristan Arey made my car buying experience as enjoyable as car buying will allow. We communicated before I arrived on site from Baltimore. Tristan was very responsive to all of my prep questions, and when I arrived, he had everything prepared. Not only did he get me through the process quickly, he followed me to another dealer to drop my leased vehicle and returned me to Rockville Audi to pick up my new car. Excellent customer service which ensures that I will refer him to others and I will return to him if ever possible. thanks, Tristan and Rockville Audi!

We had an awesome car buying experience, and service is always great. Erin the service manager is amazing, always takes great care of us!

Efficient service, fair prices, no unnecessary upselling of services. Facilities undergoing renovation at the time.

Got into another car, was tricky finding exactly what we wanted to lease. Options were provided swiftly. Ended up having Rockville Audi source the exact spec from another out of state dealer. Took them less than 24 hours to deliver it to us. Larry and Elliott did a phenomenal job considering that they are completely under construction at the moment. Both called after to check in. We had a concern about a door, Called Larry who was in a meeting, he even offered to pick it up. Turned out to be a simple adjustment. Great people. A true testament to great service.

Excellent customer service!!!

Got an amazing deal with my spanking new A6. The whole sale process was top notch. Greeted warmly by Antonio upon entry into the dealership (maybe he sensed that I am Audi guy) :-) . Antonio made the whole process very pleasant and seamless. Enjoyed the free shuttle from the house and to the dealership. Ronald and Hakeem were a joy to chat with.

Went there to service my audi s8,very pleased with staff,Joe was very friendly and helpful,in top of what i asked to do,they took care of my recall that i did not even know about,Max the manager was also very professional and down to earth,thanks guys again and i will definitely see you soon...

I had a great experience at Rockville Audi these past few days. Everyone from Larry Sevrin, the GM, to the Sales Manager, Dany Aly, the salesman, Jason Eden, and finally Serghai Calmic, the Finance Manager, were a pleasure to work with. Thanks, Rockville Audi!

I love that my car was clean when I picked it up. Customer service was great. Everyone was so nice and helpful. They also made sure I had a loaner car.

It was pleasant to do business with Audi Rockville. We didn't have an appointment, but we were accommodated and we were very well received. The entire process was cordial and the environment was busy but pleasant and devoid of any high sales pressure. The dealership had an extensive of vehicles to choose from at very attractive and reasonable price. I highly recommend the Rockville Audi dealership.

Bought a used Lexus at the dealership. Treated very well, but the process was extremely slow. Had to ask twice for the paperwork to be emailed to me. Left with One remote and one key to the vehicle. The battery in the remote was dead. Easy to buy a battery, but my expectations from any dealership would have had them replacing a battery.

Absolutely! And the Best Service Advisor is Joel Mugisha. Knowledgeable, professional, and always personable - and servicing of my vehicle was completed correctly and within the time quoted. And topped it off with a nice wash & vacuum. Thanks again Rockville Audi and Joel Mugisha. Still loving my beautiful Monsoon Gray baby. ⭐️5 stars

I scheduled an appointment for service and I was in and out of the shop in 15 minutes with a loaner. Loved the personal touch and how they took care of my A6 with the complimentary car wash. Very pleasant service experience. Thank you Rockville Audi!

Jonathan Yune provided outstanding customer service. I would recommend Audi Rockville to my friends and family.

I truly enjoyed my salesman Tristan and the finance manager Marcus were phenomal. Marcus went the extra mile to ensure I had the bast rate although I was prefinanced. He actually found me a better deal that gave me a 4 year extended warranty on my used vehicle and replacement key warranty as well!!! I am one happy customer!!!!

Recently purchased a vehicle from here and the customer service was outstanding. Everyone was warm and welcoming. One of the best vehicle purchasing experiences ever.

Always good at the dealer. Only issue was that there were no loaner cars available and the drop off and pick up were slow. This was the first time I’ve had to use a loaner and it might have been that it was close to Xmas but next time I’ll drop off for service the night before so I have a better luck with getting a loaner.

Great job once again Always come through last minute to make sure the car is done correctly

Rockville Audi Service has been the best service department I have worked with for the servicing of my Audi. I live about 30 miles from Rockville Audi, and more than willingly will make the trip - even though another Audi dealership is closer. Ryan Hart has been absolutely amazing to work with - taking care of my vehicle and me! He has thoroughly explained processes and what will be done, and kept me informed during the time my car was in his care. He has been able to do work and fit me in when the closer Audi dealership said it was impossible. Are there more than 5 stars to give this guy?

Ryan in the service department was very accommodating and easy to work with!

Just want to drop a great review for Rockville Audi Service - Max and his team (thanks to Mike, and Brian also) are fantastic to work with and are always on top of their game, responsive (even after I leave...or if I have questions), and really take care of my vehicle. I drive a bit further to these guys to make sure I'm getting the best possible service. Thanks guys!!!

Prompt courteous service..

Good experience ; clean facilities; welcoming staff.

After looking at the car on a Monday evening I called my sales person to arrange another time to come back during the day. Due to my work schedule, I was planning to come baack on the following Saturday. It was my intention to buy the car, unless I noticed something that I had missed in the dark on my first visit. I was told that the dealership wouldn't hold the car, even with a deposit. I was told it would be first come, first served and that there were two others interested. As a result, I had to drop everything to get back. That said, I was happy with the communication from my sales person. Also, the dealership covered the cost of an Uber , which was helpful. I can not recommend Rockville Audi, simply because of the dealerships unwillingness to hold the car for a few days.

Tristian and Rockville team made the buying process easy and transparent. We had a smooth and quick transaction! Great facilities and top notch service!!

Tae Yeon at Rockville Audi was patient and helpful. He directed me to the best options and followed up with help that was always friendly and useful. I got a great CPO A4 at Rockville Audi and I’m very happy I went there.

Best experience ever buying a car. Everyone was great and nobody was pushy. They provided lots of information, options and overall excellent customer service.

Superb, efficient, friendly visit. Have never been disappointed by the team.

This was the second time I've visited to inquire about a car. The first time I felt very pressured despite saying I had no time frame or pressure myself to purchase a car. This second time, primarily for a test drive and to have my wife try out aspects of the car, the sales person was calm, did not pressure us whatsoever, answered all questions, and generally earned his commission as we ultimately bought a car. My only quibble is it would have been nice to be reminded of certain documents we needed to bring with us the next day for the actual purchase paperwork to go smoothly.

I absolutely love my new white Q3. Tae was so patient with me during the entire car buying process. I visited back in July and test drove a vehicle and could not make up my mind between Audi and BMW. Tae was very patient with me, and I could not believe that he remembered me when I came back in November to purchase. He even has called to check up on me since I purchased my vehicle. 5 Star Dealership, very clean and love the music always!

Nate was polite and provided positive ,relaxing atmosphere. Sergei, finance manager was a little aggressive and seemed to rush me out once credit checked out. My main complaint was that the whole process took eight-yes- 8 hours to complete the process.

Max is the best service manager, period. He is friendly, knowledgeable, and genuinely committed to customer satisfaction. The same can be said for my service rep Joe.

Friendly staff. Didn’t feel pressured.

Good people and great service

My Audi needed service so I took it to Rockville MD Audi. My over all experience was awesome. I recommend this dealership and will continue to take my Audi for service at this location

Excellent experience. Jason Eden did a great job. They are my dealer of choice from now on.

From the time I was contacted by e-mail and after my purchase I had a wonderful experience. Kenneth Chang was a wonderful sales person. I have no bad information to give. They even cleaned and fueled the car. I was not expecting that level of service, but I was truly surprised. I can not wait to see all the repairs to the building when I return for service. Oh yeah, they also set my service reminder e-mail up before I left. Thanks Guys.

Highly recommend Audi Rockville. Salesman, Jason Eden, knowledgable,courteous, no pushy sales pitch. He answered all my questions thoroughly. I was never pressured and felt very ease in a process that's normally anxiety provoking. Needless, to say love my Q7 and all Audi has to offer. Run to Rockville Audi, you wont be disappointed!

I highly recommend the dealership in particular Kenneth Chang - knowledgeable, easy to deal with, definitely deserving of the highest representative's rating. Actually planning on visiting him next month to see about a new Q5.