Chris was awesome!

I had a great experience with Jean Marc! He truly made far buying easy and stress free! I would recommend him hands down! I couldn?t have asked for a better experience. He listened to all of my concerns and got me exactly what I waned.

Highly recommend!! Just got my third vehicle from them. I live in New York and get my cars from this location. Great staff and they make buying a vehicle easy and stressful free

I have always had a good experience with Audi Rockville for the 3 years since I bought my car from them. However, after bringing my car in for an oil change and a minor paint touch up on the driver’s side door I was disappointed. After reviewing the bill showing everything was done, I drove home and realized the door paint touch-up had not been performed, contrary to the paid invoice. I immediately called them, received an apology and a promise that it would be addressed Monday, since it was late on Friday. After not hearing from them by 3p on Monday, I left voicemails for my service contact and the service manager, but no one has yet to call me back and it is now 9:30p on Tuesday. This is disappointing and aggravating.

Had a great experience and all the issues were resolved. Shoutout to Erin for great customer service

I am always satisfied with my experience with Rockvilke of Audi. I am treated like family. So happy to be able to be so comfortable when needing service. Isabel E

I had a not-so-bad deal with the dealer salesman and I think I got it for the price I wanted. I would recommend Rockville dealers if I would recommend to others.

One of the simplest and most pleasant car buying experiences I've had. Jean-Marc was wonderful to work with and I appreciated him, the front desk assistant, and the finance manager staying after hours so that I could drive my car home that night as I live more than an hour away. Felt like I got a good deal on both my trade-in and the new car.

Audi Rockville ( Antonio, Larry) Thank you so much for answering all of my questions with honestly, and making that multi-hours process easy. You made it not as painful as it otherwise could have been. I'm happy with my Q3 I purchased, and the purchase price was so very reasonable.

Chris was fantastic and I love my new Audi Q8. The car is beautiful and the dealership did whatever they could to make sure we were satisfied with the experience.

I was extremely pleased with the knowledgeable staff. I had many questions and all were respectfully answered throughout the decision making of which car I would purchase and also during the process of finalizing the car purchase paperwork.

Great customer service in the service department.

Best

Audi Rockville ( Antonio, Larry) Thank you so much for answering all of my questions with honestly, and making that multi-hours process easy. You made it not as painful as it otherwise could have been. I'm happy with my Q3 I purchased, and the purchase price was so very reasonable.

Audi of Rockville service goes up and beyond to do the very best for its clients. Our 2017 Q7 had a steering malfunction requiring it to be towed in and the entire steering system had to be replaced. We didn’t have an appointment but Bryan Webster, our service advisor, got our car diagnosed, parts ordered and a complex repair fixed within days. Bryan got it all covered under our extended warranty and made sure we had another Audi Q7 loaner to drive during the repair, at no charge. Thanks Bryan and all the other Audi of Rockville employees involved in making this repair happen so painlessly.

My sales man Kenetty was very helpful and very professional the way to handle it very quick response and I'm very happy

My experience with Audi Rockville has been great and thoroughly satisfied with their unmatched customer service. Working with Mr. Joe McDaniel Service Advisor, for my vehicle service needs has been excellent. Joe is very patient in understanding Customer requirements and professionally advising on the appropriate service needed for my vehicle. Staff at the Dealership are also courteous and professional when dealing with Customers.

Very nice dealership. Nate was patient and kind to work with from the time I spoke with him on the phone until I left the dealership. Financing was a lengthy process but that’s to be expected at any car dealership. If I had to gripe about anything it’s the pre installing of the LoJack software that they force you to pay for even if you don’t want it or think it’s necessary. No one should have to pay for a service they do not need.

If you're looking for a new Audi, go find Tae at Audi Rockville. An absolute pleasure to work with - quick to respond, through, patient, and kind. Had a great experience.

Karl, Sales representative is very supportive and good experience with Audi Rockville.

Antonio provided first class service from the initial order six months ago to delivery last week. I will definitely recommend him to my friends

Nate was an excellent sales person to work with and made process easy.

Kenneth was extremely professional and kind to work with. He kept me updated every step of the way. I highly recommend working with him on your next visit to Audi.

Hello I've owned my car for a few hours. I'll need a bit more time to get acclimated with it. So far so go! I want to thank Tristan Arey for his expertise and salesmanship, 5-Stars. Also, the staff I became acquainted with in my past few visits to your show room!

Antonio was fantastic

5/5 on service and customer care. Jean-Marc made the entire car buying process seamless. He was thorough, straightforward, attentive, and to the point. I highly recommend Jean-Marc if you want someone to go above and beyond.

Great service.

The Rockville Audi Service team has consistently been skilled, honest and helpful. There's a reason I keep taking all of our Audis back to Max and his folks. Highly recommend them!

Clean waiting area, friendly and knowledgeable staff. Overall a good experience.

Steve was excellent, providing great service. He kep me well informed on the status of my car.

Perfect customer services , highly recommend to everyone .

I had my 20.000 mile service, The service department was very professional .

Great experience over all. Anthonioi advised me to get this sq8, best price in the Dmv area.

The experience was great. Joe has always gone above and beyond every time I bring my Audi to Audi Rockville. He is very informative and doesn't hesitate to answer questions I may have about my vehicle. It's worth the drive since I don't live in the Rockville area anymore. 8/22/2022 - I still continue to make the 20 mile drive for the service and look forward to purchasing my next Audi with Audi Rockville.

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Once you reach a service person, they are great!

Excellent purchase experience with Rockville Audi. Joseph Nowlin was great to work with and made the experience of purchasing a car ?remotely?, a pleasure. Joe was great to communicate with including texting me purchase details on a Sunday.

I was greeted as soon as I walked on the room. Nate was calm and patient and the purchasing process was seamless. I did not feel pressured and I received exactly what I wanted. Customer service continued even after the purchase such as answering any additional questions I had about certain features I had on my car that I did not know how to find or use. I am truly pleased.

Unmatched in their professionalism and customer service. As a salesman, Nate Jackson's the benchmark, king of the mountain. Nate was super reactive when the vehicle I wanted was at the Silver Spring dealership. It was at the Rockville dealership the next day ready for me to pick up. This is the second time I worked with Nate in the leasing of an Audi. I wish I could say that it only gets better but it was a flawless experience the first time. Go see Nate for your new Audi. You won't be disappointed!

Communication was excellent! Our car was repaired in a timely fashion, and we were made aware of all charges prior to the repairs being started.

Took my car in for a tune up and a few other issues. Due to some personal issues my original service agent had, my car just sat there and did not get looked at for a week. Then there were some other issues with the estimate but Erin (a service manager) really stepped up to the plate. She really worked with me on the estimate, got the parts and work done quickly, and even provided detailing on the house! I couldn't be happier and car has been running great since. Thank you!

Nate Jackson was great, financing was fast and easy, the whole process was seamless.

Purchased a 2022 S6. Nate Jackson, sales, was incredibly helpful with excellent communication.

Audi Rockville has great customer service. We live in Arlington, VA and go to the dealership in Rockville because of the high quality in their work.

Easy shopping experience with really knowledgeable staff, willing to work with you to get you what you need at your price point

Though we had a need to buy a new car for my daughter, my kids and I wanted to visit Audi showroom to look at the cars in person to get an idea of each model and cost involved. After i came from work, I took my kids to drive towards Bethesda. I wanted to check how long the showroom was open. On the phone, I got a message that the last appointment was at 6 pm. But it was already past 6pm. So started checking other showrooms in my area and we didn't even know, there was an Audi showroom in Rockville. Called Rockville showroom and the lady who was on the phone was very nice and made an arrangement for our visit. We met Karl Pugh who gave various options to look at. Though my daughter preferred sedan, I narrow down towards Q5 model for her safety. We wanted to see the car and Karl brought it right away. My daughter and I took a test drive with Karl. Karl explained the details and features of the car while we were on test drive. That was our first ride on an Audi. Karl and I discussed the next step and finalized the deal. He was lets make decision without any pressure. We came in next day and took delivery of the car. Karl took enough time to setup and experience the technology and all features in the car. Neal made our paperwork simple, flexible and quick. Now the car is ours ( including the lender bank... ha ha) and yet to explore this first lovely Audi car. Thank you Karl and Team at Audi Rockville for the great experience and partnership for years to come. Thank you Raj

Outstanding service with a smile. Our appointment was met timely by a courteous and professional staff. Joe's efforts in putting us in our desired vehicle were beyond reproach. Top notch! This is my fourth Audi from Rockville Audi. I'd say the customer service is beyond reproach. World Class business and operations.

Before taking my car for service the foreman drove with me and patiently understood the issue. Glad I chose them.

It was great people, they treat me good since i got there

Always superb service and I like the "no salesman" attitude in the Service department. I have leased 4 Audis from them and will continue to do so! Now up to 7 vehicles leased from Rockville Audi! Need I say more

The process was seamless from start to finish. As always, the work was completed on time. It did take a while to get an appointment with a loaner.

The service department went above and beyond to accommodate my schedule. The service representative was polite and took the time to explain the work completed, the invoice and the charges in a favorable manner. I appreciate the excellent communications.

Steven was an awesome Customer Service rep; his Audi knowledge was impeccable and his attention to detail and transparency was spectacular. I highly recommend this Service center as well as Steven.

Friendly Professional and overall good atmosphere

The process of buying a new Audi was friendly and transparent in a state of the art showroom.

Several people recommended Audi Rockville, even though I live closer to Baltimore. It was the right decision. I selected my Q5 from among the large available inventory on its website, working closely with Karl Pugh, whom I knew from a previous Audi purchase elsewhere. The selection and pricing was completed within just a couple of days, almost exclusively by phone, text and email. The process of closing and delivery was smooth and efficient. Purchasing a new vehicle can be stressful, but that definitely was not my experience at Audi Rockville.

Rockville Audi did a great job of fixing a module of our electronic control system. Joseph provided excellent service in his attention to getting the job done as soon as possible, especially completing the many final details.

Rockville Audi service department personnel have over many years gone out of their way to make everything right even when just recently one small part was back ordered in Germany. Everyone I’ve met at the dealership over the past ten years has been kind, personable and dependable, returning calls, having my car ready when I need it and always with a smile. Thank you Rockville Audi!

Outstanding customer service 👏

Finding my car at Rockville Audi was a great experience! Tristan was absolutely amazing, he walked me through every step and made the entire process go super smooth.

Recalls taken care during service call. Dealer had information on one recall which I was not aware of. Quickly notified after completion of work. Courtesy checkup on car's function and car wash provided.

Great experience. Fast and friendly customer service

Joe Nowlin did a fantastic job during the sale process.

Joseph was exceptional. He made my car buying experience stress free, flawless and easy. May have been the easiest experience I've had buying a car in 20 years. Neil was also great, he was good explaining everything and answering my questions. The waiting for finance was a bit long being as though there was only one person, but once inside it was relatively quick. Joseph made sure everything was in order prior to my arrival so all I had to do was review and sign.

Skilled Audi technicians. Amazing customer service. What more can a customer ask for.

I have brought many cars from them. Their leadership is the Best. So I will keep coming back.

Had a great experience! I worked with Joe Davis, and bought my first car. Highly recommended!

Erin, Phoebe and Perdita - all excel in customer service. Video from technician showing necessary/recommended work was a bonus, as was ease of drop-off and loaner. Superb communication.

Excellent!

Great experience overall. Nate made the process very clear and easy.

The service was great. We were greeted warmly upon getting to the service area. The follow up phone calls were thorough and informative!

Joe did a good job working with me on leasing the car

Excellent!! Professional and courteous service was provided by sales team.

I had been procrastinating on a simple repair because I was uncertain about how much it would cost. Audi did it quickly and inexpensively and I was so happy!

Working with Joe as my Sales Person was a simply wonderful experience. Then working with Jessica in the Business Office just made this entire experience a great one.

Great experience with Jean-Marc at Audi Rockville. Really engaged and helpful. Very happy with the service and help!

I worked with Joe as my Salesperson Simply great experience from start to finish. Joe made sure that I was taken care of from the moment I walked in the door until the sales was final.

Even though it took almost a year to deliver my new A5 it was worth the wait. Jas was great to work with as was Jessica who handled the finance end. Thank you for a great experience.

This is my third vehicle purchase from Audi of Rockville and as usual the experience was great and the staff is very polite. My salesman Tae was very knowledgeable and informative about all the features my vehicle came with and even helped me set them up before I left. If you are in the market for a new vehicle I highly recommend checking them out.

My experience was Jass was wonderful. He made the buying process simple and enjoyable. Jass was friendly, knowledgeable and transparent , which I appreciated.

excellent dealership for service

Outstanding service with a smile. Our appointment was met timely by a courteous and professional staff. Joe's efforts in putting us in our desired vehicle were beyond reproach. Top notch! This is my fourth Audi from Rockville Audi. I'd say the customer service is beyond reproach. World Class business and operations.

My husband and I walked into this dealership with the intention of buying a car. A few sales reps saw us but didn?t greet us. No biggie. We walked further into the dealership and was came across this sales rep by the name of Jean Marc. He gave the warmest greeting. That greeting gave him a car sale. Besides having a great sales rep, this Audi dealership gives endless ice cream and Goldfish! I would recommend whoever comes to this dealership to call first and ask to speak to Jean Marc ONLY

My husband and I walked into this dealership with the intention of buying a car. A few sales reps saw us but didn’t greet us. No biggie. We walked further into the dealership and came across a sales rep by the name of Jean Marc. He gave the warmest greeting. That greeting gave him a car sale. Besides having a great sales rep, this Audi dealership gives endless ice cream and Goldfish! I would recommend whoever comes to this dealership to call first and ask to speak to Jean Marc ONLY

I went to the dealership to find a car that would fit my needs as a paraplegic. The salesman listened to what I wanted and needed as a disabled person. We tried a few cars until I found a car that fit my requirements. The price was fair and the process was smooth. The dealership was very clean.

Wonderful cars, wonderful sales agents, zero pressure, and top flight dealership (even the little things, like free gourmet this and that). I usually hate the process of buying a car, but Rockville Audi was stress free, game free, and smooth as silk. Bought a 2022 A4 and couldn't be happier with the experience.

I really wasn’t sure what to expect but had two vehicles in mind already before heading in. I had been communicating with someone from their team prior to my arrival as well via text which I thought was kinda nice as well. When I arrived, I was a little unsure as to who I needed to speak with but stumbled upon Nate Jackson, one of their Audi Brand Specialist. He was vey professional, knowledgeable, and attentive. And he wasn’t pushy and just let the experience flow. Aside from the buying experience, the establishment was very clean from the showroom to the restrooms, which I also appreciated. The staff members I ran into outside of Nate was also very nice. And let’s not leave out the complimentary refreshments which I am always a sucker for lol 👌🏾. So, overall, yes I would recommend Audi Rockville if you or someone know is in the market for new vehicle.

Friendly staff welcome and follow through'

They were really quick and efficient and cleaned my car really well.

Wheel bearings replaced on 2 wheels. All service matters were done correctly and on time. Rockville Audi provided Uber transport to pick up the car at their cost. Joe McDaniel was the service representative, and he was excellent, very nice and easy to deal with, and accommodating to my needs. The overall service experience was excellent. I give them 5 stars!

Salesperson was extremely friendly and helpful and went beyond the call of duty to find us the precise vehicle we wanted

I recently had a problem with my vehicle, and Erin who is the service manager took care of everything and make the process seamless and easy. I was very pleased with the service I received and would recommend this dealership to anyone who is considering purchasing a vehicle.

It was super easy to schedule a service time on the website. Picked the date and time that were best for me. They sent timely reminders. I showed up early, got checked in, and got a ride home on their shuttle. Joe McDaniel was my service rep and did an outstanding job, as always. He kept me up to date on my car’s progress and arranged for my shuttle when it was time to return to the dealership. Very professional, all very easy.

Awesome people! They are truly people pleaser!

Bryan and Max were terrific

Brought my car for a repair and received great service from Jerome.

Provided shuttle service to and from the dealership, gave timely updates regarding the status of my vehicle, and took care of my car above and beyond what I'd initially asked for. I've been having them service my car for years now and I've never had any problems with them throughout that time.

The experience was amazing. I was able to secure a good price. Jasmin knew what he was doing. He detailed and make sure to detailed the car before giving it to me. The finance side was smooth and efficient. The dealer did an excellent job. 5 stars service.

Ask for Nate, when you?re buying a car! True professional; made the car buying process super quick and simple.

The showroom is beautiful & our salesman (JeanMarc Perez Cohen is the BEST!

Great service

Staff was great. Very friendly and knowledgeable. Highly recommend.

Took my TTS in for first year maintenance - the team there led by Erin Sanders is top notch. Jerome was friendly, helpful, answered all my questions, and got the maintenance done ahead of schedule. All was set right the first time. Plus I got some great free coffee. Super ownership experience; Audi Rockville does it right.

Great customer service. Very attentive. Initially I wasn’t happy w the work but the manager apologized and threw in a free detailing which I really did appreciate. The car tune up was very good but I also had a little body work done and it was decent but not stellar.

Antonio DiFranco was a great representative for Audi. He was friendly, polite and very well informed. It was a true professional low-pressure selling experience.

They always provide great customer service. They get the job done quickly and we’re able to take me in as a walk-in. Direct and honest.

Great job by the service department as usual!

Excellent service

The sales rep was super helpful, professional. Probably the best car buying experience thus far.

I have been a customer of Rockville Audi for over 12 years now and have bought or leased from them at least 4 cars during this time. Both the buying and service experience at Rockville Audi have always been a pleasant experience over the years even with staff changes. I highly recommend them to anyone interested in buying a new/used Audi or getting their cars serviced.

When I arrived at Audi of RockVille I was thrilled to hear they had a Q3 with the Technology package! I was calling just about every dealer in Northern VA looking for one. My sales advisor Tristan was very helpful and knowledgeable when answering my many questions about the car’s features and getting me through the deal process. There was no hassle with the deal, I paid lower the the MSRP that I was offered by my employer through TrueCar. I want to again thank Tristan again for a chill and exciting car buying experience.

Vehicle inspection after body collision repair

Took my A3 in with a destroyed coolant reservoir tank and a nice pollen paint job! Left with a new tank, a fresh wash looking like new paint, and a Huge smile on my face! Thank you Audi Rockville!

From going into service area & working with Cameron to Max helping & finishing with "top dog manager for service" fixing my Suspension problem. AWESOME! Then to give me a loaner for 6 days above & beyond, but best of all " hand washed car" back!

Super chill and helpful. They never tried to force a situation but were just there to do the best for me. Not to mention free ice cream sandwiches

Wonderful experience with Kenneth Chang, high expectations levels on all aspects. So efficient and finished the purchase within few hours and few text messages. Bravo and I will highly recommend to all my friends and colleagues! Xia

My experience with Audi Rockville was very positive through the whole process.My Salesperson Antonio Di Franco was very positive.He followed up with me in a very timely manner throughout the whole buying and car shipping process. In addition the business manager Jessicqa Baum was very helpful as well.I would highly recommend them if you are buying an Audi

I am the proud owner of two Audis, the Q3 of which I was fortunate to buy from Rockville Audi. The Q3 was purchased two years ago and the car continues to outperform my expectations. The Rockville Audi I Service Center's performance, too, is superlative. Whether it's a routine service such as the 20,000 maintenance or the unusual fix of the outer cv boots (whatever that is), the attention to detail is awesome. Efforts are always made to have a loaner car available. And the quality of service, of course, is because of the many technicians whom I'll never meet and the front line people who are always there. It's so true that the dealer is only as good as its staff allows it to be. People who always go the extra mile to make your service experince a good experience like Erin Sanders, Lane Manager, Max Aaron, Greg Hajar, and Phoebe. It is they and other professionals like them that make Rockville Audi the North Star of Audi dealers. Thank you all and I hope that I don't have to see you for a while :-)

Pretty good. There was some concern about the final bill which was taken care of by the Service Manager. Very fine, efficient and friendly lady. My appreciation of her.

Very good experience at Audi. They took care of all the details so, the purchase came to an end in the best way. The only drawback is the time the process takes, which is extremely long.

My experience while at Audi Rockville was great. Everyone that I interacted with from Janine who booked my appointment, to my salesperson Antonio, to the Business Manager Jessica was a pleasure to deal with. I walked away happy, feeling that I paid a fair price for a great car, and respected and appreciated. What more could you possibly asked for?!

Excellent interior detailing as well as the other services.

My experience with sales and the business office was great! I appreciated the patience and attentiveness for such a significant purchase. I would definitely recommend Audi Rockville to others!

It is almost like the 2017 q5 has never run better. Thank you for the attention to my Audi, really appreciate keeping my vehicles up to par!

The best competitive luxury brand. My kinds like the environment and also our new car. Thanks

I had an appointment with Joe Nowlin on Friday. Not only was he very professional but the atmosphere at this dealership far surpassed others. My plan was only to test drive and get a feel for the car(lol), but Joe had the exact SQ5 I wanted and I was immediately in love. Joe and the team were able to work with us and meet our “demands” with both financing and trading in my car. 10/10 Highly Recommend

I am one of the few folks that likes to do some research ahead of time and I found that Jean-Marc had one of the highest customer satisfaction reviews. So high that I went and specifically asked for him to assist me with the purchase of my new car. Jean-Marc was polite, non-pushy, and straightforward with me about any details that I needed to know or asked for. If there was a question that he did not know the answer to, then he took the time to find out. I found him extremely accommodating and helpful to ease this process and now I am part of the Audi family. I came in seeking to build a relationship with this dealer and I believe we accomplished that today. I highly recommend Jean-Marc with your business.

Steven was fantastic at getting our car scheduled for service. He also stayed in touch with progress reports and was very accommodating to our schedule. It is always a pleasant experience working with Steven!

Great customer service. Bryan answered my question with great assurance. Great service!

Maintenance completed and car washed and because estimated time for the car to be ready was late it was delivered to my home. Very satisfied.

Best place to take my AUDI because everyone is so friendly and know what they're doing

Always feel like I get an honest appraisal with the service center- they found the oil leak another dealer was unable to locate. Joe was great communicating through the entire process (love the text updates and invoice). I'm sure I could find a cheaper place to do maintenance on my Audi, but I keep my cars for a long time and want the repairs done right.

Tristan and Neil were fantastic to work with. Made the process seamless and efficient

The service was fine. Disappointed that tires were excluded from the sales ad they sent me. Also, they need a better system for alerting customers that their vehicle is complete. I was told the work had been completed and that I would be able to greave shortly after a carwash. 30 minutes later I was still waiting. When I approached my advisor, he jumped up quickly and went to the box where the keys for completed cars are kept, found the keys and walked me out to my car. Not sure what happened, but the notification system needs work.

The customer experience provided by Phoebe, the Service Consultant, was outstanding. She was knowledgeable, courteous and attentive. This was not my first experience witnessing her masterfully juggle customer's concerns along with mine, so I thought it was about time she was recognized and commended for her dedication and hard work. It was much appreciated.

Despite the fact that I called to schedule my appointment about 3 weeks in advance & it was never booked (perhaps due to a new answering service I was told?), the guy who handled my intake helped find a way to get my vehicle serviced same day while I waited but the main standout was a guy named Jerome who was constantly hustling, running around back & forth helping every single customer I saw there that Saturday. I was impressed by his professionalism & drive as he was the only one on the floor moving at that speed tending to every customers’ needs. Jerome, keep hustling man! 💪🏽💪🏽 Audi of Rockville, give that man a promotion or a raise!!

Jean Marc was excellent. He always was following up and also I was able to text him even until 11 pm. And the day we picked up our car. He got everything ready and we were able to go in and get out super quick and happy. He also went into every detail of our car. And was always open for more questions. Will totally recommend him.

Timely acceptance and delivery of my car for service. I also got a complimentary drop off and pick up shuttle from my home. Also the car was cleaned up with a meticulous exterior wash and internal vacuuming. They saved me a trip to the car wash. The service rep Mr. Steve Wilson is a great communicator. He provided all the details of the service. Thank you Audi Rockville. Hope to see you all for a Q4 etron late fall.

Updated. The store managers Larry and Michael were super nice to us. We’re helped by Joe, he’s very helpful and guided us to customize the car and answered all of our questions. The experience is completely different from last time. Hope that the front desk team would change their attitude when greeting customers! Unfriendly. The receptionist did not even say hi to me, there were like 3 employees standing there but no ones said anything to us until I raised the question. I think they were judging how I dress at that time. So rude!

They were very thorough and did a great job

Outstanding service from my Audi specialist, Jean-Marc, and financial specialist Jessica. Highly recommend!

Great service today - explained everything well and answered other questions we had about the car’s features. Car was washed too!

Great!

Very pleased with their service.

This was a very efficient and smooth car buying (Iease) process. Finally, I did not feel as though I was being mistreated, but was spoken to clearly and succinctly about all options. When I had a question, Marcus took the time to explain everything to me in detail, until I understood. The General Manager came to thank me for my business at the end of the transaction. All in all, I would say the process took a half a day, and I was able to sign documents remotely. No one wants to spend all day at a car dealership, and this made the process a lot smoother. I specifically worked with Audi Rockville after being talked down to by another Audi dealership in the area, that tried to hide fees/markups in different places. Audi Rockville was very clear about their process and I am thankful for that. My only "complaint" would not be to the dealership, but to Audi for misleading the features on the car I leased (2022 E-tron, Chronos). Their website claims certain features on the vehicle, that unfortunately are not offered on the car. A small issue, but at this price tag, it does make an impact on the overall aspect of car.

Great! Jean-Marc worked so hard with me over the past few months with big supply issues to get the car I wanted and facilitate a really beneficial trade. I've gotten multiple Audi's at this dealership and have always been satisfied and provided excellent service and care.

My service advisor Bryan Webster did a fantastic job of checking me in and proceeded to give me timely updates on the issues with my vehicle. Bryan notified me as soon as my car was ready.

Joe Nowlan & Neil Xing, made my experience as swift as possible. I appreciate the desire to get me in my car as soon as they could. This is my 3rd Audi and 2nd at the Rockville dealership. This dealer definitely beats the other one where I bought my first Audi.

Very Good Service Nate Was Very Professional

Had to wait 2 & 1/2 hours because no rental were available. However, the job was completed.

I had the pleasure of working with Jean-Marc yesterday evening. Nothing but pleasant things to say of this man! He was kind and attentive, listened to mine and my husbands needs, and we drove off with the car of our choice! I HIGHLY recommend working with him. Also, Neil in the finance department was awesome! I recommend anyone in need of an Audi to go to Audi of Rockville!

I've been a loyal customer of Rockville Audi for over 5 years. Always professional and fully trained knowledgably mechanics with highly competent service. What has slid since COVID is staffing cuts. The result? Difficulty contacting a service advisor. Difficulty getting a decent service time unless you schedule weeks in advance. Difficulty securing what used to be standard issue Audi loaner courtesy car. And finally, the customary car wash upon picking up your serviced car may or may not happen. [That said, Rockville Audi are quick to give you a carwash voucher—but who has time to return to the dealer for a 25-minute car wash?] I went to Audi for an oil change, but more importantly the 25-point inspection. My A3 has almost 110K miles. The water pump module was replaced 5K miles ago, but the car has since suffered a loss of horsepower. This Audi inspection found no issues with HP (although lack of HP still remains) but Audi did spot my rear struts leaking hydraulic fluid. I give Audi high marks for finding the strut issue, but low marks because they couldn’t list any possible causes or options for improving my A3’s drop in horsepower. Overall, I love this dealership, highly skilled mechanics, and the advisor staff are always courteous, friendly, attentive, and professional. I'm just hoping Rockville Audi gets through the pandemic blahs, restore staff, and get to spinning like a top as they always did pre-COVID. Here’s to hoping Rockville Audi soon earns my prior 5-star rating again.

We have owned Audis since 1974. This is by far the best dealer operation in our experience.

They do a great job. Dont be in hurry though.

I could not be more impressed by the superior services I received at Audi of Rockville this weekend. Starting with the Finance Manager Neil Xing, Mike Zheng the general sales manager, the gentleman who kindly washed, filled up the gas, and brought my car (regrettably I didn't get his name), and finally Larry Sevrin the General Manager. Each and every one of these gentlemen went out of their way to ensure an extraordinary experience for me and my two kids. By way of background, I purchased a vehicle from a dealership in Atlanta that happened to be owned by the parent company of Audi of Rockville. The dealership in Atlanta suggested shipping the car to Audi of Rockville for me to take delivery. Keep in mind that Audi of Rockville does not earn a penny from this transaction and gains no financial benefits from helping us out yet, they all went out of their way to facilitate a seamless and memorable experience for us. I am very grateful for all that you did. Congrats Larry, for leading such an amazing team. 

BEWARE OF FINANCE REP! With the current shortage of new vehicles, I was fortunate to find the car I really wanted at Audi Rockville so close to my home. Our Sales consultant (Joe Nowlin) was fantastic. He was very patient with me, let us take the car out for an extended test drive and even offered refreshments as it was taking me a while to decide. Once I decided, he explained all vehicle features, and even took me to the service department to get me familiar with the intake process. However, the nightmare began when I met with the Finance Rep (FR). First, I was purchasing an expensive vehicle and put down a substantial cash down payment. When I gave the FR the cashier?s check, he asked me if I used a loan to obtain the check. I was shocked! No, I did not get a loan and by the way that is none of your business. The check is a cashier?s check from my bank, made out to Audi Rockville, with the VIN in the memo line from the car I was purchasing. Couldn't be much easier than that. Second, this FR called my bank (USAA), not to verify whether the check was valid, but to verify the amount of money I had in my accounts to cover the check. What?! I don?t need to cover a cashier?s check as the money has already been drawn to cover the check. When I got on the phone with the USAA Rep, she specifically told me that the dealership (FR) was asking details about where the money was drawn and not specifically whether the cashier?s check was a valid check. I told the USAA Rep they were not authorized to obtain any information about my accounts, and to only tell them whether or not the check was valid. I have never felt so insulted. It was clear that this FR had made a pre-judgement of me based on my outward appearance, which was insulting to say the least. After this incident with the cashier?s check was resolved, I provided the FR a draft check from NFCU to cover the remaining balance of the vehicle. He then asked, where is the paperwork that came with this draft check. What?! There is no paperwork. He said he needed to see the terms of NFCU financing. I told him, to simply follow the instructions on the draft check. He tried once again. I said there is no paperwork! He then called NFCU (as the instructions state on the draft check) and NFCU provided him the authorization code for the check and that was it. After all this, the FR had the audacity to attempt to push briefing me on the extended warranties. I plainly and flatly stated I am not interested, so I don?t want to hear any of that. This FR then said it was mandatory for him to explain the warranty options to me, again what?! How can you make an optional warranty briefing mandatory for me?! In any case, I stated again, I AM NOT INTERESTED. Oh my goodness, he asked if I could explain to him why I was so adamant against him explaining the extended warranties to me, and I just took out my phone and started surfing. I had a cashier?s check for my down payment, secured my own financing through NFCU prior to going to the dealership, and this FR still kept me in his office over an hour TRYING TO PUSH WARRANTIES! If not for Joe Nowlin, and Sales Manager and General Manager all coming to speak with me about this situation and reassuring me that this FR?s attitude was not indicative of the values at Audi Rockville, I would not have purchased this vehicle. I will mentioned that the entire process (prior to dealing with the FR) was VERY smooth. Joe?s respect and communication is top notch. I even asked him if he was prior military. He?s a pleasure to work with and even helped secure me a True Car discount! The Sales Manager and General Manager were also very nice, respectful, and professional in the way they handled my LOUD disagreement with the obviously pre-judgement tactics of the FR. Yet, the FR was a disaster and far-outside of my experience with the rest of the people at Audi Rockville. Overall I would purchase another vehicle from Audi Rockville with Joe.

Best car buying experience every. Highly recommend. Professional, attentive staff answered all my questions and delivery was smooth and efficient.

Great service!

Quick, efficient service and courteous, professional interaction as always. They accommodated my tight schedule and the work itself was flawless. I’ve used Rockville Audi for more than 15 years — top flight dealership worthy of the Audi brand.

These guys are professionals. The whole experience was pretty effortless.

Great service. Setting up the appointment was easy on the site. The service team was efficient and friendly walking through all the things to be checked and getting me set up with a loaner, while my car was in the shop. Separately the sales manager really went above and beyond when I came back to the dealership to return the loaner and pick up my car, and did not realize that the service team ends their day at 7pm while the sales team is at the dealership until 8pm. Instead of forcing me to come back the next morning (which would have been impossible for me since I had a flight the next day) the sales manager got in touch with a service rep to figure out how to get through the closeout process and return my car. Super happy with the service and would definitely keep my future car needs with Audi Rockville.

We were looking for a vehicle and didn't want the usual run-around. Audi Rockville worked with us in emails, text messages, and phone calls to be sure a vehicle was ready for us to test drive. We ended up buying the selected vehicle.

Al was really nice to my boyfriend and I and helped us with a vehicle. The finance manager was really sweet and got me everything I needed with my new 2019 Nissan Rogue

Very friendly in behavior; but apart from msrp value we should pay for some items that we didn?t want such as lo jack and protective paint.

I recently purchased an Audi A4 Quatro from this dealership. My salesman, Charles Ellis, was very knowledgeable and did a great job explaining my options and answering my questions. He had a great attitude and was consistently very pleasant to work with.

I recently purchased an Audi A4 Quatro from Rockville Audi. My salesman was Charles Ellis and he did an excellent job for me. He was extremely helpful in explaining all my options and was very pleasant to deal with, a nice surprise since I am an older woman who is often treated with condescension.

Purchased new E-Tron GT. The General Manager Larry S was extremely helpful and a pleasure to do business with.

Great service and great people. Everyone was helpful and thorough when explaining everything.

Dealership was great during this period of reduced and unpredictable supply-

Staff was friendly and welcoming. I drove out of state for a specific car and their sales rep greeted me right away by name and got things moving. Good experience, good staff, good car!

Kevin Chang was very helpful, informative and went the distance to get my business. One of the best car purchase experiences I have ever experienced.

After waiting weeks for the uncertain delivery of a loaded 2021 Jetta (ordered in January 2022) that may have been underpowered for my preferences I dared to enter Rockville Audi to kick the tires on an Audi A4, higher on the Volkswagen Group food chain. Al Smith introduced me to the brilliant metallic Navarra Blue with Okapi Brown upholstery that I ultimately purchased, and patiently coached me in the intricacies of the multimedia technology package and Audit digital cockpit. He also showed me a 2018 A4(same color scheme) at a very competitive price. My initial test drive of both vehicles confirmed that they each had the same VW dual-clutch transmission and torque to spare. Al printed window stickers for both vehicles before I left the dealership and exerted no pressure to close a deal. Al had me back to test drive both vehicles with my wife later that week and she was sold. While I pursued pre-owned A4s at other dealerships and Carvana the Rockville pre-owned vehicle sold, and I decided to my purchase a new blue/brown dream vehicle. At my request, Al procured written quotes from Rockville Audi and I found Rockville’s ‘market premium’ was lower than a nearby competitor. The day I took delivery of the vehicle Finance Manager Neal Xing intelligently and patiently explained available prepaid service contracts and tire warranties which I purchased – again, no pressure. We’re working with Al to evaluate a Q5 SUV for my wife and he persuaded his manager to lend us the car from Saturday through Monday morning. Al and Neal treated me respectfully throughout – I appreciate Rockville Audi’s culture.

My sales person, Karl Pugh, went above and beyond in making sure I understood all facets of the car I was buying. He spent a lot of time with me, and I really appreciate his diligence and knowledge. I highly recommend him and the Rockville Audi dealership.

Unexpectedly pleasant experience getting our vehicle.

This is the 5th car we?ve purchased at Rockville Audi. Always a good experience, but Kenneth Chang is a real pro. So relaxed, no pressure, great explanations, great service, so personable! Then we had a great experience with Marcus! Thank you all so very much:-)

I highly recommend this dealership to anyone interested in buying a new vehicle.

Incredible customer service went above and beyond to find our car

My experience with the Sale's Associate (Nate Jackson) was seamless. He was knowledgable, patient and very professional in his execution.

i bought an A5 and i had to wait two weeks for the car to arrive. Easy process putting the deposit down and submit documentation before the car even arrived. Once the car arrived i was given notice and advised to come in when it was convenient. I went in to get the car and sign documents and was out within an hour. Jean Marc and Kenneth were amazing!!!

I had an excellent experience working with Karl Pugh at this dealership. He's very professional, helpful, and responds to questions and inquiries very quickly. My purchase went smoothly and other staff (like financial services) were all professional, courteous, knowledgeable, and helpful. This is the 4th car we're purchasing from this dealership and whether it's a purchase or receiving maintenance/repair service, it's always been a pleasure.

Very transparent straightforward services. Joe was great!

This was my first experience purchasing a vehicle at any location, I was confused and a little intimidated by a lot of things but this location made me feel assured on what I was purchasing and tried their best to get me the best rate I highly recommend checking this location out

Outstanding Service! Charles provided ?excellent customer service?. My overall experience with Audi of Rockville was Top Notched and painless. Charles listened to me, no pressure and/or hidden last minute fees. What we negotiated was what it was! I am going to recommend you guys to my family, co-workers and friends.

The process was clean and clear upfront and stayed that way. Chris Kutrumbis that we worked with was excellent and also Neil Xing, the finance manager and other business managers.

Karl took the time to go over almost everything in my new Etron Sportsback. He was appreciative that there was a LOT of information and graadually fed it to myt wofe and myself. HE even made sure that we called back the next day if we were confused. Typical GREAT Audi service.

I casually walked in to check out a new car before buying/signing a used one with another dealer. And also to see if i can get a higher appraisal value for my used car. Charlie assisted me and he was very calm, professional and knowledgeable about the vehicle. I had no intention on buying a new car, talkless of purchasing one without hubby/dad/brother present. However, when Charlie presented me with a better option with no pressure to buy, I couldn't resist. The thought of buying a car on my own (though hubby on the phone through the whole process) is an accomplishment on its own. The financing is the easiest process i have ever experienced. No hidden fees, the process has been simplified and the numbers added up. Though i still think the market value added on price and the 299$ Kahu care is bogus, but overall it went smoothly. Oh get this, the finance person is a beautiful, young and friendly lady, Jessica. I have never come across a female in car dealership finance before. Its normally a pair of guys trying to squeeze every pennies out of you. And oh lawrd, the diversity staff is top notch! I feel so comfortable without intimidation. Representation matters and this place gets it! After signing, Charlie gave a tutorial on how to operate the vehicle. Even after driving off the lot, Charlie continues to answer my questions. This place is amazing, so definitely check them out and ask for my boy Charlie to get an executive treatment. 🤗

I’ve had a very consistently positive experience with the parts department. Super efficient, knowledgeable and always professional.

It’s been a week since I purchased my Audi Q8! Joe Davis was a pleasure to work with! He was very understanding in regards to what I wanted! The vehicle was actually on the showroom floor when I first got to the dealership, so he went and got another Q8 to test drive. I thought he was going to come with me, but due to Covid he just tossed me the keys and let me go on my way. I feel in love with the car. It has everything that I wanted and more! Power close front doors, heads up display, the Audi emblem displayed on the ground by all four doors and changeable mood lighting inside the car! This is more than I could ask for! Joe definitely took care of me and when the time comes, I’ll definitely buy another vehicle from him!

This was an absolute pleasure working with Tae Yeon and Audi Rockville sales and customer service team. I purchased an Audi Q3 prem plus, tech, black optic pack car which is a rare find in today's market. Tae not only provided an excellent and super fast response to all queries he ensured I am well covered with all aspects of delivery, financing etc upfront. It was a sheer great customer experience and rare car config made me flew to this 300miles distant location for this car purchase and it was all worth it 100%. Highly recommend!

I was grateful for the efficiency at which my deal was made and finalized. I am thankfully for the assistance provided by Kenneth Chang - he replied quickly and effectively. He allayed all of my concerns while finalizing my purchase out of state.

Recently shopped and leased a new Audi Q3 at Rockville Audi. I was completely satisfied with both my buying experience and all of the after purchase assistance with the technology on the vehicle. I highly recommend this dealership if you are shopping for any of the Audi models.

Excellent customer service, clean facility.

I just purchased my third Audi from Rockville Audi (my second from Tristan who always goes above and beyond). Loving my 2021 Q3 Tristan helped me find (literally drove me around the lot trying to find me what I was looking for). He really knows his stuff and spent time with me to explore several different options. In the end I drove home in my new car happier than ever.

Great experience! Very nice and thoughtful staff.

Joe was absolutely amazing and helped us both with purchasing a car and negotiating. He was very patient when I kept sending him back to the manger to reduce the price! The customer service her gave was amazing!!!!

Good place to buy a car the place has nice people who don't take advantage of customers

Love Al, great guy and always willing to help! A great experience

Great service & Nick was great to work with! I would definitely buy from them again!

My first time buying a new car from a dealership and I couldn't have asked for a better experience. I had the pleasure of working with Eric Sohn who went above and beyond to make sure I got exactly what I was looking for. Despite having a car on the lot that was very close to what I wanted and immediately available, Eric never tried to talk me into buying a car on the lot and he assured me he would find the car I wanted. After talking to several dealerships and keeping me informed through the whole process, he was able find exactly what I was looking for. He also gave me a price that no other dealership was able to match. I highly recommend Audi Rockville and Eric Sohn!

Kenneth Chang was a pleasure to work with! He was attentive, pleasant and very helpful!

Al, our salesperson, kept in touch as the dealer searched for the hard to find Q3. He was extremely helpful and knowledgable throughout the process. He made buying our car easy and pleasant.

Excellent service and facilities. Staff are very knowledgeable, courteous, and efficient.

I felt welcomed and not forced. From the front desk to the keys in my hand everything was a great example of Exceptional Service.

Rockville Audi consistently provides great customer service through exceptional communication.

My first-time visiting Audi Rockville and the experience was superb. Everything was exceptional from the test drive, price, and purchasing the Audi Q5. Nate Jackson was my sales rep, he was very professional, he listened, and he was not pushy. He made me feel comfortable about the whole process and I got the car that I wanted as he stayed within my price range. I must admit I went to four different Audi dealerships and they kept trying to push me to purchase a car I did not want or add features that I was not interested in. I gave Nate the specifications from the color of the exterior and interior, as well as what I wanted the car to have, and he delivered. The general manager stopped by to make sure I was satisfied which was a breath of fresh air. I felt that he genuinely cared about what I wanted and ensured that if there was anything that I needed to let him know. Thank you does not express my gratitude for a great experience from the time I walked in and left with the Audi Q5. I would buy another car from this dealership.

My first car buying experience. Good experience in the end.

Great Service from Joseph as always! Everything was performed to my satisfaction and the price quoted was the same.

Audi Rockville provided a great buying experience. Everything about buying the new car, including the process to trade in my old car, was simple, transparent and straightforward. Jean-Marc PerezCohen was my sales rep and he was very professional, and equally importantly, listened to what I wanted to do and helped me get there without any hassle. Great experience from the time I walked in the door to the time I drove off in the new vehicle.

Worked closely with Eric Sohn in financing my 2021 Audit Q7 during May 2021, in which I had an exceptional experience, overall. From the beginning Eric and the entire Audit Rockville team were professional, knowledgeable, patient and very helpful in getting my trade-in and financing all secured within the same day. In fact during the team's final inspection, the Audi team uncovered an item that required further attention. They immediately set me up with a loaner Audi, serviced the car within a few days and then drove out to my work to swap the vehicles. Throughout the entire process, Eric has been attentive, available and very knowledgeable in making this experience a great one, which I was very fortunate to be assigned to his account. I would highly recommended getting paired up with Eric for the ultimate Audi experience. Thanks again, Eric! Happy to be a part of the Audi family.

Steven is one of the best service providers at Audi in Rockville. So helpful and nice! JJ Bethesda

Great experience! Enjoyed working with the sales team to buy my Audi Q3

Service is remarkable there! So friendly and helpful

Everything was quick and smooth. Everyone was very kind!

Just had my 2019 a7 serviced for an electronic error. The team at Audi Rockville was very helpful and handled the situation quickly. Thanks very much!

The moment I arrived in the service drive, I was greated and shown to check in. My service advisor was Joe McDaniel. He was amazing! Made everything swift and easy. There was clear communication the entire time my car was there. Joe and the entire team made it a very enjoyable experience. I will absolutely return to Audi Rockville. They just know how to take care of you.

Awesome buying experience! Thanks Joe Nowlin!

As a near "80" year old senior, have purchased several cars in my life. My salesman, Nicolas Applah is an "excellent" salesman; courteous, professional, knowledgeable and polite gentleman. Never have I been treated with such kindness with an effort to please a customer and understand my requirements purchasing a vehicle. We, my son and I, drove 1 hour to this dealership to view and discuss this vehicle. Well worth every mile driven for the satisfaction of dealing with Rockville Audi. I found them to be an honest and fair priced dealership. I highly recommend them to anyone. I thank them for the experience.

Schedule service online. Drive in, meet your service rep, take a seat in the lounge area. Information and scheduled service is emailed to you. Service reps are very good about keeping you informed. Excellent work completed by technicians and car is washed and delivered.

It was really nise the sales person who help me on that time.

I had a service appointment for some warranty items on my 2020 Audi A6. Joe McDaniel, my service advisor, provided excellent service and finished the job at the promised time.

Our repair person, Steven, was excellent in fixing my tire in a very timely fashion.

Great experience at a highly professional dealership. Jessica went out of her way to accommodate my car needs. Could not have asked for a better experience !

Rockville Audi provided excellent and prompt service.

While traveling we experienced a tire issue and Rockville Audi was able to fit us in their schedule and resolve our problem.

Customer service are great.I did have problem with the repair .I was directed to a wrong service station that cost me money instead of going to their repair shop for minor repair. It cost me time and stress. Over all they have great people and service. Very accommodated .The technician and the manager were superb They just need to follow up of what happen .

We've purchased four cars over the years from this dealership. Their customer service (with both sales and service) is always fantastic. They are honest, fair, and a pleasure to work with. Highly Recommend!!!

Great experience with Audi Rockville. Service was beyond amazing and everyone was very friendly and pleasant. Sales rep was Kenneth Chang, he took the time to listen to what I was looking for, knowledgeable on features and functions of multiple different models I was looking at and was really friendly and helpful when it came to choosing the right car for me. Trade in process for my other car was also easy and they gave me a better than expected trade in value. Financing process was great, what can seem like a long and painful process was pleasant and short — they had most of my questions answered up front and very professional. Kenneth even followed up a couple times after I took the car home to see how I liked it and if I had any questions. He was also extremely helpful when it came to communicating on receiving my permanent plates. I’m loving my 2020 A6 and thankful for Kenneth and the Audi Rockville team for helping me make a great decision.

Good service, good people, good price compare to Arlington VA. When you trade your car they never told you what’s wrong with your car, but help you out and you get the car that you are looking from them. This Audi place has a best attitude compare to any other Audi that i gave visited. Person who’ll help me his name is Kenneth Chang, and he is best. He help us out with trade in and getting the new car. The finance person is good, it didn’t take that long even.

the process was okay. the only issue I had was that the price changed once I arrived. Overall, it went well.

service is awesome and sales people are very nice.

Very friendly and quick service, first time there, very professional and helpful

Service team including Joseph McDaniel did a great job and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade into. Sales manager Mike Zheng topped other dealership offers to ensure I was satisfied. General manager Larry Sevrin has an extraordinary group of people working at making the customer 100% satisfied. Thank you all for everything! Best dealership ever.

The finance manager was very accomodating and the sales person was patient.

The foot-kick opening the Trunk is still not work as expected. Maybe because of the hitch bar in the back is blocking the sensor and nothing you can do about it. It's more of designing issues.

Tae and Larry made me feel comfortable and welcome. They gave me a great deal. I highly recommend. Thank you Tae and Larry!!!

I bought a car here and the staff made the transaction simple and easy.. great quality service and friendly people at this location

Greta experience. Karl was great and very helpful.

The service manager I was my service rep and now service manager. He understands service to customers from all areas of the service department. My service reps are professional,and responsive. Listen well and offer good advise. All of my audis have been serviced by Rockville Audi, All five of them over the years. The sales department is fantastic. The general manager always there and always ready to help. I know I?ve availed myself of his services under extreme circumstances never a problem. The dealership is one of the most responsive and helpful around.

Excellent Service and excellent sales people. No pressure on customers and knowledgeable on their products. This is the second car I've leased from them.

Very satisfying used car shopping and buying experience. Knowledgeable and friendly salesman and closing manager. A first class dealership.

Got a great deal on this car. For sure best price around. The car was "turn key". No issues. Great financing.

Wonderful Bought and service two cars Highly recommend Tae in sales

Easy and efficient getting in and out of dealership. I was provided regular updates to keep me informed when the car was ready.

Servicing my car at Audi Rockville it’s always a pleasant experience. Steven Wilson my service advisor is professional, knowledgeable and friendly. Genuinely care about the customer. I recommend this dealership for everything. 5 stars.

They took care of a manufacturing paint defect for me at no cost in my Q7. Even came and picked up my car and I am in Springfield. Overall very happy.

Out of all the car dealerships I have been to throughout my life, this was by far the most seamless and expertly run facility I have encountered. Everything was professional and expedient, getting me into my car and put the door within two hours of arrival. The sales team were highly knowledgeable and worked every avenue to exploit possible rebates and discounts ranging from manufacturing discounts to aftermarket warranties.

My experience purchasing with Rockville Audi was suburb, especially working with Nick. Nick did a great job of recognizing my need for efficiency and made sure the deal was consummated with incident. Plus, I absolutely love my car. I've owned other luxury cars from Lexus, BWM, and Infiniti. My 2021 Audi tops them all and it is not even close.

Every-time I visit this dealer, it?s always a pleasant experience. I?m Very pleased to be taken care of by Mr. Jai Jennings such a wonderful guy, you can tell he actually wants to help you.

Over the years I have purchased at least 15 new or used vehicles, primarily from dealerships. I have to admit that what should have been a fun and pleasant experience usually wasn?t since the time I had to spend in the dealership was at least four hours. I recently purchased an Audi from Audi Rockville and found that all of the wasted time didn?t happen at this dealership. I was out with my car in two hours which was very reasonable. My salesman Eric was the model of efficiency and had everything ready when I arrived at the dealership. I would not hesitate to recommend Audi Rockville and specifically Eric to my friends.

Great customer service, speedy service and helpful staff.

My experience with Eric Sohn was great. He never pressured me to purchase a car. He answered all my questions. Eric made my experience a positive experience. This process was stress free.

I just love my personal service advisor, Joe takes car of me and my car

Jai Lennings was my service advisor. He did a wonderful job keeping me informed of repairs needed.

Very satisfied service and how I was treated. Very friendly, but professional.

Manufacturer recall. Great job scheduling service and safe and comfortable waiting area

Top notch customer focus- and they always meet their commitments. I?m on my 3rd Audi with them (15 years!)

I had a great experience at this dealership. They was informative and professional.

Excellent sales staff, very quick transaction.Even better than the first time I purchased a car there.

My car was in for an oil change and tire rotation and balance. Great customer service. Covid Safe!

Eric Sohn goes above and beyond, both in showing the highlights and in customer service. He was honest and forthright and did everything he could to make getting out the door as convenient as possible. Can't recommend enough.

I must begin by saying that i am very satisfied with the purchase of my Acura MDX. I chose Rockville Audi as well as my sales man Joe Nowlin based off reviews by other customers. I usually don't write reviews, but will do this time so others can benefit. I called Joe and he answered all my questions on the phone prior to making an appointment on new year's day. Joe is very knowledgeable, patient and concise in answering any questions we had. The financing department also made the process easy to understand by explaining all the warranties. What i liked was that there was no pressure from the finance team to sign up for any warranty. All in all, my experience was made less stressful and was a breeze. So if anyone finds a car at Rockville Audi, do not hesitate to use the dealership. Before heading there, just call and ask for Joe Nowlin. You would not regret using this dealership.

I have been searching for a new car for months now, I found Audi of Rockville’s Website to have a wide selection of used and new inventory. I drove over an hour and was a greeted by Chris my salesman. He was full of knowledge, friendly and understanding. I purchased a used Q5, I was able to do the application online which saved time at the dealership. I was in and out in no time. Neal was also fantastic and knowledgeable on the lending and papers. Thank you Chris and Neal for making my experience great.

Service was excellent. The advisor (Steven Wilson) is a consummate professional. He is very knowledgeable, courteous and honest.I waited for the service and was delivered on or ahead of time. I highly recommend Audi Rockville to my friends with Audi vehicles,

This has been a wonderful car buying experience. Our sales associate Peter Green, was a true professional, thorough, courteous, thoughtful and very detailed in all aspects of our understanding the Audi, safety, accessories packages, functionality and the financial process. His outstanding knowledge, honesty and friendly demeanor made my wife and I feel at ease. All questions and concerns were answered in a thorough matter, as well as visible demonstrations to better our understanding. In summary, Peter Green is outstanding, honest, knowledgeable and incredibly friendly! Thank you Peter, what an awesome experience!

Rockville Audi has been taking care of my baby (Audi A7) since 2014. I'm a stickler when it comes to maintaining my ride. Bryan Webster and the other service crewmembers are the main reasons I've chosen Rockville as my service location...even though I live a lot closer to Audi's other service departments.

Exceptional Service, Sales, and Support Team. Highly knowledgeable and Transparent Team. I did everything I need online before I got to the dealership which was perfect in this COVID-19 era.

5 star facility. Great service from beginning to end

Fantastic as usual. Call for service, no hassle. Appointment set up to my time table.

Our sales person Tae Yeon was fantastic. Super friendly, informative and easy to deal with during the entire process. Highly recommend.

Had a great car buying experience. They stayed consistent with their online prices and helped me throughout the process.

Good service, knowledgeable personnel, short waiting. Clean, safe, professional.

Provided you can afford to buy and properly maintain a German engineered automobile in a class such as Audi's, this dealership and its maintenance staff are a solid choice. The mechanics at this dealership can keep your luxury sedan or sports car running like new - provided you consistently select the high-end recommended maintenance package every time you bring it in (and do so according to the manufacturer's recommended schedule, of course). But be realistic - it's up to you to spend the bucks to keep a vehicle like an Audi, Mercedes or BMW on the road after the warranty period expires. If you're up to the commitment, cars like those can endure well past the time when most domestic brands are being recycled for scrap.

Customer service is excellent, I followed Jae from his last employer... he’s the best!

Just completed my 60k maintenance schedule. Excellent and prompt service.

Very good service, definitely recommend to friends

The service was perfect. The percentage coupon really worked. The car was beautiful when returned.

The dealership is very busy and you may have to wait a bit. I was disappointed that after a 3 hour drive to dealer and committed on the car I was told that there was a recall on a part and would have to come back the following week to pick up car which was another 3 hour drive each way.

The salesman I had was very good, knew the model I was buying. Was not pushy. I wanted a color they did not have in there inventory, but they got it for me from another dealership. I am very happy with my new car!

Best car buying experience I've ever encountered! The dealership was the cleanest I've been in and the employees were all great to work with! Will def be buying my next car again from Audi of Rockville.

The service department Rocks!

Joe McDaniel/team provided quick, technical service for a high-performance RS car. Communication and technical analysis were top-notch. I recommend Rockville for service.

Kurt was great! We bought a CPO and he was extremely helpful and friendly. The showroom is beautiful. It was a very pleasant experience.

service +1, professional staff

Had a terrific experience buying my new 2021 Audi Q3! Nate Jackson was the salesman who navigated the process for me and he was awesome: knowledgeable, nice and honest!!

I have had 20k (24 months) factory recommended service for my 2018 Audi Q7. Overall srvice was done very professionally in a very timely manner. I was expecting more responsiveness from the staff. I left a message regarding the loaner car for the receptionist and also to the service consultant. However nobody returned my call. Overall experience was very good.

I was in for routine service on my Audi A5 when I saw a beautiful A7 in the showroom. I fell in love and the next steps to purchase were fast and easy. Davis Junior - my sales rep made it an efficient process. What a great experience. I also have serviced my cars at Audi Rockville and always have a great experience

this is my 2nd Audi i buy from ROckville Audi. Always felt that I am in good hands specaily when it come to service. Max the service manager is the BEST.

Best Audi Dealer, especially for service in the DC Metro area.

Great experience. World class customer service. Took the time the breakdown everything to me.

They had the car I wanted and the buying process was easy and pain free. They had a very good price on our Audi Q5

The Audi Rockville team's customer service is world class. A big shout out to Max and Stephen. Highly recommend stopping by if you are looking for a new Audi or a certified pre-owned one. Thanks again!

Nate, my salesperson, made this purchase exceedingly easy!

Nicholas Appiah was fantastic to work. Professional, knowledgable and honest. Genuinely cares about the customer. I had been to many other car dealers in a few states looking at other German motor vehicles and he was by far the best person I worked with even from the first phone call. Hands down best car experience I have had. I would absolutely recommend him to anyone looking to buy an Audi in the area.

Do not offer tires rotation when car has less than 2000 miles ?????? ... seems ridiculous .....

Nicholas Appiah was fantastic to work. Professional, knowledgable and honest. Genuinely cares about the customer. I had been to many other car dealers in a few states looking at other German motor vehicles and he was by far the best person I worked with even from the first phone call. Hands down best car experience I have had. I would absolutely recommend him to anyone looking to buy an Audi in the area.

Peter Green, from start to finish, was wonderful to work with. He got us a a good deal and a beautiful car! Thank you Peter!

The service experience is consistently great. Bryan is a consummate professional and a pleasure to work with.

Definitely recommend Pete Green at Audi of Rockville if you are purchasing a vehicle! He is amazing to work with and I am beyond satisfied with my purchase with him. He has gone above and beyond to ensure that he was doing anything he could for his clients.

excellent customer service! Tristan went above and beyond to make sure it was an A experience and it was! Loved every minute of it. All good :)

Tristan and team made my car buying experience awesome from the minute I walked through the door!!

A professional and quality service in accordance with Audi standard.

Came in without appointment to replace damaged tire. Taken care of promptly and courteously and car washed. Jerry was especially helpful.

Service Technician (Joe) was friendly and knowledgeable. Service was handled in an appropriate amount of time and costs were in line. Facilities were clean and in line with sanitizing for COVID. Great experience!

They know how to do and what to do and when to do. Service rep exceptional

Jean-Marc went above and beyond all expectations. He worked with me extensively over the weekend and on his day off to get me the deal I wanted. I highly recommend asking for him if you go to Audi Rockville.

My experience with Audi Rockville was great! Tae was knowledgeable, personable, and patient with all my questions and concerns. I highly recommend seeking him out when coming to this location!

Great cars, great location, great company, and excellent customer service. I truly enjoy working with Joe Nowlin. He is always doing his best to make sure his customers are happy. Also many thanks to Neil in the finance department. I love my new A5 and the Q3.

Larry Sevrin runs an incomparable dealership at Audi Rockville. The new showroom is beautiful and the staff is very accomodating. Joe Nowlin has always helped me in sales and they found my family the perfect family. In fact, I thought I'd need a bigger vehicle but both Joe and Larry explained that the Q5 was the better fit for my family so the saved me some money! The ride of course is fantastic. I couldn't recommend Audi Rockville more.

Had an overall excellent buying experience for our new Q5 from Audi Rockville and our salesman, Jean-Marc Perez Cohen. With Jean-Marc's help we got the exact Q5 SUV we wanted . Jean-Marc was knowledgeable, pleasant to work with and at no time did we feel pressured to buy, but, with the excellent deal we were offered, we did buy, and are extremely happy! We can highly recommend both Audi Rockville and Jean-Marc !

I just purchased a car at the Rockville, MD Audi dealership, and had a wonderful experience with Antonio Di Franco, excellent service. Thanks.

We had a great experience buying a car from Audi Rockville. Eric Sohn was a wealth of information, and he was really patient in reviewing cars and various available packages with me and my partner. He made car buying a fun experience, while I usually dread it! I hope to return to Audi Rockville again for a future purchase!

Very good and timely service. Fixed the issue that was needed.

Very nice and courteous dealership. Didn?t have an appointment and they fit me in.

Work was completed promptly and special attention timing of repairs

Good service, quality repairs, and friendly atmosphere

Cleanliness of the facility is amazing. The professionalism of all employees and they naturally care about your needs.

Audi Rockville has one of the most competitive prices. I leased a Audi Q5 and couldn?t be happier with our salesman Pete Green. He was very responsive and gave us a great deal no other dealership could beat, so we drove from NJ all the way to Maryland! Pete went out of his way and texted us during the weekends and at nights. He had a great personality and was so friendly and caring. We will definitely work with him again and refer our friends/family to him.

Joe is a great service representative and Max is a wonderful leader of the service department. I have been bringing my cars there since 1996.

Tae was wonderful and Mike Zheng went above and beyond. So, happy with my purchase and am now Audi for life thanks to the amazing experience at this dealership.

What can I say!!! I walked into Rockville Audi with the intention to only look - window shop. I saw a beautiful quantum grey SQ5 with a gorgeous red leather interior, sitting in the corner. It was calling my name.... so I had to go admire this beauty to find out that it was already sold. The salesperson who was helping me was great - Al Hall. He had me test drive a SQ5 but he realized that if it wasn't the beauty that I admired so much, then it wasn't going be a replacement. I left, but a day later Al followed up with me and told me he was able to find another SQ5 with the same color scheme. I had found the same vehicle at another dealership online and informed Al. He looked it up and came back to me with the same pricing and noted that his car had more features. Nevertheless, due to Al's tenacity and great customer service I went back to Rockville Audi and now have this beautiful SQ5 in my garage. Rockville Audi and Al Hall - thank you!!

The dealer was respectful of my time and fear of being out during the pandemic and made the process quick and efficient.

Very efficient, courtesy and forthcoming approach. Little waiting time. Quick processing.

Excellent trying/buying experience. I never felt pressured. The car sold itself. Pete Green, our sales person, spent a considerable amount of time with us post-purchase helping us to get familiar with our beautiful certified pre-owned car. Much appreciated.

Our salesman Nate was great to work with for our purchase of a CPO vehicle. Having two little ones, Nate understood my husband would test drive and show me the car back at our house while on his test drive. From there Nate worked with my husband even after hours so I could go in to trade my car and sign papers to make for a quick and easy purchase. We greatly appreciate Nate?s time, help, and understanding during this process considering the new normal right now. Thank you!

Additional parts were needed for my repair and Audi Rockville kept me informed and conveniently brought my car back to me. Great job!

Incredibly helpful. We had an emergency with our vehicle while visiting DC and the staff were amazing. Repairs made within 2 hours! Fantastic job!!

Jessica, Mike and Jordan were an awesome team and found me the exact car I was looking for. They kept me updated on the progress and the response time was immediate. I couldn?t be happier.

Safe/clean, considerate and helpful customer service provided.

Antonio was very professional and answered my questions in an expeditious manner. The sales and financing process was extremely streamlined and the entire car-buying process exceeded my expectations. I highly recommend Rockville Audi.

Salesman was wonderful. I dislike the experience with finance department. I cam with preapproval and he moved my financing to a different bank.

Took my 2017 A4 to Rockville Audi for some minor but vexing warranty fixes, and Bryan and Chuck took care of my car like it was their own. They gave me a brand-new loaner, so I did not mind that the car was there for a week. They are extremely thorough and meticulous, and did not want to hand back the keys until they were confident that everything had been addressed. I could not be more pleased.

Tire replaced after finding screw in tire. Tie not in stock so waited an additional day.

The online buying process simplified or even eliminated many steps for instance not overstaying your welcome at the dealership, negotiate process, and setup schedule to meet with Sale Representative - dealt with one individual to avoid being harassed as soon as you arrive. Jessica exemplied excellent customer service by returning to the dealership to assist me through the sales process, ensured all paperwork was accurate, and gave a detailed overview of the vehicle purchased.

Great service even after you purchase your car! The care is hand washed every time you bring it in.

Excellent customer service. Excellent job done on my car. Representatives are very professional.

A-one Service. Everyone I dealt with was a great....

Jessica Boac represents Audi's brand with the utmost professionalism and positive attitude. She was an absolute pleasure to work with. In fact, I flew from Cincinnati to Maryland to pick up the car just so I could meet her. My 3rd time around purchasing an Audi started in Cincinnati just 3 weeks ago. I visited the local dealership I purchased my last two cars from, in hope of talking to the sales rep I purchased my last two cars from. We had lost touch for over a year and a half, when I went from an Audi to a Tesla for a short stint. While visiting the dealership to test drive (and buy, because I had my mind made up already I wanted an RS5) the car, I found out he left the dealership 6 months prior. The gentleman that waited on me was nice, but I felt he didn't take me seriously. I walked in with my son and wife, wearing board shorts and a white tee. I asked to test drive the RS5, to which he quickly made happen. After the drive we sat down, and although he was very nice, I did not mesh well with him. I left that day and contacted another local dealership. I spoke with an enthusiastic sales manager, who heard my story and promised me he'd deliver a great experience. I told him what I was looking for, and he quickly found the one I had in mind, at the Maryland dealership in Rockford. He asked me to fill out an online app, and he'd get a hold of me later that afternoon. I immediately filled out the app, and waited... and waited... until 4 hours later. No call back, so I called and was sent to his voicemail 2x. The receptionist answered the phone and said he'd call me right back after he was done with a client. 1 hour later, no call. Fast forward to Monday morning. I called the dealership and was transferred to the sales rep's cell phone. He answered and said he'd call me back in a few hours. that afternoon, he called me back and said he was working on the financing options, and would get back to me shortly. No call back. Monday evening, I decided to research on my own. I went to every Maryland Audi site until I found the car I wanted. I got a chat pop up while visiting the Rockford site, and was asked if I wanted to chat. I figured I would get a text the next day, and put in my phone number. 2 minutes later, I got a text from Jessica Boac! Mind you, this was almost 10 PM on a Monday. I thought it was a bot text, but decided to reply. Nope, it was the real deal. We chatted for almost 2 hours, and Jessica went through everything with me. She listened to my story of the unpleasant experiences I had locally, and answered all my questions. She sent me the link to apply. I was hesitant since I already applied 2 days prior. But thought what's the worst that will happen. The next morning, by 11 AM, Jessica had me approved for 0% financing for 72 months. WOW! She walked me through the whole process, and made plans to have the car delivered to me in Cincinnati. After some thought and talk with the fam, I decided to bypass the delivery, and make a trip to Maryland to pick the car up in person and meet her. My expectations were more than exceeded. We decided to fly in late Friday night, and pick the car up Saturday morning. Jessica gave non-stop communication for the remainder of the week leading up to our visit to the dealership. We arrived Saturday morning shortly when the opened. The car was outside with a huge red bow on the hood. Never would I have imagined this. We spent 5 mins inside finalizing a few signatures, then made our way out to the car. Jessica learned I had a wife and 6 year old son. Inside the trunk was an Audi branded Monopoly game, 2 shirts for my wife, a hat and leather cleaner. ALL complimentary. I was absolutely shocked. This was hands down the best auto buying experience I have ever had. I have already referred 2 friends to Jessica, and will continue to do so. I'm a life-long Audi buyer, and will always go to her from now on. Even if it means flying to MD and driving back to OH for every purchase. Jessica went above and beyond. She never pressured me, and followed through with everything she promised. Her class and enthusiasm goes unmatched. Thank You Jessica!

Dealership did a fine job. I will return for continued service.

They offer great customer service!

Excellent buying experience!! I went to look at a BMW 3 series Gran Turismo. I worked with Nathaniel Jackson and the customer service was awesome. The car was listed for a great price and I did not feel pressured into buying the car, although I did purchase the car that day! I couldn't be happier with my purchase. I will be back on the future when I am ready for my next car. Audi Rockville is the way to go!!

Great, on time service and will provide a loaner for scheduled maintenance.

My boyfriend just bought an s4 from Audi Rockville 3 weeks ago and we love it! Karl has been very helpful and has reached out multiple times on how we can enjoy our vehicle even more by sitting down with him and personalizing each button and functions. The dealership is very clean and everyone was nice and pleasant when he was taking a tour. Awesome service!

I purchased my Audi SQ5 from out of state at the Audi Rockville and couldn't have made a better choice. The whole team was great throughout the entire process of the sale. Peter Green was awesome at answering and communicating the details of the cars before I flew up from Charlotte, NC to see that car. Konstantine Sarakinis was very knowledgable on the car packages and took the time to really explain details of closing with me which made me feel very comfortable with process. Eric Sohn was great at taking the time to get the car ready for me and walking me through all the features of the SQ5 and how to use and set myself up correctly in it. This was great experience and would highly recommend my family and friends from Charlotte, NC to this Audi dealership.

I feel bad that it took me so long to actually write a review but one thing is for sure, I couldn?t go but so long without expressing how absolutely Amazing these guy?s over here at Rockville Audi are. I especially want to give a shoutout to my main man Peter and there was another guy, he was my finance manager I forgot his name but both of those guys need proper appreciation, I felt like these guys was not trying to make their pockets fatter at all, these people genuinely want to see you walking and smiling to a car of you?re choice at the end of the day. And they are exceptionally efficient as well.

great customer reception, attention & service with great caution amid covid times

Fantastic Job !! Bryan Webster was profesional and excellent customer interaction. Because of his people skills i will pass on my experiance. Great Job.

I just bought Audi at Rockville Audi. I am very pleased with service, knowledge and friendly environment. General manager Larry Servin established very high professIonal standards and provided full support. The salesperson Kenneth Chang was very knowledgeable, caring and tried to help me in any way. I highly recommend Kenneth and this dealership to all future buyers. Thank you guys, Sincerely, Bella Sheyner

Pleased with quality of service, but still unsure why the car needed a costly 40,000 service when it only had 18,000 miles on it(It is garaged 7 month each winter when I am in Florida.)

Love the dealership, absolute no pressure in buying a car. Entire Staff starting from Sales to Finance is very helpful and friendly.

Overall experience was exceptional. From our first meeting with Nathanial Jackson (Sales person), there was no pressure, he was direct and honest. All staff were very professional and the best car buying experience I have had (and I have bought many cars in my life).

Everyone at the dealership is knowledgeable. The entire experience from the test drive to the sale to the financing is seamless. The General Manager is available to discuss your purchase, financing , loan, options and can help narrow down your needs. He tells you right away if a car you want is available to test drive. This is the second Audi I have purchased and my salesmen Antonio DiFranco does not pressure you and is helpful to get you to the best choice.

Just had a part replaced and I wanted to give due credit for exceptional service. Great communication, fast service, and my car looked fresh off the line when it was finished being repaired. Y’all are top notch and would recommend to anyone! Thank you!

Rockville Audi took good care of my car while it was in for regular service. It was nice and clean and washed when I picked it up. I'm still not quite used to this idea of communicating by text message, but that was all right.

Antonio was a very good salesperson. He took all my concerns to Mike the sales manager who working with Antonio gave me the price I was willing to pay. Later Antonio walked me through every button, switch and level on MY allroad, the prettiest car sold that day

Friendly, responsive, and professional staff. Bryan was superb!

I received excellent service from my sales person. I went in he had what I wanted. I received an excellent and worked with a great sales team. I was so impressed I have referred him to a colleague! Who will be buying through Joe Nowlin. Thank you!!!

This is the second time we've purchased a car from this dealership. It was easy to schedule an appointment, they had a large inventory, the cars were ready to test drive when we got there, and pricing was very reasonable. Nate, our sales representative, took the time to explain the features of the car, answer questions, and made the experience pleasant. He was quick to return emails and phone calls.

Just bought a Q7 and I absolutely love it. Karl was my salesman and he was great. He took the time to go over all of the bells and whistles with me. I'm a very happy and satisfied customer.

Rockville Audi nailed it: car purchasing made fun and easy

The Service staff, Steven in particular, did a tremendous job of taking care of me. The updated showroom looks fantastic. Service is very easy, in and out. Great job preparing for and preventing COVID19 transmission by disinfecting the loaners and your car before and after service. I would highly recommend Rockville Audi.

Had a great car buying experience. Jessica was great

Larry the Gm has it figured out! Kenneth the sales associate was awesome to deal with

Took six months to get car. Process of getting us to buy additional warranties should be vastly improved. Just come out with it. Don't have us take a phony survey. It's off-putting.

I was able to handle the process almost entirely online! I drove almost 4 hours to pick up my car, and it was exactly as expected. Tristan provided remarkable service!

Joe in Service is very professional always helpful. Thanks Joe!

Got 2 flat tires during my covid-19 curbside pick up. Rockville Audi contactless pick up and drop off was great. Even cleaned my car. Thought I had only one flat, they found 2 and took care of me. What an easy and perfect transcation. Thank you Rockville Audi team

Excelente!!! Michael un genio !!! Thank

I visited from out of state (PA visiting Rockville, MD). Kenneth communicated well over email. Arranged a viewing from tricky situations (Corona virus). They were careful and very helpful. I intended to purchase a certified used S5 and I ended buy a new S5 an AMAZING deal - no pressure at all. We arrived about 5.30pm and we were the last to leave around 9.30pm! They didn't hurry us or question anything I emailed a few questions after purchasing the car and i received a text with screenshots explaining and a call explaining the images plus a promise to email me further details by the specialist. I thoroughly recommend this dealership and comparing to prices in PA this branch was about $5k cheaper on average! Recommended and I wish this was my local dealer.

A-B Friendly and helpful. They got the car in and out quickly and had a loaner car ready.

Great customer service! Eric was attentive and listened to my needs. Also, many thanks to this dealership for practicing safe measures during the covid-19 pandemic.

Very knowledgeable friendly and helpful staff. They helped me select the right car for my needs. It was a real pleasure doing business with them

They serviced my vehicle fine for 1 yr 10,000 miles however they did find the problem of noise. I tried to bring it to there attention when I heard it driving away. They were to busy to take a second look at the moment. Suggested I come back. it would have taken 2 minutes for me to point it out. The second issue they wanted to charge $300.00 to rotate tires, do an alignment and add an engine additive to reduce wear. I have only driven care 7,500 miles Brand new Q5. one year old. When I asked the question was it needed. I could not get a good answer.

I visited from out of state (PA visiting Rockville, MD). Kenneth communicated well over email. Arranged a viewing from tricky situations (Corona virus). They were careful and very helpful. I intended to purchase a certified used S5 and I ended buy a new S5 an AMAZING deal - no pressure at all. We arrived about 5.30pm and we were the last to leave around 9.30pm! They didn't hurry us or question anything I emailed a few questions after purchasing the car and i received a text with screenshots explaining and a call explaining the images plus a promise to email me further details by the specialist. I thoroughly recommend this dealership and comparing to prices in PA this branch was about $5k cheaper on average! Recommended and I wish this was my local dealer.

Excellent experience and due to salesperson Pete Green

Brian (service advisor) Greg (receptionist) and Mike (tech) always take great care of me, highly recommend!

They gave me a courtesy wash, but they didn?t wash my car

Everything was excellent Thank you for your help

Really good experience. I recommend this dealership to others who own Audi?s.

Provided all the options and listen carefully regarding my needs and offered the best option. Complete process was very transparated and help to get the best interest rates options..

Great communication, knowledge and overall experience with the sales person, Kenneth Chang and Shane Lee. I found my vehicle on the internet after hours and they were responsive the next day and I was a le to do a quick pickup--observing social distance, of course--while still feeling like I had a COMPLETELY personal experience at a BEAUTIFUL dealership! I will highly recommend and refer my friends. P.S. I ❤ my Audi Q7!!

As always , my service experience at Audi of Rockville was superb.

Did an intake modification to my 2018 S3, service was top notch. Rockville Audi came highly recommended.

Very convenient,..fast and friendly. I felt very safe with their thorough Covid-19 pandemic procedures?virtually no physical interactions and complete disinfection of the loaner car and my car. Oh, and great service!

Melody and Rob at Rockville Audi are the Best whole service team is the Best??Thank you guys you never disappoint me ?

Very good and prompt service and the staff was very professional

Bryan W and Mike O are a phenomenal team that ensure my vehicle is well maintained and safe. Bryan is always able to get me an appointment within a few days of contacting him and Mike is always ready to get me in and out. Thanks Bryan + Mike!

Bryan and all staff in service want to help people the best they can. Having visited Audi dealerships throughout south Florida and in Frederick Maryland; this is the best service. People are genuine.

We have bought our second Audi there and they have provided the best sales team and service . I believe you will not get a better deal any where else . Larry and Mike are the best and really appreciate them working with us ! FIVE STARS

I have been coming to Rockville Audi for the past two years. Although I did not purchase my car at this dealership it is the dealership closest to my home. In terms of buying I didn't purchase here because I got an excellent deal elsewhere. Therefore, I can't comment in terms of the buying process. However, in terms of getting the car serviced they are excellent. They schedule everything promptly, work with me to secure a loaner that is big enough for my family's needs, and keep me posted. There have been two instances where I had minor issues but this dealership managed to get everything taken care of. I won't go into details but I think its important to note that IF things don't go well (such is life) that this dealership won't say tough luck or make things difficult. I think the way people handle those tough issues is an example of their true dedication of how they run their business.

Very customer friendly Service was done ahead of promised time

Great place to service your car, new or old. Fast, convenient, and courteous.

Rockville Audi made the buying process a pleasure. Was able to get a great deal on my new ride. The facility and staff were very inviting. Streamlined process to finish deal and get me off in my new car. Highly recommend Mike and his team.

Outstanding customer service because of the helpful attendants and multiple ways to communicate the status of the car.

Jean Marc made the buying experience too good to believe! His attention to detail is impeccable and I felt like a friend throughout the entire process as opposed to just a customer. I will never buy a car from anyone else again! Rockville Audi also provided fantastic customer service from the immaculately clean facilities to personable associates. It truly must be the best place to work and shop

Great purchasing experience at Rockville Audi. And Antonio was the best!!

Mr. Jeon and Mr. Oh made the buying experience less stressful. They were more than accommodating in finding the car that I would purchase

First time at Rockville Audi service department since purchase. Efficient and flawless! Thank you Brian.

Great place to buy a NEW Audi. I Like the team and sales person Karl. He was very patient to listen to us What We want and specially, he did not push us to make decisions. He showed us a lot of NEW features about NEW Audi.Great Job

My first Audi purchase and Rockville Audi made it an awesome experience. Nicholas Appiah was awesome from start to finish. He made me comfortable through the whole process. Very transparent, trustworthy and most of all reliable. I was hesitant in the beginning because I needed a car asap and was not in the best position, in my opinion, to get one. But Nick and the Rockville Audi came through for me. And I’m totally grateful

Dealership recently moved across the street to a new building. Very pleasant atmosphere. I liked the ability to sit and review the particulars of each car for sale, including reviewing the Carfax. This beat going from car to car on the lot! The atmosphere was not high pressure however be prepared to spend some time. I ended up selecting the 2017 Audi A6 instead of the A4 because the A4 just did not excite me. Even though I promised myself that I would resist the "add-ons", I did succumb to purchasing the 4- year extended maintenance package at close to $900 per year. Oh well, only time will tell whether that made any sense.

Very pleased with the quality of service from Rockville Audi

Had a great experience with Joseph Nowlin purchasing our certified pre-owned 2017 A3 e-tron! Would definitely recommend Joe!

Very professional, low key and Tristen let the car speak for itself. Would go back to them for a new or certified pre-owned Audi!

Always the best experience A team of professionals

I always enjoy my experience at Rockville Audi. Everyone is always so pleasant and willing to help. It feels good to be a part of such a good family.

Ryan and Greg were great to work with. The service from the time I dropped my car till I picked it up was excellent.

Thank you Chris for a great buying experience. Look forward to being part of the Rockville Audi family.

Could not have asked for a better sales associate! Joe was professional, extremely knowledgeable, efficient, and personable. My interactions with the finance and business staff was seamless and painful!

I usually find buying a car a bit of an ordeal, but Kenneth Chang and his colleagues made it a genuinely pleasant experience. Everyone we encountered was gracious, helpful and well-informed. I felt I could trust them, and I think we got an excellent deal.

We enjoyed the experience of buying a car at Rockville Audi. Kenneth Chang was terrific in handling the sale, and everyone else we encountered -- from the receptionist to the finance manager - was cordial, well-informed and eager to be helpful.

Ill be glad when you are in your new facility since it takes a lot of time to get the cars back and forth across the street.

I had a very good purchase experience dealing with Kenneth Chang, Audi Brand Specialist. I would recommend him highly.

Quick process but a little confusing in not fully educating buyers of the details of the operation of their new vehicles.

Best ever salesperson. There was no pressure. Very courteous. Took the time to do an in service on new technology.

If you do any service here please see Ryan Hart, he has always been honest and very affective when it comes to my budget.

Tiptronic Quattro was very helpful, patient, and knowledgeable about the cars. He is outstanding!

I purchased my 2018 SQ5 at Rockville Audi. The car buying experience was wonderful with a great team and a most knowledgeable salesman, Antonio, who helped me learn about and access the available technology in this amazing SUV. I only bring my car to Rockville Audi for service where the expertise continues. Thank you to all.

Services are superb, but is too expensive. That is the only reason I give 4 instead of 5 stars.

excellent service the last 10 yrs and great buying experience buying my new Q5, Larry and Joeo are really great people

Excellent car buying experience. Knowledgeable and caring staff, that will make sure you are happy. Jess and Shane are genuinely great people... Ask for Jess if you think on buying an Audi!

Kenneth was an amazing salesman and Rockville Audi surpassed my expectations for a dealership. I emailed through USAA about an S4 and Kenneth was more than nice getting me all the information about the vehicle. I came in and test drove the vehicle while they appraised my trade and was out the door in my new to me S4 within 4 hours. AMAZING!

Great service and customer care.

I had a problem with a newly purchased used car. I brought to the dealer and was very impressed by their operation. The service rep was great as was the tech that I rode around with to recreate the issue that my car was experiencing.

I was referred through a friend to see Ron Rodriguez at Audi, Rockville. I am always highly sceptical when purchasing a new vehicle. I need to say that this was the easiest and most pleasurable experience I have ever had,from the time I spoke with Ron on the phone until I drove away in my brand new car. The service was like no other and I felt that Ron went above and beyond to make sure I got my payments where I needed....and in the car I wanted. Danny the manager came over and congratulated me on my new purchase. I am loving the vehicle..it drives like a dream. Anyone looking for a new car this is definitely the place to go..Ask for Ron...he is stellar. Thank you for everything! My family and I will be back for our next vehicle. Kudos Audi for giving such amazing service!

I was referred through a friend to see Ron Rodriguez at Audi, Rockville. I am always highly sceptical when purchasing a new vehicle. I need to say that this was the easiest and most pleasurable experience I have ever had from the time I spoke with Ron on the phone until I drove away in my brand car. The service was like no other and I felt that Ron went above and beyond to make sure I got my payments where I needed....and in the car I wanted. Danny the manager came over and congratulated me on my new purchase. I am loving the vehicle..it drives like a dream. Anyone looking for a new car this is definitely the place to go..Ask for Ron...he is stellar. Thank you for everything! My family and I will be back for our next vehicle.

Jessie was courteous, professional, knowledgeable and more than willing to help.

Ryan and Erin and wonderful and reliable! I drive further to have my Audi serviced here and trust they will go the extra mile for me.

Great service! The team at the Rockville location strives in every department. I want to thank the sales, finance, and service departments for their patience and guidance through this purchase. Thank you to Pete, Kosta, Max and Brian! Your work and service is appreciated!

Highly recommend Rockville Audi for both sales and service. They are professional, great to work with and Audi is simply the best.

Professional and polite, they provided the service in a convenient timeframe for me.

I recommend that if you have an Audi, you will be satisfied with professionalism of the staff at ROCKVILLE Audi. The customer service in the sales and service departments are top notch. Also, you will very comfortable waiting in the lobby area of both departments. Brian Webster is one of the service representatives. He is the ONLY representative I have dealt with since have been taking my Audi 6 to them in the last 5 years. Kiddo to Brian!!!

My experience at Rockville Audi was superb from start to finish. They excel in Customer Service. Working with their sales team, specifically Ron Rodriquez was a seamless and exceptional experience as he transitioned me from my Q3 lease into my new car. Thank you for all your help! I love my new Q5.

This was maybe the best car buying experience I've had thus far. Antonio DiFranco was pleasant, knowledgeable, forthright, and made all the difference in what is typically a quite daunting effort. I would highly recommend Rockville Audi, and especially Antonio.

Nice place, people go out of their way to help and make sure your Audi is take care of but it does come at a cost.

Ryan did a great job for me for a recall!

Great experience with the techs from start to finish. They gave me a ride home from. The dealership.

Best sales and service experience ever! Everyone was very helpful and knowledgeable.

I was out of town and had to deal with a semi-major problem with my car; Brian in service did an outstanding job in linking up with me and the insurance to handle the problem.

I think it was a pleasant experience, our sales associate was pleasant and easy to work with. He was not pushy and up front. However, we were unsatisfied about the "other dealer installed items" we were required to pay for. We purchased a used vehicle almost 10 years old. We were still required to pay $299 for Kahu. This is a service We will never use. This may be a benefit to people who have high end vehicle, brand new vehicle or even to the dealership, however my family and I believe its unreasonable to force buyers to foot this expense. Further more when you read contract/disclaimer of Kahu it is very disturbing and intrusive. Frankly it is an invasion of privacy. I will say while my buying experience was pleasant, this one thing would keep me from purchasing from a Rockville-Audi or any dealer that has this requirement. I will be on the look out for it going forward.

Tristan Arey made my car buying experience as enjoyable as car buying will allow. We communicated before I arrived on site from Baltimore. Tristan was very responsive to all of my prep questions, and when I arrived, he had everything prepared. Not only did he get me through the process quickly, he followed me to another dealer to drop my leased vehicle and returned me to Rockville Audi to pick up my new car. Excellent customer service which ensures that I will refer him to others and I will return to him if ever possible. thanks, Tristan and Rockville Audi!

We had an awesome car buying experience, and service is always great. Erin the service manager is amazing, always takes great care of us!

Efficient service, fair prices, no unnecessary upselling of services. Facilities undergoing renovation at the time.

Got into another car, was tricky finding exactly what we wanted to lease. Options were provided swiftly. Ended up having Rockville Audi source the exact spec from another out of state dealer. Took them less than 24 hours to deliver it to us. Larry and Elliott did a phenomenal job considering that they are completely under construction at the moment. Both called after to check in. We had a concern about a door, Called Larry who was in a meeting, he even offered to pick it up. Turned out to be a simple adjustment. Great people. A true testament to great service.

Excellent customer service!!!

Got an amazing deal with my spanking new A6. The whole sale process was top notch. Greeted warmly by Antonio upon entry into the dealership (maybe he sensed that I am Audi guy) :-) . Antonio made the whole process very pleasant and seamless. Enjoyed the free shuttle from the house and to the dealership. Ronald and Hakeem were a joy to chat with.

Went there to service my audi s8,very pleased with staff,Joe was very friendly and helpful,in top of what i asked to do,they took care of my recall that i did not even know about,Max the manager was also very professional and down to earth,thanks guys again and i will definitely see you soon...

I had a great experience at Rockville Audi these past few days. Everyone from Larry Sevrin, the GM, to the Sales Manager, Dany Aly, the salesman, Jason Eden, and finally Serghai Calmic, the Finance Manager, were a pleasure to work with. Thanks, Rockville Audi!

I love that my car was clean when I picked it up. Customer service was great. Everyone was so nice and helpful. They also made sure I had a loaner car.

Absolutely! And the Best Service Advisor is Joel Mugisha. Knowledgeable, professional, and always personable - and servicing of my vehicle was completed correctly and within the time quoted. And topped it off with a nice wash & vacuum. Thanks again Rockville Audi and Joel Mugisha. Still loving my beautiful Monsoon Gray baby. ⭐️5 stars

I scheduled an appointment for service and I was in and out of the shop in 15 minutes with a loaner. Loved the personal touch and how they took care of my A6 with the complimentary car wash. Very pleasant service experience. Thank you Rockville Audi!

Recently purchased a vehicle from here and the customer service was outstanding. Everyone was warm and welcoming. One of the best vehicle purchasing experiences ever.

Great job once again Always come through last minute to make sure the car is done correctly

Prompt courteous service..

Tae Yeon at Rockville Audi was patient and helpful. He directed me to the best options and followed up with help that was always friendly and useful. I got a great CPO A4 at Rockville Audi and I’m very happy I went there.

Best experience ever buying a car. Everyone was great and nobody was pushy. They provided lots of information, options and overall excellent customer service.

I absolutely love my new white Q3. Tae was so patient with me during the entire car buying process. I visited back in July and test drove a vehicle and could not make up my mind between Audi and BMW. Tae was very patient with me, and I could not believe that he remembered me when I came back in November to purchase. He even has called to check up on me since I purchased my vehicle. 5 Star Dealership, very clean and love the music always!

Friendly staff. Didn’t feel pressured.

Good people and great service

Highly recommend Audi Rockville. Salesman, Jason Eden, knowledgable,courteous, no pushy sales pitch. He answered all my questions thoroughly. I was never pressured and felt very ease in a process that's normally anxiety provoking. Needless, to say love my Q7 and all Audi has to offer. Run to Rockville Audi, you wont be disappointed!

I highly recommend the dealership in particular Kenneth Chang - knowledgeable, easy to deal with, definitely deserving of the highest representative's rating. Actually planning on visiting him next month to see about a new Q5.

Great work and prices. Fast and courteous service.

Service and professionalism is top rate

Rockville Audi was hands down the best car buying experience i have encountered. Jonathan was my sales professional and he delivered an experience that made my decision to buy an Audi and easy one. I have an Audi dealership with in 4 miles of my home, but chose to with rockville strictly because of Jonathan. Great experience and highly recommend them for anyone in the market for a Audi!