As always , my service experience at Audi of Rockville was superb.

Did an intake modification to my 2018 S3, service was top notch. Bryan and Mike at Rockville Audi came highly recommended.

Did an intake modification to my 2018 S3, service was top notch. Rockville Audi came highly recommended.

Very convenient,..fast and friendly. I felt very safe with their thorough Covid-19 pandemic procedures?virtually no physical interactions and complete disinfection of the loaner car and my car. Oh, and great service!

Melody and Rob at Rockville Audi are the Best whole service team is the Best??Thank you guys you never disappoint me ?

Very good and prompt service and the staff was very professional

Bryan W and Mike O are a phenomenal team that ensure my vehicle is well maintained and safe. Bryan is always able to get me an appointment within a few days of contacting him and Mike is always ready to get me in and out. Thanks Bryan + Mike!

Bryan and all staff in service want to help people the best they can. Having visited Audi dealerships throughout south Florida and in Frederick Maryland; this is the best service. People are genuine.

When people describe experiences, I never thought it could be describing a "car buying experience." I wasn't looking forward to this, but I wanted to buy a car for my dad. However, I didn't know where to start. I was at the beginning stages. I just knew that I had a few specific things I was looking for. This is when I happened to walk into Rockville Audi and meet Pete Green. Pete was different than any salesman I've ever encountered. I work in sales for a living (not selling cars), but the way he listened to exactly what I was looking for and NOT making any assumptions is what made it special. It was his listening skills combined with the questions that he asked that made me want to buy the car the NEXT day. Audi has a great brand and speaks for itself. However, as much as Audi can sell itself, a bigger asset is Pete Green. I plan to refer multiple friends/family to him if they are looking for a new car. He made it simple and easy.

Jessica was great! Very knowledgeable and helpful.

We have bought our second Audi there and they have provided the best sales team and service . I believe you will not get a better deal any where else . Larry and Mike are the best and really appreciate them working with us ! FIVE STARS

Truly rocking experience. Accompanied my sis, she had set an appointment online, and when we arrived we were greeted by front desk as if they already knew who we were, like it was my fam. It's amazing how much of a difference that greeting makes, but from that moment on it really set the tone for a memorable car buying experience. Antonio DiFranco took such great care of us - between test driving the car and answering all my sister's questions, there was such a homie feel and absolutely no pressure. If you're looking to buy a car at Rockville Audi, Antonio is your man! They care about transparency here and it resonates throughout the dealership. To wrap up, we were met by Kostas Sarakinis - friendly fun manager who only offered warranties that would make sense for my sister. He even went out of his way to call his buddy for advice who works at Mercedes (sis bought a Mercedes at Audi, and I do own an S5 so I still love Audi!). He felt like a bro, made us laugh, and was such a treat to close out our visit. Best experience tbh, as I wouldn't feel so inclined to leave a deserved review. Not to mention, this location is 7 weeks young, clean and sanitary, organized, and simply, positive vibes all around. Loved all the snacks, especially the freezer full of ice cream sandwiches! Rockville Audi sets the bar high!

Great Customer Service at Parts Department , Thanks Wilson !!!!

I have been coming to Rockville Audi for the past two years. Although I did not purchase my car at this dealership it is the dealership closest to my home. In terms of buying I didn't purchase here because I got an excellent deal elsewhere. Therefore, I can't comment in terms of the buying process. However, in terms of getting the car serviced they are excellent. They schedule everything promptly, work with me to secure a loaner that is big enough for my family's needs, and keep me posted. There have been two instances where I had minor issues but this dealership managed to get everything taken care of. I won't go into details but I think its important to note that IF things don't go well (such is life) that this dealership won't say tough luck or make things difficult. I think the way people handle those tough issues is an example of their true dedication of how they run their business.

The best

Very customer friendly Service was done ahead of promised time

The team was very helpful! Thanks Melodie!

Kosta Sarakinis business manager was amazing. He added an Audi water bottle and a scarf to seal the deal. He treated us like we were family. He is also nice to look at.

Great place to service your car, new or old. Fast, convenient, and courteous.

Rockville Audi made the buying process a pleasure. Was able to get a great deal on my new ride. The facility and staff were very inviting. Streamlined process to finish deal and get me off in my new car. Highly recommend Mike and his team.

Tristan was literally the best! I had been searching for a truck for weeks and dealt with so many salesmen that tried to push me around. Tristan was honest and frank which was super refreshing. I felt like I really won making a deal with Tristan and I’ll be sending any friends looking for a car your way!

Outstanding customer service because of the helpful attendants and multiple ways to communicate the status of the car.

Jean Marc made the car buying process too easy to believe! He treated me like a friend as opposed to a customer and made sure to cover every detail. He was supportive throughout and encouraged me to patiently find not just a car but the perfect one to fit my needs. I would never shop anywhere but Rockville Audi again for a vehicle. From the service departments thorough inspection, to the finance manager supporting and advising me at the end, it was the best car buying experience imaginable.

Jean Marc made the buying experience too good to believe! His attention to detail is impeccable and I felt like a friend throughout the entire process as opposed to just a customer. I will never buy a car from anyone else again! Rockville Audi also provided fantastic customer service from the immaculately clean facilities to personable associates. It truly must be the best place to work and shop

the sale man antonio excellent very patient to customer

As the dealership is very new it's quite impressive. The service area is very open, with plenty of help, places to sit and a generous offering of free snacks and drinks. The information I obtained online helped me be prepared for my discussion with the sales person, Jessica (super friendly, accommodating and helpful). She spent as much time as I need looking at numbers, scenarios and options to either purchase my lease or purchase a certified preowned vehicle. I decided to purchase a certified preowned and the conversations with the finance team were not aggressive but again informative. Buying a car can be stressful, but this experience though took me a good bit of time I walked away feeling valued and that I got a fair deal for my purchase. I would recommend this dealership.

Great purchasing experience at Rockville Audi. And Antonio was the best!!

Antonio was very helpful and knowledgable. He displayed great customer service. I would definitely come back.

Ive been a valued customer for over a decade and for the 1st time in a while i had to get my car serviced. Boy was i surprised to see the NEW REVAMPED DEALERSHIP and SERVICE CENTER. Well done to the executive leadership at Audi od Rockville. Special shout out to Joe in service. His attention to detail and his very simple explanations to things that can become complicated made the whole experience spot on.. Keep up the good work

I just recently purchased a 2019 Audi RS5from Rockville Audi. This is my third Audi and by far the best purchase experience to date. Oh, did I fail to mention this was a remote purchase from California. Michael Zheng was so helpful throughout the entire purchase process. Michael was my point of contact with the shipping company and stayed in contact until the car was received. Oh they also assisted with the registration process, which in California is a challenge to say the least. Thank you to the entire Rockville Audi team for making this such an easy and enjoyable purchase. You will be my first call I make for the next Audi. I highly recommend this dealership to anyone, anywhere looking for their next Audi.

I recently bought a used car from this dealership. The car was priced pretty aggressively, so i checked it out immediately to see if there was some other underlying issue that wasn't mentioned. The car checked out and i closed on the deal. Peter Green was very helpful to have everything in order when i arrived a couple days later to purchase the vehicle. He mentioned a few things that would expedite the closing process since this can take HOURS if you don't come prepared. I came with my own pre-approved loan and was in-and-out in about 2 hours. The usual negotiations happened with the back-office finance guy, but that should be nothing new if you're buying a car from a dealer. Some usual pressure there, but not as much as i've received from other dealers in the metro area. I had one hiccup with registration as the ODO reading was incorrect. Once observed i reached out to Peter and he was able to work with the dealer and the admin people there to correct it in a couple days. Overall a pretty good experience and i wouldn't hesitate to purchase another new or used car from this dealer.

This was a new experience for me in purchasing/leasing a car. Carl Pugh was excellent in his knowledge of the Q5 . He did not apply any sales pressure in the process of my decision making. I felt well supported and valued as a new customer.

Exceptional customer service from start to finish.

From the time we came in Jessica Boac was great. She made the purchase of the car a very pleasant experience. Neil Xing in finance was also very helpful. Thank you.

My experience at Rockville Audi was exceptional. Chris K. came in on his day off, organized the information and forms quickly, clearly explained everything and close on my car of choice in a short period of time. This is my second time buying from Rockville and all of my information from 2018 pulled forward, the automation of forms was great, and the financing experience with Neil was also super. Love the new showroom.

Joe rocks. Answered our questions. Hope he is w us the entire least. Made the process smooth. Kudos ROCKVILLE audi

Ran into a few issues that were professionally handled by the salesman and General Manager. They really appreciate your business.

Our sales advisor, Ron, was extremely diligent. He provided all the necessary info to make an educated decision and gave us plenty of space in the process. Highly recommend.

Jason and Mike are an all star team. They made it easy to buy, giving me all the information I needed. They waited until I was ready and even had the car delivered to me. Great Experience!

Amazing, professional, and friendly are the words that come to mind when i think of AUDI of Rockville. Nick was very knowledgeable and informative throught out this whole buying process. Thank you, Nick! I would %110 recommend this dealership and Nick if you're looking to buy or lease an AUDI.

Mr. Jeon and Mr. Oh made the buying experience less stressful. They were more than accommodating in finding the car that I would purchase

My experience was about what I expected. Service reps were courteous and helpful. The FREE wash was terrible. I had just washed my car the day prior and accepted the free wash since it was raining. They first washed my car and left it streaky and dirty. When they took it back for a treasure they scratched my trunk hatch.

The service department was very helpful !

My service adviser, Bryan is extremely professional, supportive and knowledgeable. I always get the help and support that I need for all my car care needs at Rockville Audi with the strong professionalism and experience that I need to get my job done the first time every time I visit with Bryan. Thank you so much for doing such a great job! Kindly yours, Jose

I was treated with utmost respect at ROCKVILLE Audi. Joao and Costas were exemplary professionals, they put me at ease and I felt that they cared about addressing my needs. I highly recommend this dealership.

Purchased pre-owned vehicle and had a very positive sales experience. Karl Pugh is an excellent representative.

This is the second Audi that I've bought from Audi Rockville. Both experiences were excellent. Still learning the new car but believe I will enjoy it as much as my last. Service department is also great to work with.

Excellent service at this dealership. Elliot was really helpful about finding our next car, he provided unbiased and useful information for us to make a good decision. This is the best experience at a dealership that I've ever had.

I had a flat tire. I was taken care of very well, and promptly.

First time at Rockville Audi service department since purchase. Efficient and flawless! Thank you Brian.

Chris was fantastic to work with. Thanks very much!

Rockville Audi experience was excellent! Tristan was above and beyond helping me decide what was best for me! Excellent team and customer service. Thank you very much!

It was not until I went to another horrible Audi when I began appreciate the excellent service of this dealership! Service quality match the brand! Truly a great experience! Very helpful people and efficient service! If you want to buy a luxury car, buy it at a place that truly embrace the brand value!

My sales rep was awesome! Thank you Nick! Love my Q7!

Purchasing my first Audi couldn’t have been smoother and non-stressful thanks to Pete Green and the Rockville Audi team! Pete was extremely professional, knowledgeable, and passionate about the Audi brand. I was able to confidently and comfortably find the right Audi for me thanks to Pete!

Welcoming and friendly staff. I’m new to the whole Audi experience, and I had questions that could come across as basic or annoying . From beginning to end, I was walked on what makes Audi cars so different. I can’t believe I didn’t have one before. Definitely a place I can trust with my current and future Audis

Wonderful experience here. They were willing to take care of a few minor things I asked before taking it off the lot. Only drawback is they didn't fill up the tank when I pulled it off the lot. When you're making a big purchase, you'd want a full tank to start it off! That's a minor oversight. Otherwise, the whole experience was fantastic. They were patient even when it was late. We stayed til almost 10p, long after it closed. The space is beautiful to put up with long waits---coffee, cold drinks, even free ice cream and big TVs. It's luxurious and you know you are getting a top notch service. I also liked that it's a diverse workplace.

Great experience. Everyone was professional and helpful...from the gentleman that received my car at the drop off bay to the receptionist to Melody.

Pete was awesome, overall the most caring, honest, straight forward sales rep I’ve ever dealt with. He made the car buying experience much more enjoyable. He was up front about everything and answered every question I had. If you are considering buying an Audi go see Pete!!!!!

Honestly it was a whirlwind but the staff to great care even though I wasn’t purchasing an Audi. I ended purchasing a used car but they still treated me with respect to time, and the amount of driving I had to do to get the deal done.

Very professional and friendly from the moment I walked in. They understood my needs and made it happen! In particularly my sales consultant, Jessica, was a pleasure and fun to work with! Would certianly do business with Rockville Audi again.

Great place to buy a NEW Audi. I Like the team and sales person Karl. He was very patient to listen to us What We want and specially, he did not push us to make decisions. He showed us a lot of NEW features about NEW Audi.Great Job

Service team went beyond the call of duty to make sure I was satisfied.

My first Audi purchase and Rockville Audi made it an awesome experience. Nicholas Appiah was awesome from start to finish. He made me comfortable through the whole process. Very transparent, trustworthy and most of all reliable. I was hesitant in the beginning because I needed a car asap and was not in the best position, in my opinion, to get one. But Nick and the Rockville Audi came through for me. And I’m totally grateful

My entire car buying experience with Rockville Audi has been amazing. Setting up an appointment was super easy through TruCar. A representative reached out to me within an hour to schedule. When I showed up, I was met with professionalism. Joseph Nowlin and Janelle patiently walked me through the entire process, from test drive to loan negotiation. The entire process took 4 hours, and that was on a busier than normal day. I highly recommend this Audi dealership, they know their cars and their customers.

Absolutely amazing experience!! After deciding to purchase a used vehicle for the first time and weighing our options we found the best fit at Rockville Audi. Pete Green was our sales man and he was outstanding!!!! He was extremely helpful and patient was my family, he answered all of our questions and did not hesitate to clarify any confusion we might’ve had. He was very attentive and went over ever everything we needed to know about purchasing a used vehicle with us. He made the process simple and easy for us and we can’t thank him enough. Will definitely be reaching out when purchasing another vehicle!! Thank you so much for providing us with an amazing experience!!

Upscale place that reminds you that a life of affluence does exist. Could it see the car I showed up to see, but it was nice to be among people who has the taste and the pockets deep enough to enjoy the nicest things in life. Someone called the following day to follow up on my visit which was even nicer of them.

I purchased my first vehicle from a dealer at this location. After previously dealing with multiple dealers who were not up front about costs and fees I came across a vehicle at Rockville Audi. After inquiring about the vehicle I was interested in I was connected with Kenneth and was very upfront and honest about pricing, numbers, and condition of the vehicle. I decided to purchase the vehicle after test drive, I dealt with Neal in the finance dept. and he explained everything in a thorough, understandable manner. Notes about the facility of the dealer itself: very easy to find off of 355, CLEAN, has a waiting area for customers looking to purchase a vehicle and waiting on the service department. This waiting area has multiple high top tables/chairs that have spots to charge phones, computers, and tablets. They also have snacks, drinks, and coffee machines. When you sit down with a sales rep you don't sit at a desk. You sit with your rep in front of a 32" tv in a living room type setup with coffee table and chairs. I will recommend this dealership to anybody in search of a vehicle as well as purchase my future vehicles from this dealership.

Dealership recently moved across the street to a new building. Very pleasant atmosphere. I liked the ability to sit and review the particulars of each car for sale, including reviewing the Carfax. This beat going from car to car on the lot! The atmosphere was not high pressure however be prepared to spend some time. I ended up selecting the 2017 Audi A6 instead of the A4 because the A4 just did not excite me. Even though I promised myself that I would resist the "add-ons", I did succumb to purchasing the 4- year extended maintenance package at close to $900 per year. Oh well, only time will tell whether that made any sense.

First, beautiful new facility. First class. Service was performed on a timely basis. Service team very responsive. All services explained and additional services recommended without being too pushy. Got the new eTron as a loaner! Very cool. Car delivered, freshly washed in the new delivery area. Very professional all the way around. Well done, Audi Rockville.

Professional and efficient. The communication with Kenneth was easy and and he was very responsive. I felt comfortable with their advice and information through every step. They made the car buying process a breeze. Thank you!

Very professional, courteous and knowledgeable staff. Even after the sale the salespeople are attentive to issues and quick to address concerns. Many thanks to Kenneth Chang.

Very pleased with the quality of service from Rockville Audi

I had a really good experience with Rockville Audi, I was appreciative that they had a plethora of options to my liking. I utilized a car concierge and he was AMAZING his name is Eric Davis and he made the transition very easy and smooth.

Fast paced dealership with a family feel environment. Highly reccomend! Ask for Tristan Arey in sales or Erin in service for an extraordinary experience!

The sales and Service team here are amazing! I just got a new 2020 Q3 and the process couldn't have been easier. Everyone is laid back and professional - no pressure. They get you what you want without hesitation and go above and beyond to make you feel special! Love Rockville Audi and would recommend to everyone.

Had a great experience with Joseph Nowlin purchasing our certified pre-owned 2017 A3 e-tron! Would definitely recommend Joe!

Exceptionally friendly, knowledgeable team. One of the easiest car purchase experiences. Tae Yeon was the best!!!

Great service my sales person really worked things out for me!!!

Customer service is great. The salesmen and women are not pushy or overbearing. There is a great lounge with WiFi and there are sitting areas amongst the showroom models where the customer can see the Carfax reports and car specs on large, easy to see monitors. If you are in the market for a new or used Audi, Rockville is the destination for you.

Wonderful dealership, went to go look at a Lexus LX pre owned SUV, gorgeous showroom for all the Audi lovers of the german brand. Great sales team very professional.

Fair price on trade-in and used vehicle loaded with extras. Fast a professional service in closing the deal. Possibly the easiest vehicle purchase we’ve made.

Very professional, low key and Tristen let the car speak for itself. Would go back to them for a new or certified pre-owned Audi!

The sales team and staff were extremely knowledgeable and accommodating to all of our needs.

Highly recommend, I purchased a Q7, there was no haggling, amazing experience. I got a price through email and the price I paid was exactly what I was quoted. I dealt with Shane and Elliot and they were great sales people. No unnecessary pressure, I was in and out in about 90 minutes.

Service all Audi's here since 2012. While no service department is flawless, their mechanics are always on point and the advisors patiently discuss all options. Max (service manager) .... Absolutely great and takes customer service to another level. I drive past other Audi dealers to get my vehicles serviced here.

Always the best experience A team of professionals

My sales executive Elliot was very professional and made sure I got the best deal on my Q7

I had an exceptional experience buying a car at Rockville Audi. I don't have a lot of car buying experience and Joe was extremely knowledgeable, helpful, and supportive through the whole process. Joe has also been available for questions I have had about features since purchasing my car. I love my new car and will certainly recommend Rockville Audi to friends and family.

I bought a pre-owned Honda at an exception price. Overall Audi Rockville is professional, clean and friendly. Top notch! My vehicle was detailed of they even replaced my battery. The only room for improvement is that the automatic transmission fluid needed changing, the coolant was low, and air/cabin filters were dirty. I did those myself, no problem. Just a little more follow through and it would be 5 star experience (I also consider I bought a Honda at an Audi dealership so maybe they didn't have the parts). Overall, great place and I wouldn't hesitate to do business with them again.

I always enjoy my experience at Rockville Audi. Everyone is always so pleasant and willing to help. It feels good to be a part of such a good family.

Best car buying experience ever! Peter Green is the best sales rep I've ever worked with at a car dealership. He was knowledgeable, patient, answered my questions, and provided advice and pros/cons of each option. Extremely happy with my purchase!

Pete Green was outstanding. There was no pressure during this buying experience. He was also very informative about the vehicle that I purchased and he left no unanswered questions. Thank you for a great experience.

We specifically came to Rockville for Ron Rodriguez, after he sold us another Audi at Arlington. He has always been great, so we our purchased our SQ5 from him as well. After having some other experiences with the other northern VA Audi dealer, we will always take our Audi business & refer anyone we know to Ron/Rockville as well.

Very knowledgeable sales staff

I must say that I have never ever been this satisfied with customer service at a dealership. I just went to take a look at a car I was interested in but due to the great hospitality and help I actually walked out of the dealership with the car. JOSEPH and ANIL did a tremendous job. They helped me in every possible way and they made sure I didn’t walk out of their door with a sad face. Words can’t describe how welcomed they made me feel and how helpful they both were in every single step. I would definitely recommend people to go to this dealership and specifically ask for these two genius gentlemen. I’m sure anyone will be as happy and satisfied as me.

Ryan and Greg were great to work with. The service from the time I dropped my car till I picked it up was excellent.

Got right to the point to streamline the process. Very reasonable pricing and trade value.

Very professional, organized and efficient. Very happy with my service there!

Thank you Chris for a great buying experience. Look forward to being part of the Rockville Audi family.

Could not have asked for a better sales associate! Joe was professional, extremely knowledgeable, efficient, and personable. My interactions with the finance and business staff was seamless and painful!

Pete was an amazing sales guy and his customer service after the purchase is terrific. They offer first class service at Rockville Audi and I highly recommend them. I’ve never said that about a car place before and they blow my last dealer away (which was also a high end dealership in the Pike). Thanks Pete!

I came for a second required oil change and the team took me a day early due to my conflict in schedule. I received a loaner and the work was done again to meet my schedule. The car was washed but the magnet on the side of my car fell off. Greg went searching for the magnet which was found face down....not an easy task to find! Hooray, I have my magnet and Greg had a smile on his face! Thank you for the service and for all to take such pride in their work. Lynn

Our sales associate, Chris, was great! He was both helpful and patient in working with us through the buying process. Our finance manager, Neil, was awesome! He was personable, engaging and informative. Confirming further that we had purchased the RIGHT car from the RIGHT dealership! I love my car and I'm certain I will be satisfied with it for years to come!

Ryan Hart was excellent, he kept me posted at all times regarding the status of my vehicle. will definitely recommend Audi Rockville and Ryan Hart to all my Audi friends.

I usually find buying a car a bit of an ordeal, but Kenneth Chang and his colleagues made it a genuinely pleasant experience. Everyone we encountered was gracious, helpful and well-informed. I felt I could trust them, and I think we got an excellent deal.

We enjoyed the experience of buying a car at Rockville Audi. Kenneth Chang was terrific in handling the sale, and everyone else we encountered -- from the receptionist to the finance manager - was cordial, well-informed and eager to be helpful.

Ill be glad when you are in your new facility since it takes a lot of time to get the cars back and forth across the street.

First, I lost my keys and went to the Rockville Audi. I was very impressed with the customer care service. Second,, I received follow-up contact that led me to today’s purchase. Peter and the team were very straightforward and diligent to get me the best package of maintenance, security, and protection for my car within my budget. VERY happy with the result and appreciate the time peter took to answer all my questions.

Very efficient for service department to have a chatline and walk-in; was able to schedule an appt. online same day 11/27/19 of contact to fix an erratic driver’s side power window. Prefer to wait though a loaner was offered. Staff were accommodating. Thank you!

Great service. Tricky negotiations with insurance company after a break in. My advisor Ryan Hart did an excellent job navigating multiple players and getting the job done.

The CPO car was just as advertised or better, clean as a whistle. My sales man Antonio was a pleasure to work with and made everything very easy. We were in and out, including test drive and paperwork, in under four hours. These people are pros.

I deal with Antonio DiFante. He had been super helpful and informative from the get go. I really wish all of the car salesman can be like him.

Ryan was very helpful in getting my recall fix done. Also, there was another representative who helped me in the end (sorry I don’t remember the name). The staff here is very friendly and knowledgeable. Great job everyone!

I got excellent service from Ryan Hart. Will recommend others to Rockville Audi.

Rockville Audi is amazing!!! The service I received is unbelievable. This service department goes above and beyond to make sure their customers are well taken care of. I cannot thank Erin Sanders enough for always taking the extra time to answer any additional questions I had and providing top notch service. She is always smiling and she is very knowledgeable. I also want to thank Max Aaron, Joe McDaniel, Greg & Bryan Webster for the excellent service they provided to me. I would highly recommend this dealership and service department. Thank you Rockville Audi for making my experience so wonderful!

I had a very good purchase experience dealing with Kenneth Chang, Audi Brand Specialist. I would recommend him highly.

Great experience with Ron Rodriguez. So helpful going over the infotainment system the day we picked up the car.

Quick process but a little confusing in not fully educating buyers of the details of the operation of their new vehicles.

Best ever salesperson. There was no pressure. Very courteous. Took the time to do an in service on new technology.

Overall good experience with Antonio and Sales manager. Not heavy handed. Willing to negotiate fairly. Would go again

Joe was very friendly and explained everything. Loaner car that I requested was ready when I arrived, pick up was smooth when I came back.

Service staff are great. They listen. They recommend the right level of service as appropriate to the type, model, age and mileage of the car. They call to inform you of what they find wrong and an estimated cost to repair. If the repair isn't successful they are very good to get your auto back in to to fix it. I very rarely find this to be the case.

We were looking at the Audi, BMW and the Mercedes and there was no strong preference for either or. Our objective was to get a car from a dealership in our community (Potomac / Rockville / Bethesda area). The Euro Motors / Mercedes folks were nice and tried. The sales people at BMW Rockville were too busy and didn't care much. Audi Rockville and Kenneth C. continued to engage with me professionally and provided information that I needed while giving me space to think things through. When he felt I was close to making up my mind he and Audi really worked with me to get the deal I would be comfortable with. It didn't end there though. The finance folks were pretty transparent and tried to work with me while I was choosing or declining options (Kosta was quite entertaining). To summarize, I had a great professional experience purchasing a car and I would do business with Rockville Audi again. And btw the Q5 is not bad either.

I was very comfortable at Rockville Audi. As nervous as I was my salesman Sean Nazemian help me feel extremely happy with my purchase as well as did everything he could to put me in my SUV. I am sooo happy to be able to come in for what I wanted and leave with it. Thank you so much! Very satisfied customer. Very friendly environment.

If you do any service here please see Ryan Hart, he has always been honest and very affective when it comes to my budget.

Quick and easy with no hassle.

Excellent and very prompt service!

Tiptronic Quattro was very helpful, patient, and knowledgeable about the cars. He is outstanding!

Great, painless experience. Would highly recommend working with Tae Yeon.

I was very pleased with my experience. Pete took the time to understand what my needs were and he addressed my concerns.

I’ve been to a few Audi’s in the Dmv, and this was a cool one. They had a huge freezer of unlimited ice cream sandwiches and a cappuccino/espresso machine. Perdita was such a delight, so knowledgeable she was fast and sweet. She helped so much and made sure I was out there in no time. I really enjoyed Perdita helping me. I will definitely be back

I had a great experience at Rockville Audi. Ron was extremely helpful making sure I knew what I was driving 2 1/2 hours to come purchase. I can’t say enough about the friendly staff and how they handled everything! I wouldn’t hesitate driving 2 1/2 hours to buy a vehicle from them again.

I purchased my 2018 SQ5 at Rockville Audi. The car buying experience was wonderful with a great team and a most knowledgeable salesman, Antonio, who helped me learn about and access the available technology in this amazing SUV. I only bring my car to Rockville Audi for service where the expertise continues. Thank you to all.

The entire service, I received, starting with walking into the Dealership was excellent. Nate was my Salesman, he is very knowledgeable and very attentive. Nick assisted me with the financing of my Audi and I left with no buyers remorse

Always high quality service. Most helpful.

They are all so professionals and kind! always getting the best service, I would really recommend them

So glad to have found Rockville Audi as my new service location for my Audi S3. Best experience I've had since owning this car. Thank you Joe McDaniel for the prompt service and explanations to get my S3 back on the road as quickly as possible. You've got all of my audi business going forward.

Top notch service, and Elliot is the man!

Hands down the best dealership in the DMV! The only dealership with an impeccable full service staff that will go to bat for you every step of the way. I have purchased 3 cars from Rockville Audi and need to give a huge thank you to Larry Sevrin, Mike Zheng and Rick Baker for making this girl’s dream come true and getting me in the RS5 Sportback. A big thank you also to my sales man, Nick Appiah for always taking care of me. I highly recommend Rockville Audi without reservation.

Outstanding service with a smile. Our appointment was met timely by a courteous and professional staff. Joe's efforts in putting us in our desired vehicle were beyond reproach. Top notch!

Had a good time there the salesman are willing to work with you

Awesome price. Friendly welcoming. Specially Elliott Kwon was very knowledgeable and helpful. Very comfortable speaking with him since he is very fluent Korean and English. Great experience. I will definitely go back to purchase car again.

I have just recently purchased an Audi Q5 from the Rockville Dealership. From the sales side to the financing management my experience was excellent. Peter Green was extremely professional, attentive and had everything ready for me upon my arrival- Great communication skills! The entire process was quick and well organized . I would highly recommend this particular branch. Will work with them in the future.

Services are superb, but is too expensive. That is the only reason I give 4 instead of 5 stars.

Great folks here. Highly recommend checking them out!

I got a new A8. Best prices in the area.

excellent service the last 10 yrs and great buying experience buying my new Q5, Larry and Joeo are really great people

Professional and thorough is what I can truly say about Rockville Audi! Make sure you see Joe Nowlin if you’re in the market for an Audi! He was able to get me a great deal + bring in the car from another state within a 2-day window. Clear with vehicle features, not in your face while dealing with you throughout the buying process, no badgering calls, no hidden fees, laid back, and straightforward salesman!

First time coming here, came in for a recall. Service was done quick and the people were nice. My experience was great.

Kenneth was an amazing salesman and Rockville Audi surpassed my expectations for a dealership. I emailed through USAA about an S4 and Kenneth was more than nice getting me all the information about the vehicle. I came in and test drove the vehicle while they appraised my trade and was out the door in my new to me S4 within 4 hours. AMAZING!

Just purchased a new Audi (2019 A6) from Rockville Audi. Their prices are extremely competitive and no other dealer could come close (even though they tried to match after the fact). Jessica is a very knowledgeable, responsive, and helpful sales person and not too pushy. Had a great experience and would highly recommend checking them out if you are in the market for an Audi.

I have bought 6 cars at this dealership, and by far the recent experience was the quickest and most efficient. I credit Jessica for her humor and help, and for her attention to me and the details of buying the car. I think the prices are very fair. I only regret that this will be my last purchase for several years to come

Excellent car buying experience. Knowledgeable and caring staff, that will make sure you are happy. Jess and Shane are genuinely great people... Ask for Jess if you think on buying an Audi!

Kenneth was an amazing salesman and Rockville Audi surpassed my expectations for a dealership. I emailed through USAA about an S4 and Kenneth was more than nice getting me all the information about the vehicle. I came in and test drove the vehicle while they appraised my trade and was out the door in my new to me S4 within 4 hours. AMAZING!

The team here from sales to service are Great

Great service and customer care.

It was excellent. My sales consultant Tae Yeon and Manager Shane Lee made it easy for me to acquire the audit Q5.

I had a problem with a newly purchased used car. I brought to the dealer and was very impressed by their operation. The service rep was great as was the tech that I rode around with to recreate the issue that my car was experiencing.

I was referred through a friend to see Ron Rodriguez at Audi, Rockville. I am always highly sceptical when purchasing a new vehicle. I need to say that this was the easiest and most pleasurable experience I have ever had,from the time I spoke with Ron on the phone until I drove away in my brand new car. The service was like no other and I felt that Ron went above and beyond to make sure I got my payments where I needed....and in the car I wanted. Danny the manager came over and congratulated me on my new purchase. I am loving the vehicle..it drives like a dream. Anyone looking for a new car this is definitely the place to go..Ask for Ron...he is stellar. Thank you for everything! My family and I will be back for our next vehicle. Kudos Audi for giving such amazing service!

I was referred through a friend to see Ron Rodriguez at Audi, Rockville. I am always highly sceptical when purchasing a new vehicle. I need to say that this was the easiest and most pleasurable experience I have ever had from the time I spoke with Ron on the phone until I drove away in my brand car. The service was like no other and I felt that Ron went above and beyond to make sure I got my payments where I needed....and in the car I wanted. Danny the manager came over and congratulated me on my new purchase. I am loving the vehicle..it drives like a dream. Anyone looking for a new car this is definitely the place to go..Ask for Ron...he is stellar. Thank you for everything! My family and I will be back for our next vehicle.

Good experience.

The Best Car Buying Experience I have Every Had! I have purchased BMWs', Fords, Subaru's, Toyota's, Mazda's, and an Austin America. Audi Rockville was the best. I highly recommend Kenneth Chang: Awesome guy, very knowledgeable, great attention to detail - a man at the top of his game.

The team I worked with was very helpful in finding the right Audi to fit my budget.

I had a great experience at Rockville Audi ! Everything went well with my purchase and I know I went to the right Dealership. Thanks Everyone!

Joe and Ryan at this Audi service station have been phenomenal over the last two years. Great guys and even better service. Department communicates well and service is quick and easy. Highly recommend.

Ryan is a fantastic service adviser and really works to make a customer's visit a great customer experience. Thank you Rockville Audi and Ryan.

Jessie was courteous, professional, knowledgeable and more than willing to help.

Dropped off an Audi q5 with engine issues that wouldn't start due to an accident. Car was checked in timely, I was updated via text weekly and when the car was finished I was given both an email and a text notifying me. The service side kept in touch with me and took care of the car.

Was in the market for a specific non Audi vehicle. Several dealerships in the area including Rockville Audi had what I was looking for. I drove every corner of the DC suburbs looking at offerings over a 2 month period. No dealership came close to the professionalism and pride taken in their inventory as Rockville Audi. I was treated with great customer service by Pete through the entire process. Whenever I look for another used vehicle, I will be sure to check Rockville Audi's inventory first.

Fantastic service and great communication.

Ryan and Erin and wonderful and reliable! I drive further to have my Audi serviced here and trust they will go the extra mile for me.

Great service! The team at the Rockville location strives in every department. I want to thank the sales, finance, and service departments for their patience and guidance through this purchase. Thank you to Pete, Kosta, Max and Brian! Your work and service is appreciated!

Simply put, Jesse and Greg are exceptional listeners who deliver.

My experience at Rockville Audi was exceptional. From the pricing to the delivery of my new A4, the team at Rockville Audi was professional and accommodating throughout the process. I highly recommend working with my sales representative, Kenneth Chang. He was a pleasure to work with.

Rockville Audi is the best. They do a great job on service, detailing and customer service. I have been driving Audi's since 1980 and the cars are the best as is the service. After being treated badly by American car companies, Audi continues to be the best in all they do.

Highly recommend Rockville Audi for both sales and service. They are professional, great to work with and Audi is simply the best.

Professional and polite, they provided the service in a convenient timeframe for me.

I recommend that if you have an Audi, you will be satisfied with professionalism of the staff at ROCKVILLE Audi. The customer service in the sales and service departments are top notch. Also, you will very comfortable waiting in the lobby area of both departments. Brian Webster is one of the service representatives. He is the ONLY representative I have dealt with since have been taking my Audi 6 to them in the last 5 years. Kiddo to Brian!!!

This was our first time in that location. It is friendly and welcoming Our rep. was Jessica Boac and we liked her , she had a nice smile on her face and knowledge also very friendly

Rockville Audi! This is the first time I ever write a google review...you made sure my wife and I had an awesome experience and I really thank you for that, special thanks to Mike and Kenneth. If I have to summarize my experience with you, I would say 100% PERFECT, YOU WERE FLAWLESS. Keep up the good job as well as helping your customers with such level of patience, enthusiasm and professionalism. Cheers,

Just purchased Q7 2.0. Great experience from start to finish! Highly recommend Audi Rockville for all of your Audi needs.

Great Audi Dealership. Always treated right and have never felt cheated.

My experience at Rockville Audi was excellent. Everyone (especially Larry, the manager) was kind, fair, and made me feel good about every aspect of the transaction.

We all have busy lives but our cars need to be serviced and the folks at Rockville Audi understand that. They were kind and efficient and made sure I was comfortable during my wait in their service area. You can't ask for anything more and I would expect anything less. Well done !

My experience at Rockville Audi was superb from start to finish. They excel in Customer Service. Working with their sales team, specifically Ron Rodriquez was a seamless and exceptional experience as he transitioned me from my Q3 lease into my new car. Thank you for all your help! I love my new Q5.

Excellent service. My aunt got what she needed quickly and no charge.

This was maybe the best car buying experience I've had thus far. Antonio DiFranco was pleasant, knowledgeable, forthright, and made all the difference in what is typically a quite daunting effort. I would highly recommend Rockville Audi, and especially Antonio.

In my recent visit to Audi with Mr. Kenneth Chang Audi Brand Specialist it became an eventful experience. This Specialist was very instrumental in bringing forth his expertise to facilitate our business transaction with easy. Luminating an array of great customer service in my decision to purchase my SUV as acresult he made my day full of contentment. What an awesome individual! Sincerely, Jennifer Callwood

Rockville Audi was the second Audi dealer we visited in a weekend and it surpassed our expectations. Everyone we interacted with was pleasant, helpful and just trying to ensure my family and I walked out with what we were looking for at the best value. It was night and day compared to the first Audi dealership we visited. We were extremely thankful to have such a knowledgeable salesman who made the entire experience and transaction seamless.

I have been to Rockville Audi for service and they are the best. The service tech meets you at the car upon arrival and ensures that everything will be handled in a timely manner. No complaints at all. The car was ready on schedule and they cleaned my car. Trust is never a issue with Rockville Audi. Thanks

I enjoyed the experience purchasing my wife's Q7 from Tae and Kosta at Rockville Audi. They presented us with a great deal and were both personable and professional. Great vehicle at a great price.

Rockville Audi has been servicing all 5 of my Audi’s since 2001. I’ve bought several cars from this dealership and have found them to be a very good technical shop for service that are capable of diagnosing anything occurring with the vehicles. Max manages the service business and Brian is my service advisor. Straight answers and expert knowledge from them is like having a personal pit crew. Good place. RLB

I bought my A4 Quattro (new in 8/09 - 10yrs) and have been taking back to Audi Rockville for all my maint/services - I'm still happy with their service and I have always been pleased how service rep Max (now, Svc Dept mgr) has dealt with me in all terms possible. By now, I have dealt 2x with service rep Joe who seems to have the same style and dealing with a customer as Max did (and still does). In summary, still happy/satisfied with, primarily, their service (o/w I wouldn't be writing this and would have already found another place) and customer service rep (o/w I would have requested another rep which is the easier piece of the puzzle to change).

This was probably the best buying experience I have ever had. I have never driven a luxury vehicle and I was a bit nervous leading up to my visit. My anxiety went away the moment I walked in the door. The girls at the front desk were all smiles and super friendly. I was then greeted by the GM of the store, Larry Sevrin. Larry introduced me to Elliott Kwon. I refuse to describe either Larry or Elliott as salesmen. They were more like an adviser that met all my needs and made me feel comfortable throughout the whole process. Not to sound cheesy, but they felt like friends I have known for years. Elliott showed me a few cars and answered all of the hundreds of questions I had. He is a true professional and an absolute expert. Once I picked the vehicle I wanted, Larry (the GM on a busy Saturday) sat with Elliot and I for the entire paperwork process. He helped me work out a pay plan I was comfortable with and made me feel like they truly had my best interests at heart. I am now driving a Q7 that I am in love with. I will never buy another car from any other dealership. If you get a chance to meet Kosta (he walked me through my contract), he is absolutely hysterical. The whole experience was top notch.

Always a great easy service here, friendly staff, great atmosphere. I drive all the way from howard county just to receive the best customer service.

Nice place, people go out of their way to help and make sure your Audi is take care of but it does come at a cost.

Ryan did a great job for me for a recall!

Great experience with the techs from start to finish. They gave me a ride home from. The dealership.

Great experience with Pete Green and his team at Rockville Audi. They kept up with communication and made the whole acquisition process from start to delivery great, easy, and quite clear.

Best sales and service experience ever! Everyone was very helpful and knowledgeable.

I was out of town and had to deal with a semi-major problem with my car; Brian in service did an outstanding job in linking up with me and the insurance to handle the problem.

I think it was a pleasant experience, our sales associate was pleasant and easy to work with. He was not pushy and up front. However, we were unsatisfied about the "other dealer installed items" we were required to pay for. We purchased a used vehicle almost 10 years old. We were still required to pay $299 for Kahu. This is a service We will never use. This may be a benefit to people who have high end vehicle, brand new vehicle or even to the dealership, however my family and I believe its unreasonable to force buyers to foot this expense. Further more when you read contract/disclaimer of Kahu it is very disturbing and intrusive. Frankly it is an invasion of privacy. I will say while my buying experience was pleasant, this one thing would keep me from purchasing from a Rockville-Audi or any dealer that has this requirement. I will be on the look out for it going forward.

Tristan Arey made my car buying experience as enjoyable as car buying will allow. We communicated before I arrived on site from Baltimore. Tristan was very responsive to all of my prep questions, and when I arrived, he had everything prepared. Not only did he get me through the process quickly, he followed me to another dealer to drop my leased vehicle and returned me to Rockville Audi to pick up my new car. Excellent customer service which ensures that I will refer him to others and I will return to him if ever possible. thanks, Tristan and Rockville Audi!

It was a great experience, Julian Collins, very professional in showing everything about the vehicle, and Mr Baker very friendly

We had an awesome car buying experience, and service is always great. Erin the service manager is amazing, always takes great care of us!

Efficient service, fair prices, no unnecessary upselling of services. Facilities undergoing renovation at the time.

Got into another car, was tricky finding exactly what we wanted to lease. Options were provided swiftly. Ended up having Rockville Audi source the exact spec from another out of state dealer. Took them less than 24 hours to deliver it to us. Larry and Elliott did a phenomenal job considering that they are completely under construction at the moment. Both called after to check in. We had a concern about a door, Called Larry who was in a meeting, he even offered to pick it up. Turned out to be a simple adjustment. Great people. A true testament to great service.

Excellent customer service!!!

Got an amazing deal with my spanking new A6. The whole sale process was top notch. Greeted warmly by Antonio upon entry into the dealership (maybe he sensed that I am Audi guy) :-) . Antonio made the whole process very pleasant and seamless. Enjoyed the free shuttle from the house and to the dealership. Ronald and Hakeem were a joy to chat with.

Went there to service my audi s8,very pleased with staff,Joe was very friendly and helpful,in top of what i asked to do,they took care of my recall that i did not even know about,Max the manager was also very professional and down to earth,thanks guys again and i will definitely see you soon...

I had a great experience at Rockville Audi these past few days. Everyone from Larry Sevrin, the GM, to the Sales Manager, Dany Aly, the salesman, Jason Eden, and finally Serghai Calmic, the Finance Manager, were a pleasure to work with. Thanks, Rockville Audi!

I love that my car was clean when I picked it up. Customer service was great. Everyone was so nice and helpful. They also made sure I had a loaner car.

Great experience and very friendly. I left bethesda service dealership ( the one near me ) because of a certain person there that should not be working for Audi. I don’t regret going rockville.

I've been doing business with this dealership since buying a new TT in 2000. Since then I've had all my Audis serviced there ; TT, A6, Q5 2.0, A7, Q5 3.0. I continue to return because they have excellent advisors and put the Customer first. The consistency of excellence from Matt, then Max and now Brian means something to me in that they really understand the cars and it's like I have a pit crew for performance and reliability. Their sales side is comfortable to buy from also. All together A / A+...RLB

It was pleasant to do business with Audi Rockville. We didn't have an appointment, but we were accommodated and we were very well received. The entire process was cordial and the environment was busy but pleasant and devoid of any high sales pressure. The dealership had an extensive of vehicles to choose from at very attractive and reasonable price. I highly recommend the Rockville Audi dealership.

Bought a used Lexus at the dealership. Treated very well, but the process was extremely slow. Had to ask twice for the paperwork to be emailed to me. Left with One remote and one key to the vehicle. The battery in the remote was dead. Easy to buy a battery, but my expectations from any dealership would have had them replacing a battery.

Absolutely! And the Best Service Advisor is Joel Mugisha. Knowledgeable, professional, and always personable - and servicing of my vehicle was completed correctly and within the time quoted. And topped it off with a nice wash & vacuum. Thanks again Rockville Audi and Joel Mugisha. Still loving my beautiful Monsoon Gray baby. ⭐️5 stars

I scheduled an appointment for service and I was in and out of the shop in 15 minutes with a loaner. Loved the personal touch and how they took care of my A6 with the complimentary car wash. Very pleasant service experience. Thank you Rockville Audi!

Jonathan Yune provided outstanding customer service. I would recommend Audi Rockville to my friends and family.

I truly enjoyed my salesman Tristan and the finance manager Marcus were phenomal. Marcus went the extra mile to ensure I had the bast rate although I was prefinanced. He actually found me a better deal that gave me a 4 year extended warranty on my used vehicle and replacement key warranty as well!!! I am one happy customer!!!!

Recently purchased a vehicle from here and the customer service was outstanding. Everyone was warm and welcoming. One of the best vehicle purchasing experiences ever.

Always good at the dealer. Only issue was that there were no loaner cars available and the drop off and pick up were slow. This was the first time I’ve had to use a loaner and it might have been that it was close to Xmas but next time I’ll drop off for service the night before so I have a better luck with getting a loaner.

Great job once again Always come through last minute to make sure the car is done correctly

Rockville Audi Service has been the best service department I have worked with for the servicing of my Audi. I live about 30 miles from Rockville Audi, and more than willingly will make the trip - even though another Audi dealership is closer. Ryan Hart has been absolutely amazing to work with - taking care of my vehicle and me! He has thoroughly explained processes and what will be done, and kept me informed during the time my car was in his care. He has been able to do work and fit me in when the closer Audi dealership said it was impossible. Are there more than 5 stars to give this guy?

Ryan in the service department was very accommodating and easy to work with!

Best buying experience ever! Both Julian and Neil went out of their way to be helpful and get me into a new car! I will recommend them to EVERYONE!

Just want to drop a great review for Rockville Audi Service - Max and his team (thanks to Mike, and Brian also) are fantastic to work with and are always on top of their game, responsive (even after I leave...or if I have questions), and really take care of my vehicle. I drive a bit further to these guys to make sure I'm getting the best possible service. Thanks guys!!!

Prompt courteous service..

Good experience ; clean facilities; welcoming staff.

After looking at the car on a Monday evening I called my sales person to arrange another time to come back during the day. Due to my work schedule, I was planning to come baack on the following Saturday. It was my intention to buy the car, unless I noticed something that I had missed in the dark on my first visit. I was told that the dealership wouldn't hold the car, even with a deposit. I was told it would be first come, first served and that there were two others interested. As a result, I had to drop everything to get back. That said, I was happy with the communication from my sales person. Also, the dealership covered the cost of an Uber , which was helpful. I can not recommend Rockville Audi, simply because of the dealerships unwillingness to hold the car for a few days.

Tristian and Rockville team made the buying process easy and transparent. We had a smooth and quick transaction! Great facilities and top notch service!!

Tae Yeon at Rockville Audi was patient and helpful. He directed me to the best options and followed up with help that was always friendly and useful. I got a great CPO A4 at Rockville Audi and I’m very happy I went there.

Best experience ever buying a car. Everyone was great and nobody was pushy. They provided lots of information, options and overall excellent customer service.

Superb, efficient, friendly visit. Have never been disappointed by the team.

This was the second time I've visited to inquire about a car. The first time I felt very pressured despite saying I had no time frame or pressure myself to purchase a car. This second time, primarily for a test drive and to have my wife try out aspects of the car, the sales person was calm, did not pressure us whatsoever, answered all questions, and generally earned his commission as we ultimately bought a car. My only quibble is it would have been nice to be reminded of certain documents we needed to bring with us the next day for the actual purchase paperwork to go smoothly.

I absolutely love my new white Q3. Tae was so patient with me during the entire car buying process. I visited back in July and test drove a vehicle and could not make up my mind between Audi and BMW. Tae was very patient with me, and I could not believe that he remembered me when I came back in November to purchase. He even has called to check up on me since I purchased my vehicle. 5 Star Dealership, very clean and love the music always!

Nate was polite and provided positive ,relaxing atmosphere. Sergei, finance manager was a little aggressive and seemed to rush me out once credit checked out. My main complaint was that the whole process took eight-yes- 8 hours to complete the process.

Max is the best service manager, period. He is friendly, knowledgeable, and genuinely committed to customer satisfaction. The same can be said for my service rep Joe.

Friendly staff. Didn’t feel pressured.

Good people and great service

Excellent experience. Jason Eden did a great job. They are my dealer of choice from now on.

My Audi needed service so I took it to Rockville MD Audi. My over all experience was awesome. I recommend this dealership and will continue to take my Audi for service at this location

From the time I was contacted by e-mail and after my purchase I had a wonderful experience. Kenneth Chang was a wonderful sales person. I have no bad information to give. They even cleaned and fueled the car. I was not expecting that level of service, but I was truly surprised. I can not wait to see all the repairs to the building when I return for service. Oh yeah, they also set my service reminder e-mail up before I left. Thanks Guys.

Highly recommend Audi Rockville. Salesman, Jason Eden, knowledgable,courteous, no pushy sales pitch. He answered all my questions thoroughly. I was never pressured and felt very ease in a process that's normally anxiety provoking. Needless, to say love my Q7 and all Audi has to offer. Run to Rockville Audi, you wont be disappointed!

I highly recommend the dealership in particular Kenneth Chang - knowledgeable, easy to deal with, definitely deserving of the highest representative's rating. Actually planning on visiting him next month to see about a new Q5.

Great work and prices. Fast and courteous service.

I received the red carpet experience!! I walked and was greeted immediately with outstanding service.

Service and professionalism is top rate

What a great experience from start to finish. Laid back atmosphere. Very helpful and accommodating staff. Top notch.

Quick and easy. I recommend more monitoring of the service entrance both in/out since each time I arrive I’m not entirely sure where to pull into and there usually isn’t anyone at the front desk and first chair to greet me and acknowledge. My overall impression of the center is very positive.

Rockville Audi was hands down the best car buying experience i have encountered. Jonathan was my sales professional and he delivered an experience that made my decision to buy an Audi and easy one. I have an Audi dealership with in 4 miles of my home, but chose to with rockville strictly because of Jonathan. Great experience and highly recommend them for anyone in the market for a Audi!

This is among the nicest dealerships I have dealt with in my many many years of car buying. The service department are all very well versed in the Audi vehicles and they know their stuff. My service adviser is Jesse and he has a great personality, very even tempered and doesn't get flustered under pressure. He is honest, straight forward, and keeps me abreast of the situation with my car if it's in for repairs for an extended period. The dealership environment is friendly, open, and has plenty of amenities that make a long stay (if it's needed) comfortable. The dealer also provides loaner cars for more complicated repairs which is much appreciated. All in all from buying process to delivery to service and repairs I would give Rockville Audi 5 stars.

Courteous, thorough, and detailed in their attention to servicing my Audi A4. And shined up the car as a bonus. And the best part was that I didn’t pay a dime. Thank you AudiCare

The service manager, Max, is the best. All the service advisors are superb as well. I have never had an issue with a repair or maintenance item not being done to my satisfaction.

Antonio provided me with excellent customer service. I am truly enjoying my new car. Thanks Antonio.

I would never buy an Audi from any other dealer!!! This is our family's fourth car from Rockville Audi and they never disappoint. The GM, Larry Sevrin has an amazing team of professionals working with him. Larry himself answered all my calls personally and had so much patience when describing all the different options/packages and made it clear that he wanted my car to be perfect just for me. He was a wealth of information! The Sales Manager, Mike Zhang and Jullian Collins, a Brand Specialist guided me through the process once I decided on my new Q5. I was quite impressed when I saw Jullian's five medals for proudly serving our country. While some dealers try to "up sell" you regarding maintenance plans or other after market costs, the finance manager at this dealership did not. His ethics should be noticed and appreciated. And in case you are wondering about their service department, I've owned my other Audi for four years and the Service Manager, Max Aaron is wonderful. He has so much patience and between Max and Larry, those are the primary reasons I always come back to this dealership.

The entire sales and service teams at Rockville Audi are exceptionally attentive, customer focused and professional in their dealings with prospective clients and long term customers alike. I was impressed with their willingness to work with me on every aspect of my new car purchase, and the hassle free negotiation over my previously loved Audi trade-in. We achieved the desired results over a few e-mails, and ultimately closed the deal rapidly.

We are very pleased with Antonio DiFranco who sold us our new car. He understood our car needs and found the car of our dreams. Both Antonio and his manager made the process easy and comfortable.

Hassle free service. Completed on time. Excellent detailing job.

These folks are wonderful, honest, and pleasure to do business with.

Joel in service and Alex in sales continue to shine! Joel has made me a lifelong Audi customer! I literally drive an extra hour to go see Joel instead of local. Thanks Audi Team for being the best in class!

Excellent service . Thourough and complete explanations given.

The service department was awesome.

The experience at the location is always exceptional.

Excellent service. Ryan was a great service advisor! They took very good care of me and the needs of my car. Fair and reasonable pricing in the end. An amazing experience!

All around excellent dealership to work with! Highly recommend.

Very positive experience, and Kenneth Chang was great to work with!

I admit, I wasn’t looking forward to dealing with the chore of finding a new car, The sales rep Tristen met us at the door and then amazed us. He knew the vehicle we were looking at inside and out. He was very knowledgeable and listened to us as we looked at a Q5. Tristen didn’t hard sell us. We are very happy with our experience at Rockville Audi! ( as long as Tristen takes care of us)

Audis are excellent examples of fine German automotive engineering, and if you take care of them, they will last quite a while. I drive a 2004 Audi TT quattro with a six-speed stick that folks still stop to ask me about how I like my "new Audi." Thanks to the service department at Rockville Porsche Audi, it runs just as well at 115,000 miles as it did when I drove it off the lot fourteen years ago. The key is genuine parts and factory certified mechanics - properly maintaining an Audi isn't cheap, but at RPA you certainly get what you pay for.

The team was excellent! Took no time and they delivered exactly what I wanted in little time! Loved them all!

complete transaction over the phone. The car was whet it was said to be, no high- pressure sales, and The staff went over the top with special request that I made...a wonderful car buying experience!

I brought my Q5 TDI in for maintenance yesterday at 7:30 AM and got it back as promised at 2 pm. Jesse checked me in, Bryan was my service advisor. Max Aaron is the service Dept manager and always takes excellent care. Thank you Rockville Audi

Awesome service by the Rockville Audi team! We just serviced our 2018 Q7, everything was perfect. Mike Zheng and his team are top notch when it comes to customer service. Highly recommended Thank you guys!

Nate, Ric, & Neil made this one of the best out of state purchase experiences. I would recommend this Audi dealership. The staff is very hospitable. The process in the dealership was smooth as most of the communication occurred via email and phone.

Kenneth was great to deal with. The whole process went very smooth. I would definitely recommend this dealership to friends and family. Overall this was a great experience

Took my car in for service with Ryan and he was great. I was in and out quickly.

They committed to have the work done in 2 hours and they met their commitment.

Excellent service work on car - improvements immediately noticeable Excellent answers to specific questions about service provided Excellent quiet space while waiting Work did take about twice as long as expected, but then, I did instruct them to take the time to do good work.

Service department is a dream to work with, the nice gentleman who checked me in and scheduled my ride, my driver and then Ryan who finalized my service. I got a blown out tire and they helped me to get my Q5 towed, drove me to work and replaced my tire within a few hours. Thanks again!!

Ryan was courteous and efficient, service was prompt and loaner car is very convenient

Chris K was our salesperson- he was extremely patient and professional! I couldn't decide between the A4 and the S4. He took me out on multiple test-drives in each car. He was never pushy and allowed me to take my time in my decision. (I went with the S4!)

Overall, my experience was very good. The service attendant who checked me in was gracious and patient and the technician was knowledgeable and kind.

Never had a bad experience here.

1. A stunning 2013 used car that looks like new, has very nice shape and color, and comes with a real tag right away. 2. Amazing price. 3. Outstanding salesperson (Jonathan Yune is my salesperson) who answered all my questions (Some of the questions were beyond the sale) accurately in professional way, taught me how to operate this car, and delivered the car right away. I was very happy and satisfy on everything. Highly recommended!

Joel Mugisha is an excellent tech rep. I would recommend him to anyone.

Nate Jackson is terrific. He made this a very pleasant buying experience. I would definitely recommend Nate to friends and family. In fact, I already have.

Very good experience from visiting to actually purchasing the vehicle. Mu salesman e=was very knowledgeable and helpful.

I had an amazing experience , my sells guy (Hamdael Omar) was the best he knowledgeable ,patience ,an they made my car buying experience fast an easy.

They have provided us with exceptional customer service, timely repairs, and a lot of information so we can better take care of our vehicle!

An outstanding experience with my visit for 2015 Q3 repair. First and for most, it was extremely busy weekend to get a car service done, the client support team took my car and told me they will find a way to accommodate my request same day. They did tin fact taken care of the issue same day otherwise it would be a three days wait. I appreciate they dedication and attention to detail.

It started with a warm welcome and ended with keys in our hand - every question answered swiftly and accurately. No salesmanship - just really nice people to work with.

Great experience all around. Friendly and quick service staff.

The Service Team at Rockville Audi is top-shelf! They are always willing to help, good listeners and turn around my car quickly any time I'm in for maintenance! Thanks to the Team!

Had a very positive experience at Rockville Audi with Tristan in sales and Rick in Finance. First, I hate spending a long time at dealerships, and I don't want to negotiate in person when we can do so over the phone or by email. We had a very efficient and useful test drive with Tristan, and he was more knowledgeable about the Q5 car than the people at BMW and Acura about their competing cars. Second, they gave a decent price in the dealership and let me continue to negotiate over text and email until we found our deal, and then the pick up and financing was smooth and we got no pressure for the add-ons. In all, a great buying experience.

The only difficulty I had was in getting information about my car. I left it for service at 7:30 am and had to call twice, first at 4 and then at 4:30 to learn what had been happening with my vehicle. The repairs, as always, were just fine.

Great experience. Took our repair seriously and got it fixed on time.

Pete and Chris were awesome! From start to finish, they were so helpful every step of the way. I’m so happy with my new Q5! Thank you Rockville Audi�

Work was professionally done and on time. I was kept appraised of the progress of the repairs.

Had an overall positive experience with the service department. The service tech asked when I wanted my car to be ready, I gave a time and it was ready a little before that time. The service rate is a bit pricey however but I realize it is an Audi non the less and that kind of goes with the territory of keeping it running well. I am in no way disillusioned by the sales to service shuffle that goes on at dealership these days, but the bottom line for me is I am willing to pay for great customer and overall service and so far Rockville has not disappointed.

Very nice experience overall. Wait on Sunday for paper processing was quite long.

I brought my car to Rockville Audi for a state inspection. Bryan was very professional and handled the inspection very quickly and thoroughly. The car wash was an added benefit!

Highly recommend Audi of rockville. The sales agent Antonio di Franco made the process of buying the car smooth and fast. Thank you Audi of Rockville for the great deal!

Exelent job i got satisfied with the service costumere service exelente i will be back for sure employees very profesionals .

The dealership has some great, well maintained, and reasonably priced vehicles.

Rockville Audi was very attentive to what I was looking for in a car and was very thorough to make sure that I was satisfied with my experience. I'm really happy with how everything turned out and I definitely recommend this dealership to anyone looking for an Audi!

No problems it was great. Highly recommended. Have been a client since I purchased the car.

I bought a CPO Audi A4 from Michael Adelman last December.....Outstanding experience. And although I truly enjoyed the A4, I decided to visit with Michael recently to say hi and find out if he could make me a great deal on a new S5. Well, he did. And again, from start to finish, my experience with Michael and GM Larry was delightful. Very professional, no games, totally transparent....outstanding experience. And Serge in credit was awesome as well. Great people....great organization. I'll be back again for that R8....hopefully sooner than later. Great job guys!!! Regards, Dan Testa

We had a great experience with buying this car. Antonio was a great help in the process. He knew the cars, knew the process and made this car buying experience enjoyable. I would come here again. (And I really don’t like buying cars-but this experience was great!). The financing part of the process was great too. Great team!

I called service late afternoon on a Thursday because my ac was leaking and I needed to drive the car to NY on Saturday. They fit me in the next morning and my car was ready in about an hour and a half. That kind of service makes me a very happy customer!

Ryan was my service advisor. He was extremely helpful and knowledgeable. Thanks so much , Ryan

Alex helped my son and I both purchase our first Audi's. He is extremely knowledgeable about the product line (both new and pre-owned) and very patient with our many questions. I would highly recommend him and will use him again when we purchase our next Audi!

My first service appointment yesterday. It was an excellent experience!

Excellent experience from start to finish. I live in NJ and had been searching for a very specific vehicle that only Rockville had. Michael Adelman (sales) was great and handled most of the transaction through phone and email, so we didn’t have much to do when we got there. Rick (finance) was very friendly and didn’t pressure us into purchasing the additional add-ons, which was much appreciated. The customer service was first class and that is ultimately why we chose to drive 3 hours to give Rockville the sale. They earned it. Not to mention, they also gave me a fair price on my trade and nice discount off the new vehicle. I am over the moon with my new Audi and I would not hesistate to purchase from this dealership in the future. Thanks Rockville!

Service has always been great at Rockville Audi.

Excellent customer service was provided by Noel/Brian and the auto maintenance staff. New tire installation and wheel alignment service were performed.

I received excellent service as always! I elected to wait but when the time required to complete my service was exceeding what was estimated, I was offered a loaner. I was unable to return the loaner the next day (when my car was ready) because of my work schedule. I was told that was no problem, I could bring it back the next day which I did. I picked up my newly washed car and was very happy with everything.

A most pleasant experience led me to buy my car from Shane Lee.

I recently purchased a A6 TDI and traded in my A4! Had a very pleasant experience with this dealership. Second car we have purchased from here and would love to keep the relationship. Antonio helped me through the process and was very honest and respectful while I was deciding on purchasing the car. Answered all my questions and allowed me to take as much time as I needed with the car. Overall very happy with my service here & excited to enjoy my new car �

I was here for oil change. got a excellent service from Bryan!

We bought a 2015 A4 Premium S-line from Rockville Audi last Friday. Very nice experience. We dealt with Dustin, Hamdael Omar, and Serge. Dael Omar spent quite a bit of time patiently going through all the items. We got a good car and nice financing. Serge, the business manager worked out a good package. Greatly Recommend this dealership.

very good service all around. Would continue to return for true service.

Rockville audi is a really great place to shop with the largest variety audi trim model in MD. I came at snowy day on March , and Chris was my specialist who helped me getting the 2018 A4 easily with so much discount on it . Highly recommended this guy to the 1st time buying car here .

Brought my car to have a minor fix for the back view mirror. Was given a loaner, as the work seemed to require more time. In the end was told that it could not be fixed and the only option is to install a completely new set with a price tag of more than $1200. Had to refuse.

This was my second Audi purchase; always such a pleasant experience when working with Alex Max and the entire crew at Rockville Audi. Alex has been my point of contact for the past three years; he has always been very attentive, knowledgeable, friendly and addressed all my concerns regarding my first Audi purchase. As a repeat customer, my experience has been even better. Thank you!

CHRIS is amazing audi brand specialist at audi rockville . I highly recommend him to next buyers , relative, and friends. Great deal Great Price Grear stuff. Fast and Easy processing.

The team at Rockville was amazing to work with from sales until purchase. At all times they were honest and upfront about pricing. When it came time to do the deal the process was very smooth, no hard sell at all just helpful advice and discussion

Good location and Friendly staff made the waiting easy and pleasant.

we had a great experience! Our salesperson Tae Yeon was honest, respectful and very knowledgeable!!

Always a great experience at Rockville Audi. The team is courteous, profile, and straightforward regarding the services needed for my car. I've never felt I had to question their advice or the quality of their work. I know my car is in great hands whenever I bring it in for service. My service advisor Joel is the best!

Emailed Rockville Audi about a used car and got a quick response from Shane Lee, used car sales person there. Went to see the car the next day and met Shane Lee, a fantastic salesman and even better person. Shane Lee took me for a test drive in the vehicle, which was in immaculate shape minus a single bruise on the rear bumper. Shane Lee explained all of the technology in the car to me and helped me pair my phone and teach me how to use the GPS and other smart car features. In the end, I was very happy with the car and Shane Lee advocated for me and helped me settle a fair bargain for the vehicle with Rockville Audi. Not only was the car beautiful, but thanks to Shane Lee, the experience was beautiful. He went above and beyond to ensure I was as comfortable with the car as possible, asking the service department to put it on the lift so I could inspect the undercarriage as well as getting it detailed while I waited to see if we could get a blemish to buff out. Overall I feel like I got a fair deal on a certified 2015 Audi Q5. I could not be more pleased with Rockville Audi or my sales person Shane Lee for the vehicle and the help.

They delivered the car ahead of schedule. And even washed the car inside and pit

I called in a panic when my oil light came on and the service department (Bryan) kindly instructed me to come by so they could add oil. It turned into a full service call, but they squeezed me in, found a loaner car for me so I could get to work, and made the process as smooth as possible. The waiting room for service is very comfortable, clean and stocked with beverages and snacks. I am a very satisfied customer!

Excellent service; very friendly and very competent.

Nick was great, very easy to deal with. He was not high pressure, answered all my questions and made sure the title came through in a timely manner. .

They detailed my 2014 S4 and it looks like it just rolled off the lot like a 2018 Great Job guys, good price!!

Superb Service and Maintenance Outstanding staff and Mechanics Facilities could be expanded.

I was in and out. Always courteous and what can be said about the car. I love the car!

I brought my Q7 in for general maintenance. Within about 15 minutes from getting there, Brian, my service rep, had my loaner for me and was on my way. Brian called later that day to let me know my car was ready to go. I wasn’t able to get back that day so I was able to hold on to the loaner and return the next morning. I had a pretty quick check out and was on my way.

Awesome place to buy a car! Kenneth was great, laid back, informative and transparent. The gentleman who took care of our paperwork was just as wonderful. It was nice to work with honest people.

Flawless experience. Highly recommend using Rockville Audi for service

This was my first time buying a car, and I had a great experience at the Rockville Audi. I'd recommend this dealership to others. I went in to test drive the car, and left 2.5 hours later with a lightly-used vehicle. Chris and the finance rep made the process simple.

In/out very quick. everyone was very professional and nice

Worked with the salesman Keith and Business Manager Neil. They stayed until the late evening hours to see our purchase through. Keith allowed us to inspect the car without any of the sales pitch. Very relaxing experience. All our questions were answered. Business Manager Neil explained all our packages to us. He did not push packages that we would not need and helped us maximize the cars value. He is very competent and thoroughly explained to us the purchase we were making. In follow up requests, Keith was quick to respond and meet our objectives. He directly contacted the service department for a missing item that was missing from the vehicle.

We purchased our A4 and our Q3 from Rockville Audi and are pleased with both. The last time we were in, my husband's key needed to be re-programmed. Brian took care of the problem and now it is fine.

the experience was good, KENNETH CHANG, was very professional and courteous. the hole experience was good , but it took a long time.

Great service all around. Quick, attentive, knowledgeable and friendly.

Antonio Di Franco was a delight to work with. He is very personable and extremely knowledgeable about the Audi product line. He made my overall leasing experience very enjoyable. And, he persuaded me to upgrade to the S5 from the A5--about which I have no regrets. It's a great car.

I was pleased from the moment I walked through the showroom. I didn't feel obligated or pressured into buying a more expensive or larger vehicle than what I had intended. The whole process with trading a vehicle, financing and leaving that same day with the new ride was seamless. Joe was professional and personable...we'll definitely recommend him to anyone in the market for an Audi.

An overall satisfactory experience in dealing both with the salesman, sales manager and Finance person.

Very good service, great help- Attendant was very helpful.

Needed a car fast to replace my daily driver. Joe helped me get into an Audi S7. Stopped by to see it and complete the paperwork. Love it.

I had been eyeing the Q5 for about two years and told myself that when the time comes that I need a new car I was going to get me one. Well, the time came about three weeks ago, and the Q5 was all I could think about. I began my research and found a 2017 Q5 3.0 Turbo on-line at Rockville Audi. I had lived in Montgomery County, Md for 30 years and had just recently moved to Prince George’s County Maryland last year. I’m located a little closer to another Audi Dealership, but having grown up in Montgomery County and seeing Audi Rockville all the time I knew where I was buying my first Audi. Upon locating the vehicle on-line and calling to inquire about it, I had experienced professional and courteous service from the beginning. Jessica Boac greeted me on the phone and began the process by getting all of my information and sending me all of the information about the vehicle. After the appointment was set I arrived to be greeted by VIP service from Nate Jackson. Nate is top natch! Nate greeted my husband and I and walked us over to the vehicle that had been prepped and ready for us. He took us on a test drive that included the neighborhoods of Rockville as well as 270. This gave me the chance to feel both city and highway driving (good job, Nate). I immediately knew I wanted the vehicle. From the greeting to the signing of the contract, Rockville Audi was outstanding!!!!! Nate explained all the bells and whistles on my Q5 with knowledge, he worked my trade in a fair manner, and once we got to the contract Rick Baker closed us out. (Hope your shoulder is healing well Rick) I was very impressed with everyone I encountered at Rockville Audi and will gladly recommend them to any interested in purchasing an Audi. Thank you Rockville Audi for exceptional service, you’ll definitely see me again for all of my Q5’s service needs. Sharon

I’ve purchased three cars from Rockville Audi since 2003 and all three had been serviced by them including ones purchased from other dealerships.

Shane was great-he was balancing a lot that day because it was a Saturday and they had a lot going on. He insured the experience was to our expectation. Professional, friendly and accommodating.

I love Rockville Audi! A number One staff members. You can tell they are proud to work there. Best service I have ever experienced in 40 years of driving and, or buying cars!

This was my first time getting service at Rockville Audi since I bought my A8. All was exceptional. the annual service was completed within the promised timeframe and my car was well serviced and returned clean and fresh. Simply the best!

Joel my service advisor is the best, always friendly and makes the visit to the dealership enjoyable. Has a answer for every question and never makes me feel like I am a bother.

I recently went to Rockville Audi to purchase a Acura ILX they had which I found on cars.com. My sister & I met Nick. I told him which car I was looking at. He was very friendly & welcoming, he even offered us some snacks & beverages while we waited for him to locate the car on the lot so I could test drive it. The car was is great condition & it drives great. Then we met Neil who offered to find me financing through one of their companies but I already had financing through my bank so I didn?t have to worry about that part. Overall the experience was good & I would recommend them to family & friends who may be looking to purchase a new car.

I likke the facilty and sale person provides Good customer service

We contacted the dealership after finding the new vehicle (2018 Q7) we were looking for on CarGurus. Initially we talked to Lewis who was very polite and directed me to Keith Kinsey in sales. We were able to quickly and painlessly negotiate a deal with Keith. And once the deposit was taken care of, we drove to the dealership from out of state. Once we reached the dealership we were greeted and taken to our vehicle which had been prepped before our arrival and parked in an adjacent viewing area. Keith described all of the features to us in great detail and was very thorough and polite as well as knowledgeable. Rick in financing went over all the maintenance, warranty details, and protection packages with us. Rick also simplified the paperwork for us to streamline the whole purchasing experience. Rockville Audi truly had the best deal on the car we wanted and our experience with Lewis, Rick, and above all Keith Kinsey was an absolute pleasure. We look forward to purchasing our next Audi from Rockville in the near future, I highly recommend Rockville Audi. A+

We contacted the dealership after finding the new vehicle (2018 Q7) we were looking for on CarGurus. Initially we talked to Lewis who was very polite and directed me to Keith Kinsey in sales. We were able to quickly and painlessly negotiate a deal with Keith. And once the deposit was taken care of, we drove to the dealership from out of state. Once we reached the dealership we were greeted and taken to our vehicle which had been prepped before our arrival and parked in an adjacent viewing area. Keith described all of the features to us in great detail and was very thorough and polite as well as knowledgeable. Rick in financing went over all the maintenance, warranty details, and protection packages with us. Rick also simplified the paperwork for us to streamline the whole purchasing experience. Rockville Audi truly had the best deal on the car we wanted and our experience with Lewis, Rick, and above all Keith Kinsey was an absolute pleasure. We look forward to purchasing our next Audi from Rockville in the near future, I highly recommend Rockville Audi. A+

It was very good. I was told it would take approx 2 hours. It took about 90 min.

Very good customer service--eager to help and answer questions. Good coordination and communication of my needs between team members.

My experience was excellent. Joel is the best service advisor I ever had. I highly recommend him to anyone neesing advice.

Antonio was extremely helpful is explaining everything about the car and also made systematic follow up phone calls to ensure everything was OK after the purchase.

Excellent experience with our salesperson, Alex. No pressure no hassles. Extremely knowledgeable and responsive to our needs and purchasing parameters. I would not hesitate to return.

Great experience thanks to Jason Eden! Thank you Jason!

On the whole: excellent service. It gets pretty crowded, so plan accordingly. I can only assume that it?s so crowded because I?m not the only one who finds the service here so reliable. My rep, Joe, could not have been more helpful and accommodating. For any other warranty customers who want to ensure that the work they have done is up to standards, this is a dealership that can get it done.

The factory repair of my Audi Q5 was handled quickly, professionally and courteously by Rockville Audi. The loaner car was greatly appreciated and a nice touch. Well done

We worked with Nate and Brian. The people at this dealership set it above others. The team was easy to deal with, the process was straightforward, all of our concerns were addressed, and the dealership was able to find us a car that had exactly what we wanted in it (shipping it in from another dealership) and gave it to us for a fair price without any hidden costs. We didn't feel pressured to buy. And we love our new car. Great experience. Highly recommend.

Loved our salesman, Tristan. He was by far the most knowledgable car salesman I came across in my searching. I just wish the financing part hadn't taken so long or been so confusing. All in all, I'm very happy I purchased my new car at Rockville Audi.

My sales representative at Rockville Audi was Jean-Marc Perez Cohen. He was knowledgeable, helpful and easy going; the perfect sales rep in my opinion. Due to personal family circumstances, I needed to take an Audi Q7 for an extended test drive to show it to my wife at home who was unable to come to the dealership. Jean-Marc arranged this and was extremely helpful during the entire buying process.

Very friendly and efficient purchasing experience with Audi in Rockville.

Bought a pre-owned SQ5 from CarMax. Couple days later found out the adjustable armrest wouldn't stay locked in place. CarMax and my friend who has 2 Audis recommended Rockville Audi for repair. Service Adviser Joseph McDaniel greeted me, took down my info, and got a mechanic to check out the problem. Since they needed to order some parts, I needed to go back but Joe got me a free car wash just for the visit. Since the SQ5 is still under original manufacturer warranty, the repair was free. Joe didn't make me feel unwelcome even I didn't buy the SQ5 from them. He got me another free car wash after the repair. Very good customer service. I definitely will come back for other services and recommend my friends.

Without reservation I rate the experience as outstanding. The sales associate was patient, knowledgeable and through. The facilities are spotless and well appointed. The buying experience was unpressured and unhurried. The only negative portion of the entire experience was the extended (beyond the certified pre-owned warranty that came with the car) warranty sales pitch at the final close of the sale. I fully appreaciate that warranty sales help fund the dealership and thus enable them to provide the services and support I found so positive. However, unlike all other aspects of my experience, this portion of the entire experince did feel glaringly different, i.e., a bit pressured. However, it would be too harsh to rate the entire buying experience as less than stellar for this portion of the sale process. I would encourage prospective buyers to check out Rockville Audi. You owe it to yourself.

The 'check engine' warning lit up suddenly on my 2013 Audi 3 so I took it to Rockville Audi to determine what the problem was. They ran a bunch of diagnostics and informed me quite promptly that it was in fact quite minor--the oil dipstick was cracked and leaking air into the system. The service personnel were very good at communicating with me and fixing the problem--in this case, just ordering a new dipstick. They provided the results of their diagnostics and analyses that showed, very reassuringly, that the car is in great shape. I have had this car serviced at Rockville Audi on two separate occasions and each time they did a great job.

My car was serviced for routine 45,000 mile tune-up and they also performed the recall. I am pleased with the results.

Tristan Ary is an excellent sales person who helped us buy this car. I will recommend him to anyone who wants to buy an Audi in Maryland!

Thanks to the service team especially Brian for getting my car winter ready! When I leased my car I liked my Audi so much I purchased it. The service has always been top notch. When I leased and now as an owner I always appreciate the great customer service I receive.

I have bought and serviced three Audi's and one Porsche at this dealership. They strive to have a personal relationship with their customers.

Had an excellent buying experience with Alex Max. Would recommend to others.

Great overall experience. Michael in sales and Neil in finance did an outstanding job!!

Was very happy with the service! Got my car on time and absolutely clean!

My service advisor Ryan went above and beyond to make sure everything was taken care of at the time my car was being service. He was very professional, made sure that everything was covered and took the time to listen and resolve any problem or issue that I had and came back with a solution. Two Thumbs up for Ryan! Thank you!

Shane Lee, is a very charismatic and amicable sales man. He welcomed us and provided an excellent experience as a new Audi customer. Well versed and knowledgeable about Audi value and car functionality. Just and overall amazing experience!!! I am very impressed with Audi all around service.

Rockville Audi makes the service/maintenance of your vehicle very easy. On line reservations, loaner car available, very professional staff who explain everything needed, with no pressure for additional items and they get you in and out quickly. They do a nice job paying attention to the details.

Bought my A8 L from Rockville Audi in 2015 and have had car serviced there at each required mileage. It has been a pleasure dealing with the staff and in particularly my service advisor Joel Mugisha who is very courteous and listens and resolves all of my concerns or questions. Love the organization of a loaner car made available and ready for me when I arrive at my appointment as it was last week. Thanks for everything Joel and Audi

I bought my Audi A8 from Rockville Audi in 2015 and have it serviced at Rockville Audi at the required intervals. Each visit is very pleasant with little or no aggravation. If I require it a loaner car is provided while my car is in the shop. My service advisor Joel Mugishi makes every effort to attend to any questions or concerns I may have. It's a friendly and pleasant environment and a pleasure doing business with Joel.

Awesome customer service and very comfortable waiting area accommodations

I worked with several helpful people but primarily worked with Tristan Arey. He was helpful in every possible way and still is with any questions I have had after buying the car. Everyone was there was professional and very friendly. I drove over an hour to get to Rockville Audi and it worth every bit of the distance. I would highly recommend this location and their people to anyone.

Don't even think about going across the street to the BMW dealership. The sales staff and the management team are fantastic. Everyone seems happy and enthusiastic about their job. Brian Kim, Michael Zheng, and Antonio The delivery happened earlier than promised. Brian, Antonio Di'Franco were nothing short of amazing. I was a former BMW driver. The team here has made me a believer in the Audi brand. Fantastic experience!

Joel Mugisha is an outstanding Service Consultant!

Took my car in for service and received great service from Joel. He took time to answer all my questions and I felt he was giving me honest answers.

Great car buying experience!!! I was very pleased and I’m loving my car. The waiting area was well equipped it kept my husband and son snacking on goodies while I signed away. Thanks Rockville Audi

Great experience as always That?s why I have been keep coming back to AUDI ROCKVILLE all the way from Baltimore from last 7 years and Ryan and Noel was awesome they really took care off me and my A4 and it was very easy and smooth Drop off and Pick up. Really Appreciate the entire Service team??????????

I had very pleasant service. The car was taken at the correct time. I enjoyed a nice cup of coffee in the waiting area. The car was nice and clean when I got it at the end of the service.

Great dealer , and a wonderful service department. would highly recommend to all

What could be better than having great people meet you, and super technicians do the work. I'll never take my Audi anywhere else to be serviced.

Great people in the service department. All work done right the first time.

An extremely proficient dealership with very professional staff throughout.

Very friendly and knowledgeable staff. I would highly recommend them to a friend.

The decision to buy a new car ,let alone an Audi, was a huge decision. After a few test drives and many answered questions , your sales person, Nick Appiah assisted me time and time again. He continues to help me with all of the amenities that are difficult for me to handle. He is a wonderful salesperson. Most importantly, Nick is a fine , patient, gentleman for whom Audi should be proud.

Great experience throughout our time here. Saw a used car online and couldn't make our first scheduled appointment. Came in the following night without an appointment and was taken care of in a very timely manner. No high pressure or uncomfortable feelings as I've experienced at two dealerships before here. Even buying a relatively inexpensive used car, we were treated with first class service. I will sure return here for our next vehicle

customer service was excellent, customer service was excellent,

Rockville Audi had a great selection with competitive prices. Our sales person, Kenneth, was very helpful at finding us the car we wanted and explained any feature of the car we did not know how to use. He worked around our schedules and was a wonderful sales person. We highly recommend Kenneth.

We had a very helpful sales person, Kenneth, who helped us find the car we were looking for quickly. He found 2 cars that fit our description and helped us quickly work through the process.

Good customer attention with exact follow up has been provided.

These guys are fabulous. Max, who runs the service department, and Brian, who oversees the service to my 2015 A5, could not be more helpful, attentive, and professional.

Leasing our first Audi Q5 was very easy and Shane made the experience so easy to make the choice on the Audi Q5.

The five stars are for Antonio Di Franco, the salesman who sold me my Q7. A genuinely nice, trustworthy guy, very knowledgeable. I strongly recommend him if you are looking to buy an Audi. Four and one half stars to the dealership, Rockville Audi. I am deducting half a star because they need more staff to handle the paperwork and paying. Once I selected the car, I WAITED more than an hour to just get in the office to pay and fill out forms. The staff is very friendly. I left feeling like they want to keep your business and want the customer to be satisfied. It's all about customer service!!! I recommend Rockville Audi.

Wow! Every aspect of the car-buying experience was terrific! In particular, the staff excelled in attention, product knowledge, friendliness, and professionalism. Brian, Jason, Michael, and Neil were fantastic to work with. Needless to say, my Audi 4 is a beauty!

Great service team ...represent the Audi team like no other ! Highly recommend Ryan in service !

Brian the sales manager is an example of outstanding customer service . He was very efficient and helpful with my concerns. Neil xing was also very efficient wit a great customer service personality. The treatment received by these two guys encourages me to purchase another car.

No-pressure sales. So laid-back, helpful, and honest. They gave us the best deal in the area, we ended up buying from them, and we feel pretty happy with the whole experience. Our salesman was Nick Appiah, and he was great!

Shane was an awesome salesman with excellent customer service!

The service work itself was very well done and the people were all very nice. However, the communication across the organization needs to be improved. After making my service appointment online, I called to confirm that they could do the work and found out that they could not, so we rescheduled. When I arrived, the service contact was not aware that the I had discussed not doing some work and adding two small items. Then there was confusion about whether the service was complete or not (it wasn't). It would help a lot if it were easier to update the service request online and if Audi of Rockville refined how they communicate internally.

Rockville of Audi did an outstanding job with selling us a new 2018 Audi A3 Sedan Premium Plus. The customer service was outstanding, the buying process was outstanding, and we felt extremely comfortable purchasing our new vehicle. Kudos to the entire Rockville Audi team.

Great service ..........................................

I came to do my 15,000 mile service for my Audi. Very smooth process.

Great customer service from Tae!! Bought a CPO Audi A3. He was extremely helpful and able to answer all my questions. Email/text/phone communication was quick and thorough. No pressure from sales as this is a corporate business. Tae and colleagues were able to show me different options to fit what I was looking for, regarding car model and various payment plans. They were able to educate me so that I could make a financially sound decision, as well as get the car I wanted! I visited the dealership a couple other times before buying; very professional - all employees work well together to make sure there is always some one that will take care of you and get things done in a timely manner. Pleased with the entire experience. I recommend visiting Tae, and this dealership, without hesitation - I will buy again here in the future.

Joe made the buying process very easy. I travelled 2 hours to the dealership and he made sure the car was ready when I got there. Come see Joe if you're looking for great service.

Best car buying experience by far!!! Great customer service, friendly staff. Nick Appiah was GREAT. He went above and beyond his job to make sure I was comfortable and satisfied. I am more than satisfied. Love my new car. Thanks Nick and Rockville Audi for everything!!!!! VERY SATISFIED!!!!

Service department is top notch, courteous and efficient

From the Sales Department (Nick) to the Service Department (Joel), they're great �with keeping you comfortable and� satisfied whether you're buying, getting a loaner or waiting for service on your vehicle. Always a �great experience in my book.�

Received 10K service. The customer service was very good

I just wanted to thank the team at Audi Rockville services.....

Very good ........................................

Joel Mugisha provided excellent service. They also provided with a suitable rental. Thank You.

I went into Rockville Audi for a smell of gas in my car. I wasn't expecting great service because previously in the year I had gone to Rockville Audi and I was waiting for a long time and the staff wasn't on the game. This time Rick helped me and he was awesome! Very friendly, the work was done quickly and efficiently. Luckily it was covered under a warranty so there was no cost. I had zero wait time this time and some of the other staff seamed new. This location has turned itself around, I look forward to going back at my next check up. Thanks Rick and Rockville Audi!

Rockville Audi did not complete the maintenance because they did not turn off the "service inspect" light off.

Best service department around! Bryan W is truly phenomenal and does a great job accommodating our needs.

Will definitely purchase from Rockville Audi again.

We just bought an Audi Q5 from Jason Eden at Rockville Audi. We had the most pleasant car buying experience we have ever had. Jason, and Larry Sevrin - the GM - were super knowledgeable, not pushy, helpful and always pleasant to work with. We visited the dealership and drove the car several times before making our decision, and we were treated respectfully and professionally each time. I highly recommend Rockville Audi to anyone interested in purchasing an Audi. We couldn't be happier with our choice!

Ryan was wonderful. Always is. The rental car was amazing as well. Car was clean and I was very happy.

I had a great experience buying a Q5 from Rockville Audi. In particular my salesperson Maria Cokinos was experienced and thorough and helped me pick the right model for me.

I love my experiences with the Audi people. I actually look forward to getting my car serviced. This is my third Audi and I I am as excited as I was with my first car. Thank you to the Rockville Maryland dealership.

Brandon did a good job of keeping on track of the sale process. He quickly responded to any issues or questions asked. The information provided was very good and the closing process efficient.

Kenneth was a true professional. Respected my time and my buying power. I appreciated all the hustle to make this very timely deal.

Very good service except my car stayed 2 days and they not provide me a car , they I need to pick up I pay Uber to go pick up my car.

My experience has been FANTASTIC! I’m always well taken care and they treat me like family! Joel and Keith have far exceeded my expectations! Keep up the good work Audi!

The best car buying experience ever. Brian Kim (General Sales Manager) was extremely helpful during the whole process. He was always ready to answer my (never ending) list of questions and very prompt/detailed in his responses - the average response time from him for my emails was about 10 to 15 minutes, regardless of the time of the day. The delivery happened earlier than promised. Brian, Antonio Di'Franco and the rest of the team went out of the way to make sure that the vehicle was prepped for me on short notice (due to a change in my availability). Antonio welcomed us and gave us a 2 hour tour of the car's features, and very patiently explained everything and answered all our questions. In spite of being a busy day, we never felt rushed or pressured. Every step of the way, the customer service we received was exceptional. If you are in the market for an Audi, Rockville Audi is the place to go. Thank you Rockville Audi for a memorable car buying experience.

Very pleasant place to transact business. The emloyees were all friendly and knowledgeable. Would go back again.