Exelente

Audi Rockville's service team always provides me with amazing service.

Just got home from Audi Rockville in my new (used!) Lexus <3 Seamless process, from my first email to driving off the lot, all thanks to the wonderful and compassionate Jean-Marc!!! He is so personable and fun to talk to, and he made me feel super comfortable as a first time buyer. I would definitely return again, but hoping to keep this car for many years to come <3 Clear pricing, great quality of service, and overall fun experience-- 10/10, I seriously cannot recommend this place and Jean-Marc enough!!!

Very satisfied service and how I was treated. Very friendly, but professional.

Exceptional buying experience! Greeted by the GM at the door, prompt and courteous sales experience, valued our time, simplified test drive, excellent overview of vehicle, and our salesperson Jessica was simply amazing from start through delivery! The entire sales team, finance, and managers clearly want you to have a personable, pleasurable and memorable buying experience and have really adapted to the modern hybrid-virtual sales environment. Simply perfection!

Manufacturer recall. Great job scheduling service and safe and comfortable waiting area

Exceeded my expectations, Jean helped make the experience seamless. Coming from 2+ hours away he facilitated everything from numbers to a delivery date and time. Walking in the vehicle was gassed, cleaned and ready to go, Jean simply had everything ready and set to go. Finance was also a breeze, very thorough and professional. Anyone looking for a new or used Audi please give this place a try first. Wont disappoint and they provide top notch, honest service. Thank you guys at Audi Rockville !

I had a fantastic experience with my sales professional Davis Junior as well as with the finance team. Everyone was accommodating and helpful throughout the whole process. I purchased an Audi SQ7 (beautiful!) from out of state, and the transaction was pretty seamless. They handled the registration for me, as well. Thank you to the whole Team. Highly recommended!

Angie was absolutely amazing! She took her time explaining all the functions of my new Q7 prior to test driving it and allowed me to test all the different drive settings. She listened to what I wanted and had a few options waiting for me when I arrived. She was very chill and informative and pushy at all. She even came in on her day off to assist me. Want to join the Audi club? Go see Angie!

Top notch customer focus- and they always meet their commitments. I?m on my 3rd Audi with them (15 years!)

I had a great experience at this dealership. They was informative and professional.

Erin was great. Her customer service was above and beyond what I have experienced before at Audi Rockville. While the average amount spent on my A8L remains consistent :}; she was very careful to explain the good the bad, the needed and the not necessary. Thanks Erin!

Eric Sohn provided the best customer service! very attentive to the needs of the customer, patient and knowledgeable! We appreciate your service!

Over the top service! Steven was excellant and so was the service sales manager!!!!!!!!!!!!!!

Excellent sales staff, very quick transaction.Even better than the first time I purchased a car there.

My car was in for an oil change and tire rotation and balance. Great customer service. Covid Safe!

Bought my first Audi here ! So far it’s been great ! I have an Audi s5 sportback prestige Buy an prestige it’s worth it !

Very modern-looking dealership. My overall experience was positive. I purchased a used Volkswagen here. I called ahead to see if the vehicle was available and spoke to Al Wilson. Al was new to the dealership, very polite and did not put any pressure on me to purchase. However, I’m usually the type of car-buyer who only goes to a dealership when I’ve already decided I wanted to buy. So, the overall car-buying process went well. The only things keeping me from giving a 5-star rating was when I was doing my paperwork with the finance manager. While friendly and light-hearted, he wouldn’t just accept that fact that I’d secured better financing thru my credit union as opposed to going through their network of banks. I’d recommend Al Wilson at Audi Rockville if you’re looking for a car.

replaced and programmed a replacement key for my 2014 Caabriolet thansk to Larry in Parts and Erin Sanders in service...thanks Rockville Audi of Maryland Ken Connor Vienna, VA

I go out of my way to do business at the Rockville Audi. Process is seamless. Tae is fantastic and knows just how to find what you're looking for.

Eric Sohn goes above and beyond, both in showing the highlights and in customer service. He was honest and forthright and did everything he could to make getting out the door as convenient as possible. Can't recommend enough.

High praise for Audi Rockville and Davis Junior. Davis was incredibly personable and straightforward, and I appreciated his no nonsense approach. We wrapped up the deal late in the day on a Saturday night, and I was unable to drive the vehicle home. Davis went above and beyond by driving the vehicle home for me, even though it was late in the day and probably took him out of his way. Throughout all of this, Davis was the ultimate professional, and I look forward to continuing to do business with him and Audi Rockville.

What a wonderful experience. Beautiful showroom, and we received incredible service and attention from our sales consultant (Pete Green) and finance manager (Neil Xing). Pete was responsive to email/online inquiries, listened to the things I wanted and went through all of the various trims and packages to find the perfect car ... one that had everything we were looking for, but without paying for any of things that we were not important. I had never bought an Audi before ... but the experience here was better than any I have had at any other dealership. It helps that I absolutely love the car (2021 SQ5 Premium Plus), but I am pretty sure that my next car is going to be an Audi from Rockville.

I must begin by saying that i am very satisfied with the purchase of my Acura MDX. I chose Rockville Audi as well as my sales man Joe Nowlin based off reviews by other customers. I usually don't write reviews, but will do this time so others can benefit. I called Joe and he answered all my questions on the phone prior to making an appointment on new year's day. Joe is very knowledgeable, patient and concise in answering any questions we had. The financing department also made the process easy to understand by explaining all the warranties. What i liked was that there was no pressure from the finance team to sign up for any warranty. All in all, my experience was made less stressful and was a breeze. So if anyone finds a car at Rockville Audi, do not hesitate to use the dealership. Before heading there, just call and ask for Joe Nowlin. You would not regret using this dealership.

Service was convenient, scheduled online and able to pick a time. Arrived and they were ready when scheduled. The dealership was clean with barriers and staff masked for covid protocols. Able to check in on status via txt. Thanks to Jai for a quick and easy service.

Amazing customer service very seemless transaction , I purchased a SQ5 they have one of the best pricing in the area and the car with all the features I wanted . I would go thru Chris K. If and when I buy another car again .

Professional and timely service. Service Advisor Steven Wilson was great - knowledgeable and helpful. I was also concerned about getting my car serviced during the COVID-19 pandemic but Rockville Audi adhered to the posted protocols and I was very pleased.

Amazing experience with the dealer and Joseph Davis. Purchased R8 out of state with trade in and received white glove service the entire process. One of the best car buying experiences I’ve had!

Staff I encountered were courteous and professional.

I had a great experience at Rockville Audi. Peter and Neal were fantastic!

We just purchased a new car from Audi of Rockville, and I have to say it was the most pleasant and no pressure purchase of a car I have ever made. Antonio Di Franco was our sales rep, and he could not have been more helpful, polite and took such great time and care to explain everything to us. It was such a relief to have such a great car buying experience.

I have been searching for a new car for months now, I found Audi of Rockville’s Website to have a wide selection of used and new inventory. I drove over an hour and was a greeted by Chris my salesman. He was full of knowledge, friendly and understanding. I purchased a used Q5, I was able to do the application online which saved time at the dealership. I was in and out in no time. Neal was also fantastic and knowledgeable on the lending and papers. Thank you Chris and Neal for making my experience great.

Sales Professional Jean-Marc showed why Rockville Audi is #1 with a no-pressure, no-surprises, transparent, consumer-friendly experience.

Service was excellent. The advisor (Steven Wilson) is a consummate professional. He is very knowledgeable, courteous and honest.I waited for the service and was delivered on or ahead of time. I highly recommend Audi Rockville to my friends with Audi vehicles,

This has been a wonderful car buying experience. Our sales associate Peter Green, was a true professional, thorough, courteous, thoughtful and very detailed in all aspects of our understanding the Audi, safety, accessories packages, functionality and the financial process. His outstanding knowledge, honesty and friendly demeanor made my wife and I feel at ease. All questions and concerns were answered in a thorough matter, as well as visible demonstrations to better our understanding. In summary, Peter Green is outstanding, honest, knowledgeable and incredibly friendly! Thank you Peter, what an awesome experience!

Rockville Audi has been taking care of my baby (Audi A7) since 2014. I'm a stickler when it comes to maintaining my ride. Bryan Webster and the other service crewmembers are the main reasons I've chosen Rockville as my service location...even though I live a lot closer to Audi's other service departments.

After placing an inquiry online Sam reached out thru text and email and we began searching for the perfect vehicle. After Sam located a vehicle that checked all my boxes I was transferred to Tae Yeon who got me a great price on the vehicle. I popped into the dealership unannounced and unfortunately Tae was unavailable however Joe stepped in and was extremely helpful, even with my wavering uncertainty. We must have gone back and forth 10 times trying out different scenarios in several different vehicles. We settled on a vehicle that wasn't at the dealership and the Rockville team began the process to retrieve the vehicle. I changed my mind again and decided to go with a vehicle Rockville had on their lot and I came in again on Monday to sign the paperwork. Joe was extremely helpful throughout the process and has gained a loyal customer for years to come

Exceptional Service, Sales, and Support Team. Highly knowledgeable and Transparent Team. I did everything I need online before I got to the dealership which was perfect in this COVID-19 era.

5 star facility. Great service from beginning to end

Fantastic as usual. Call for service, no hassle. Appointment set up to my time table.

Our sales person Tae Yeon was fantastic. Super friendly, informative and easy to deal with during the entire process. Highly recommend.

Impressive COVID-friendly setup that made car buying easy and straightforward.

I had an incredible buying experience at Audi Rockville. Antonio's level of service was remarkable. Even in the midst of a global pandemic, I felt at home.

Friendly, professional service and transparent process at Audi Rockville last Sunday. Came in to look and discuss and left some hours later with a 2020 Audi Q5. Kind of unexpected but pleasant overall experience. No appointment but luckily Pete (and his parrot) were available to graciously assist. Came back the next day to complete the transaction and get briefed by Pete on the basics of the vehicle. Sure hope the service department will be as accommodating.

My 2021 Audi A5 came earlier than anticipated. I am hooked on this model and it fully meets my needs. The purchase was straightforward and Nick Appiah handled my order competently in a friendly manner. I traded my 2018 A5 and got a fair price for it. I also received substantial purchase incentives. I bought several cars at this dealership and never had any problem. Thanks to Audi Rockville for a very good deal.

My service consultant Jai helped me out a lot with the break down of service and advised me on critical services I needed on my car. Made sure I got my car back to standard. I appreciate that.

Great experience at this dealership. Very accommodating and friendly. Made the whole process very easy!

Had a great car buying experience. They stayed consistent with their online prices and helped me throughout the process.

Great and professional experience.

Good service, knowledgeable personnel, short waiting. Clean, safe, professional.

Repair was made in a timely manner. Of course that’s after they confirmed with corporate that the car I haven’t even had 30 days would be covered thru Audi. My service guy Greg was absolutely helpful and kind, he answered all my questions and had my appt all set when I arrived. He had me in a loaner and out the door in little time! He had excellent customer service! 5 stars for him

Provided you can afford to buy and properly maintain a German engineered automobile in a class such as Audi's, this dealership and its maintenance staff are a solid choice. The mechanics at this dealership can keep your luxury sedan or sports car running like new - provided you consistently select the high-end recommended maintenance package every time you bring it in (and do so according to the manufacturer's recommended schedule, of course). But be realistic - it's up to you to spend the bucks to keep a vehicle like an Audi, Mercedes or BMW on the road after the warranty period expires. If you're up to the commitment, cars like those can endure well past the time when most domestic brands are being recycled for scrap.

Rockville Audi provides outstanding service, tailoring advice and assistance to meet customer needs. The staff go above and beyond to make the car purchase experience as smooth and effortless as possible from start to finish. On my third lease and wouldn’t go anywhere else.

Customer service is excellent, I followed Jae from his last employer... he’s the best!

Amazing! Jessica is one of the best. You can tell they really love the product and care about the experience. This place is well managed and the people are great!!

Awesome staff! Very helpful, upfront, and willing to work with customers. Buying process was fairly simple, of course always buying a car takes time with paper work. Eric Sohn top notch sales associate!

Truly outstanding dealership. I found online that the exact car I wanted was due to come into the dealership. I emailed them and Kenneth Chang responded immediately and walked me through the smoothest experience I have ever had. The price was excellent exceeded only by the amazing service.

Great Audi service center. Social distancing was great, all the personnel that I was in contact with was excellent. They genuinely want to meet your need.

I had a wonderful experience recently at Audi Rockville! The service, quality and professionalism is above and beyond! Thank you all 👌🏻✅🙏🏻

Jorge is the best mechanic ever

Just completed my 60k maintenance schedule. Excellent and prompt service.

Very good service, definitely recommend to friends

The service was perfect. The percentage coupon really worked. The car was beautiful when returned.

The Facility is neat and clean. The Service Manager is so friendly and helpful in trackback all of the previous services of my Audi Q7 in order to find the solution for my car battery problem. The Consultant at the front desk having the knowledge to explain all of my questions for this service. The job is done perfectly on time! I have been with this Audi Dealer for more than 10 years and always happy with the same Service Manager and his Team. Mr Pho Laytonville MD

The dealership is very busy and you may have to wait a bit. I was disappointed that after a 3 hour drive to dealer and committed on the car I was told that there was a recall on a part and would have to come back the following week to pick up car which was another 3 hour drive each way.

We worked with Jessica to get our new Q7. She was amazing and went over and above. She worked numbers every way possible to get us the best deal and then delivered the car to us. We live about an hour away from the dealership, but she delivered it with a smile! She also spent time going over the new features (we had a Q7 that was a few years older) with us right in our driveway. I can’t thank or recommend her enough!

Great experience! I worked with Tristan Arey, sales consultant. He gives car sales people a good name. He is knowledgeable and honest. Always felt he had my best interests at heart and sought to help me find the right car for me. It was a surprisingly pleasant and smooth experience with him as well as with the Finance Manager, Neil. I highly recommend working with Tristen to find your new, or pre-owned, Audi!

Best car buying experience I've ever encountered! The dealership was the cleanest I've been in and the employees were all great to work with! Will def be buying my next car again from Audi of Rockville. Jean Marc was my salesman during the buying process. He is very knowledgeable, patient, and personable. Thank you again Jean Marc and Audi of Rockville!

the service dept. is great and very accommodating!

nice people

The salesman I had was very good, knew the model I was buying. Was not pushy. I wanted a color they did not have in there inventory, but they got it for me from another dealership. I am very happy with my new car!

Best car buying experience I've ever encountered! The dealership was the cleanest I've been in and the employees were all great to work with! Will def be buying my next car again from Audi of Rockville.

Great buying experience. I've bought 2 cars here. A CPO A3 in 2017 and a brand new A4 Allroad in August 2020. My sales associate was Tristan. The prices are great. Trade offers are in line with what websites like NADA suggest. The parts department is awesome especially Larry. Prices are very reasonable for a dealership. My only real complaint is the buying process can take awhile. Especially if you don't have cell phone service in the building. Fortunately the waiting area is nice and has a great coffee machine.

It was a really seamless process I pulled up, checked-in, my rep met with me relatively promptly after that, and then explained what work they would do, gave me an estimate of how long it would take and because it was 2 hours more than originally estimated (I decided to add on a warranty recall issue) I asked to take a rental. The woman that helped with the rental was incredibly nice and accommodating. The only downside was that no one ever called me that day to let me know my car was ready to be picked up. However, it was not a big issue because I had the rental and could still get around. When I came the following day to pick it up it was an incredibly fast and pleasant experience.

Excellent customer service (service department). Steve was great and well prepared. I was in and out pretty quick!

This was the best car buying experience I've had. Tristan was great to work with, and was the rest of the Audi Team. I highly recommend Audi Rockville.

The service department Rocks!

Timely,excellentservice.JoeMcDanielprovidedsuperiorserviceforaspecialhighperformancecarrequiringspecialtechnicalservice

Joe McDaniel/team provided quick, technical service for a high-performance RS car. Communication and technical analysis were top-notch. I recommend Rockville for service.

Quick, expert service and most friendly and welcoming environment.

Kurt was great! We bought a CPO and he was extremely helpful and friendly. The showroom is beautiful. It was a very pleasant experience.

service +1, professional staff

They were very helpful.

Great car buying experience!

I highly recommend Audi Rockville. Eric Sohn went above and beyond our expectations in terms of product knowledge, costumer service, and making sure that our needs were met. Happy with the purchase and their service.

Awesome experience at Audi Rockville! Nate Jackson helped me purchase my 2021 Q3 and was professional, very helpful and knowledgeable. Highly recommend Nate and Audi Rockville!

Had a terrific experience buying my new 2021 Audi Q3! Nate Jackson was the salesman who navigated the process for me and he was awesome: knowledgeable, nice and honest!!

I dropped my car off to be serviced and was greeted promptly with a smile and the greeting of the day. The service center was quick and thorough which allowed me to get on with my day in no time at all.

I have had 20k (24 months) factory recommended service for my 2018 Audi Q7. Overall srvice was done very professionally in a very timely manner. I was expecting more responsiveness from the staff. I left a message regarding the loaner car for the receptionist and also to the service consultant. However nobody returned my call. Overall experience was very good.

Flew in from Chicago. Worked with Antonio who was thorough, responsive, and a pleasure to work with. Audi Rockville took care of all my concerns without any issue. Was definitely worth the trip

I was in for routine service on my Audi A5 when I saw a beautiful A7 in the showroom. I fell in love and the next steps to purchase were fast and easy. Davis Junior - my sales rep made it an efficient process. What a great experience. I also have serviced my cars at Audi Rockville and always have a great experience

this is my 2nd Audi i buy from ROckville Audi. Always felt that I am in good hands specaily when it come to service. Max the service manager is the BEST.

We were met by friendly service advisors and kept informed of the status of our vehicle throughout our visit. They have a beautiful new showroom and service facility and all personnel were practicing safe social distancing and masking guidelines. Highly recommend this location if you are interested in Audi. We love our Q5.

Best Audi Dealer, especially for service in the DC Metro area.

Joe McDaniel is a top notch professional. He is best service advisor that I have ever had. Joe knows his stuff. He is the face of the Rockville Audi. I always enjoy doing business with him. His way of interacting with the customer is truly outstanding.

My husband and I had a great experience at Audi Rockville purchasing an Audi Q3. Before purchasing, we casually looked at cars for almost 2 years and spoke with many salespersons. Eric S., the Audi representative we worked with, was the most knowledgeable and passionate salesperson we met during the entire search process, which made our purchasing decision that much easier. Eric was always thinking ahead, checking-in at various points in the process to make sure we were okay, and did everything he could to make us feel like we were getting the "deal" we were looking for. We'd definitely recommend purchasing a car with Eric S. at Audi Rockville!

Joe Davis was very helpful both on the phone and during the buying process.

The Service Department at Audi Rockville always delivers. I’ve been getting all of my regular maintenance done there. I have consistently been pleased with the level of attention and care. Keep up the great work!

I was not initially pleased with my experience at Audi Rockville (AR) however the Salesman and General manager reached out to me to explain the miscommunication of the day and I appreciate their efforts to make it right. They have stepped up and addressed my concerns.

I scheduled my first maintenance appointment for my Audi Q5. The scheduling process was simple, everyone involved in the process was helpful and extremely friendly, service was seamless (including a loaner car) and my car was returned spotless! A+ experience all around!

Great! Brian stayed an hour late to make sure I got my car before the weekend.

Joe Byun and the team were the best in the country in service and experience. Will be a life time customer from now on.

Great experience. World class customer service. Took the time the breakdown everything to me.

Jason and Jazz (Finance Dept) were very helpful and professional. Thank you!

They had the car I wanted and the buying process was easy and pain free. They had a very good price on our Audi Q5

The Audi Rockville team's customer service is world class. A big shout out to Max and Stephen. Highly recommend stopping by if you are looking for a new Audi or a certified pre-owned one. Thanks again!

The Audi Rockville team's customer service is world class. A big shout out to Max and Stephen. Highly recommend stopping by if you are looking for a new Audi or a certified pre-owned one. Thanks again!

Without an appointment I was warmly welcomed and taken care . Good service and communication.

Nate, my salesperson, made this purchase exceedingly easy!

Just a few days out from purchase so can't speak to the service department yet, but my experiences with sales and financing for a pre-owned car were great. Jean-Marc was perfect on the sales end - especially for someone who has been putting off test drives because she really, really hates being on the receiving end of an aggressive sales pitch. He was obviously extremely knowledgeable about the vehicles but was also savvy enough about customer care to pay attention to what information was important to me instead of bombarding me with unimportant trivia which made this easily the most pleasant car buying experience I've had. Financing and trading in my geriatric SUV went especially smoothly as well. I also think it's worth noting that the dealership as a whole seemed to be doing a great job re: covid-19 precautions.

Nicholas Appiah was fantastic to work. Professional, knowledgable and honest. Genuinely cares about the customer. I had been to many other car dealers in a few states looking at other German motor vehicles and he was by far the best person I worked with even from the first phone call. Hands down best car experience I have had. I would absolutely recommend him to anyone looking to buy an Audi in the area.

I just bought a Q7 at Rockville Audi. We came from PA and I am very pleased with service and friendly environment. Chris Kutrumbis was my salesman and he was transparent, knowledgeable, caring and tried to help us at his best to make us happy. Even after our purchase, he was very helpful and quick in response. Neil, one of the business managers was extremely helpful and took his time with us to ensure I got the lowest interest rate and service Warrenty. I strongly recommend this dealership to all future buyers.

Nicholas Appiah was fantastic to work. Professional, knowledgable and honest. Genuinely cares about the customer. I had been to many other car dealers in a few states looking at other German motor vehicles and he was by far the best person I worked with even from the first phone call. Hands down best car experience I have had. I would absolutely recommend him to anyone looking to buy an Audi in the area.

Do not offer tires rotation when car has less than 2000 miles ?????? ... seems ridiculous .....

Nicholas Appiah was fantastic to work. Professional, knowledgable and honest. Genuinely cares about the customer. I had been to many other car dealers in a few states looking at other German motor vehicles and he was by far the best person I worked with even from the first phone call. Hands down best car experience I have had. I would absolutely recommend him to anyone looking to buy an Audi in the area.

Appreciate honest and quick customer service. Jean-Marc worked with me. Found the car and color that I wanted. Enjoyed my visit and amazed the it was under one hour including finalizing the Finance docs. I'm still raving to my friends about my experience. Awesome Job!

Peter Green, from start to finish, was wonderful to work with. He got us a a good deal and a beautiful car! Thank you Peter!

The service experience is consistently great. Bryan is a consummate professional and a pleasure to work with.

I worked with Pete Green to purchase my 2018 SQ5. Pete was amazing to work with, and I would definitely come back or refer anyone interested in an Audi. He is knowledgeable, patient, courteous, and does his absolute best for the client! I was working between two Audi dealerships to choose my next car, but Pete was so awesome to work with that it really steered me in to purchase in Rockville. Customer service is huge in my books but I am beyond satisfied with my purchase with Pete!

Great experience

I was more than pleased with my experience with Rockville Audi. The product specialist we deal with was professional, knowledgeable and polite. We will recommend him to friends and family.

I have leased vehicles from Jean-Marc at Audi Rockville on two separate occasions. Jean-Marc is extremely professional, goes above and beyond and it has been a pleasure doing business with Audi Rockville. I chose Jean-Marc and Audi Rockville for my most recent lease, even though I have relocated from Maryland. The remote process was seamless...

Awesome car buying experience at Audi Rockville with Tae Yeon and Marcus Oh as comprehensive professionals guiding me through the whole procedure. Will definitely return to these gentlemen for the premier service provided!

Definitely recommend Pete Green at Audi of Rockville if you are purchasing a vehicle! He is amazing to work with and I am beyond satisfied with my purchase with him. He has gone above and beyond to ensure that he was doing anything he could for his clients.

Best service I've ever had. Dropped off the car, took less than 5 minutes. Got a ride to work right away. Came back to pick up the car and I was in and out in 60 seconds. Car was washed and vacuumed. I actually can't wait to take my car back!

My wife and I have bought two Audis from Rockville so far. Ask for Nathaniel Johnson, he's the best salesman I've worked with anywhere. I live in Lancaster,PA but I drive to Rockville for my Audis. They are direct and upfront with all their deals. Nate goes out of his way to make the experience exceptional. He takes his time and shows all the features and how to work everything. And his service doesn't stop when the car is sold. I've reached out to him with questions many times over the years and he's always there to help. Great guy and great dealership!

Davis is the best ! Always ask for him

Overall great service from Tae for the Q7. But was bit confused when it comes to financing, but Neil helped to guide us through the process and even called one day after to explain and make sure everything is right. We stopped by the store again and Neil helped to answer some more questions. Very appreciative of all the help and attention. So from the sales to the financing, this is the place to go. Looking to pick another small suv for my mom on top of Q7 and A4 and it will be from Rockville Audi again.

Excellent experience. Worked with Peter Green. Very knowledgable about the inventory, cars, and features. He was affable, available, and able.

Tristan and team made my car buying experience awesome from the minute I walked through the door. Great facility and staff!

excellent customer service! Tristan went above and beyond to make sure it was an A experience and it was! Loved every minute of it. All good :)

Tristan and team made my car buying experience awesome from the minute I walked through the door!!

A professional and quality service in accordance with Audi standard.

They were amazing!!!! Tristan did a wonderful job and we are very happy. LOVE the car! 100%!!!!

Very easy to schedule, drop off, understand next steps, pick up loaner, and return to pick up repaired vehicle.

Jean-Marc was outstanding in his customer service during my visit on 09/23/2020. He went out of his way to make my visit both pleasant and successful. He was extremely informative and attentive to my immediate needs. A stellar example of customer service by Rockville Audi.

Jean-Marc Perez-Cohen recently leased me a 2020 Q3, the 8th Audi my family has purchased or leased over the years. Jean-Marc worked with us on 6 of them. He is always knowledgable about all the cars' features, and by now he knows us well too. We communicated easily by text and email, which I especially appreciated, because we got through the questions, the back&forths and details, so that the time I spent in the showroom was efficient. He is a great salesman, and it was a pleasure to work with him. Thanks again Jean-Marc!

Came in without appointment to replace damaged tire. Taken care of promptly and courteously and car washed. Jerry was especially helpful.

Awesome General Manager and awesome sales staff best experience to date buying a car

Service Technician (Joe) was friendly and knowledgeable. Service was handled in an appropriate amount of time and costs were in line. Facilities were clean and in line with sanitizing for COVID. Great experience!

They know how to do and what to do and when to do. Service rep exceptional

Jean-Marc went above and beyond all expectations. He worked with me extensively over the weekend and on his day off to get me the deal I wanted. I highly recommend asking for him if you go to Audi Rockville.

My experience with Audi Rockville was great! Tae was knowledgeable, personable, and patient with all my questions and concerns. I highly recommend seeking him out when coming to this location!

We just bought our brand new Audi 2019 Allroad from Rockville Audi on Monday, September 21. We have been working with Tae for several days in conjunction with the sales manager, Marcus. They were able to put together an extremely good trade offer for our BMW I3 and a fantastic package for the Allroad. Tae was extremely knowledgeable and patient to work with. Marcus was able to finalize things and also ended up handling financing with Audi’s awesome financing terms. Marcus and Tae really complement each other and represent the Audi line and dealership well. We look forward to utilizing their service department and additional purchases in the future. We hope to refer many customers to them too. Thanks again Rockville Audi, and particularly Tae and Marcus! Rob and Ann Stewart

5 stars experience! Our second time buying cars from them. Love the no haggle pricing and great customer service by Al. I didn't know I needed an appointment but he still took great care of us! Thank you!

Great cars, great location, great company, and excellent customer service. I truly enjoy working with Joe Nowlin. He is always doing his best to make sure his customers are happy. Also many thanks to Neil in the finance department. I love my new A5 and the Q3.

Antonio DiFranco is an amazing sales associate. His customer service skills, his attentiveness to my Q/A and his vehicle knowledge is superb. This is my second Audi purchase I've made from Antonio and he has always gone above and beyond in a timely manner to help the ease of my purchase. Amazing!!! Thank you Rockville Audi!!!😍👍🏾👍🏾👍🏾👍🏾👍🏾

Great experience from first phone call to delivery of loaner and vehicle pickup. Definitely a 5 star+ operation.

Larry Sevrin runs an incomparable dealership at Audi Rockville. The new showroom is beautiful and the staff is very accomodating. Joe Nowlin has always helped me in sales and they found my family the perfect family. In fact, I thought I'd need a bigger vehicle but both Joe and Larry explained that the Q5 was the better fit for my family so the saved me some money! The ride of course is fantastic. I couldn't recommend Audi Rockville more.

Had an overall excellent buying experience for our new Q5 from Audi Rockville and our salesman, Jean-Marc Perez Cohen. With Jean-Marc's help we got the exact Q5 SUV we wanted . Jean-Marc was knowledgeable, pleasant to work with and at no time did we feel pressured to buy, but, with the excellent deal we were offered, we did buy, and are extremely happy! We can highly recommend both Audi Rockville and Jean-Marc !

I just purchased a car at the Rockville, MD Audi dealership, and had a wonderful experience with Antonio Di Franco, excellent service. Thanks.

excellent service

I recently leased a new etron from Jean Marc at Audi Rockville. This is the 4th or 5th car I've leased with Audi Rockville and specifically Jean Marc. Jean Marc's service is beyond my expectations. He has an abundance of  patience and is always looking out for my best interests. I will never purchase a car with out Jean Marc. I trust him completely and have and will continue to recommend him to anyone looking for a car. Thank you very much for everything and for making the experience of purchasing a car so enjoyable. Riva

Davis Jr. was amazing! He was so helpful, patient, personable and professional. He was a pleasure to work with! So happy with my first Audi purchase! - Katie

We just purchased a new Audi Q5 from Audi Rockville and had what I would consider the best car buying experience I have had and we have bought more than seven new cars! We worked with Jean-Marc Perez Cohen as our salesman and he was great to work with. He was low key, knowledgeable, focused on our needs and requirements and never pressured us at any time. We wanted a White Q5 Prem+ with either beige interior – no black or brown. The dealership didn’t have a Q5 match so Jean-Marc checked elsewhere and located one that met our requirements. We worked out a very good deal, then got word it wasn’t available. We initially were extremely disappointed but this is when Jean-Marc came through for us. Apparently, this color combo is not the most readily available but Jean-Marc found a vehicle that met our color requirements but it was just coming into port and would take two weeks getting to the dealership. Rather skeptical of waiting two weeks but recognizing that if we wanted this color combination, we didn’t have much choice, we agreed. Good move on our part! A day before the two weeks was up, Jean-Marc contacted us and told us the car was at the dealership and would be ready for us that afternoon! The car was exactly as promised - White Prem+ with beige interior. The great deal we worked out two weeks earlier was also completely honored - no last-minute monkey business on the price. We drove away in the exact vehicle we wanted, at a great price and couldn’t be happier. It was a pleasure working with an honorable salesman like Jean-Marc who treated us well, worked out a great deal and most importantly, found us the hard to find vehicle we wanted. Kudos to Jean-Marc and Audi Rockville for an excellent car buying experience!

Nick at Rockville Audi was a pleasure to work with! I've bought two cars from him now and it has been a 5 star experience every time I see him.

We went to look at entry level premium compact crossovers like the BMW X1, and Audi Q3. At Audi Rockville, we found this A3 instead which fell below the budget and had all of the options at an excellent deal. Our salesperson, Antonio Di Franco, and the manager, Marcus Oh, did a great job - making the process convenient and comfortable. The selection was extensive, the pricing was accommodating, and the service was pleasant. The reviews hold up. We will be back.

When I say that Tae went above and beyond customer satisfaction. He definitely surpassed my expectations and I'll definitely purchase from him again. I purchased a CPO Audi Q7 from Audi Rockville and the buying experience was very easy and straight to the point. Tae was super responsive, knowledgeable and helpful as well. The car was competitively priced. As an out-of-state buyer, I would highly recommend. Don't forget to ask for Tae Yeon.

Experience was wonderful got work done using the WiFi and work space And wait wasn’t too long.

Front desk lady/greeter was excellent! She was friendly, helpful and had realistic expectations about estimates and wait times. My service advisor (Steven?) was informative and patient. Lastly, my two drivers were courteous and made me feel safe during my travels to and from my destination.

Great experience with Brian my service manager and Max who came out and helped explain a few things. They worked with me on costs and quickly fixed the several issues. They seemed reliable, not pushy and very pleasant to work with.

Great customer service! I generally find car buying a stressful process, but it was actually fun with Eric Sohn and the rest of the team at Audi Rockville. Eric was a wealth of information, and he was really patient with me and my partner in reviewing all the amenities, packages available through Audi.

We had a great experience buying a car from Audi Rockville. Eric Sohn was a wealth of information, and he was really patient in reviewing cars and various available packages with me and my partner. He made car buying a fun experience, while I usually dread it! I hope to return to Audi Rockville again for a future purchase!

Very good and timely service. Fixed the issue that was needed.

Very nice and courteous dealership. Didn?t have an appointment and they fit me in.

The service was great, great communication, and the best complimentary car wash I ever got from any car dealership. I highly recommend this dealership, you have to check it out for yourself. Audi of Rockville is awesome!!!

Work was completed promptly and special attention timing of repairs

Good service, quality repairs, and friendly atmosphere

We worked with Jason E. He was super knowledgable and patient with us. We were the last customers in the store (it was around midnight) and they never rushed us. Super pleasant experience and we absolutely love our cars.

Cleanliness of the facility is amazing. The professionalism of all employees and they naturally care about your needs.

Audi Rockville has one of the most competitive prices. I leased a Audi Q5 and couldn’t be happier with our salesman Pete Green. He was very responsive and gave us a great deal no other dealership could beat, so we drove from NJ all the way to Maryland! Pete went out of his way and texted us during the weekends and at nights. He had a great personality and was so friendly and caring. We will definitely work with him again and refer our friends/family to him.

Audi Rockville has one of the most competitive prices. I leased a Audi Q5 and couldn?t be happier with our salesman Pete Green. He was very responsive and gave us a great deal no other dealership could beat, so we drove from NJ all the way to Maryland! Pete went out of his way and texted us during the weekends and at nights. He had a great personality and was so friendly and caring. We will definitely work with him again and refer our friends/family to him.

Jean Marc was my salesperson and was very patient in addressing my many questions even when I repeated some of the questions. He was prompt, ready when he sad he would be available, and professional in all our discussions

Joe is a great service representative and Max is a wonderful leader of the service department. I have been bringing my cars there since 1996.

Jessica Boac, my agent is very patient, efficient and professional. Jass, my Finance guy made the whole process seamless. You cannot ask for à better duo. This is my best dealership experience ever.

What can I say!!! I walked into Rockville Audi with the intention to only look - window shop. I saw a beautiful quantum grey SQ5 with a gorgeous red leather interior, sitting in the corner. It was calling my name.... so I had to go admire this beauty to find out that it was already sold. The salesperson who was helping me was great - Al Hall. He had me test drive a SQ5 but he realized that if it wasn't the beauty that I admired so much, then it wasn't going be a replacement. I left, but a day later Al followed up with me and told me he was able to find another SQ5 with the same color scheme. I had found the same vehicle at another dealership online and informed Al. He looked it up and came back to me with the same pricing and noted that his car had more features. Nevertheless, due to Al's tenacity and great customer service I went back to Rockville Audi and now have this beautiful SQ5 in my garage. Rockville Audi and Al Hall - thank you!!

Tae was wonderful and Mike Zheng went above and beyond. So, happy with my purchase and am now Audi for life thanks to the amazing experience at this dealership.

What can I say!!! I walked into Rockville Audi with the intention to only look - window shop. I saw a beautiful quantum grey SQ5 with a gorgeous red leather interior, sitting in the corner. It was calling my name.... so I had to go admire this beauty to find out that it was already sold. The salesperson who was helping me was great - Al Hall. He had me test drive a SQ5 but he realized that if it wasn't the beauty that I admired so much, then it wasn't going be a replacement. I left, but a day later Al followed up with me and told me he was able to find another SQ5 with the same color scheme. I had found the same vehicle at another dealership online and informed Al. He looked it up and came back to me with the same pricing and noted that his car had more features. Nevertheless, due to Al's tenacity and great customer service I went back to Rockville Audi and now have this beautiful SQ5 in my garage. Rockville Audi and Al Hall - thank you!!

The dealer was respectful of my time and fear of being out during the pandemic and made the process quick and efficient.

Very efficient, courtesy and forthcoming approach. Little waiting time. Quick processing.

We recently purchased an e-tron from Nick Appiah. Nick is awesome!!! He is professional, honest, knowledgeable and so helpful. He is also great with communication. He always responded very quickly to all of my e-mails. He is a fabulous teacher who really knows everything about the e-tron!!! We had such a positive experience with him!!! Thank you, Nick!!!

I recently leased a 2020 A6 from Jean-Marc Cohen at Rockville Audi. My late husband and I had leased seven cars from this dealership. This will be number eight. My father was an automobile dealer when I was growing up. I never had to purchase a car, worry about service and body work and I was fortunate to always drive a new car. Once I was married, my husband negotiated every purchase and lease for the next 39 years. Suddenly, I was on my own and had to navigate yet another new normal as a woman alone. Jean-Marc was amazing. He was incredibly knowledgeable about all the Audi models and basically held my hand throughout the entire process. He answered all my questions via text and email in a timely manner and never missed a beat. He was sensitive to the fact I was entering a new chapter in my life and went out of his way to be sure I was comfortable and understood every document I signed. I walked in on a Friday to lease a new car and two days later, I drove off in a brand-new Audi A6. Jean-Marc is the best automobile salesman I have ever worked with!

Five stars for my purchasing experience with Nick Appiah at Rockville Audi. All transactions were handled by phone and email with hassle free discussions and the absence of high power closing. I do appreciate a straight shooter on what can and cannot be done in a deal. My wife went in to sign the paperwork and pick up the new vehicle and I discovered an error in the paperwork that was also handled in a timely manner with no debate. We went back together a week later and Nick took all the time we needed to acquaint us with our new purchase. Much appreciation for a seamless purchase!

Nate was very responsive, helpful and professional.

Awesome dealership, the best buying experience ever! Will be back for another car in a few years.

Real Nice People

Excellent service on my Audi from Rockville Audi. Even during this challenging time service team was professional and courteous and did a great job!

Excellent trying/buying experience. I never felt pressured. The car sold itself. Pete Green, our sales person, spent a considerable amount of time with us post-purchase helping us to get familiar with our beautiful certified pre-owned car. Much appreciated.

Our salesman Nate was great to work with for our purchase of a CPO vehicle. Having two little ones, Nate understood my husband would test drive and show me the car back at our house while on his test drive. From there Nate worked with my husband even after hours so I could go in to trade my car and sign papers to make for a quick and easy purchase. We greatly appreciate Nate?s time, help, and understanding during this process considering the new normal right now. Thank you!

Absolutely amazing experience. Came from another state and was treated better than I could ever ask for. Peter Green made the entire process of buying a car not only easy, but super enjoyable and reassuring. The best car salesman that i have ever met. The guy loves his job and truly wants the best for the customer. He is the man!

Additional parts were needed for my repair and Audi Rockville kept me informed and conveniently brought my car back to me. Great job!

In on time. Out on time. Work done right, Car clean. Perfect experience.

Always good professional, thorough service at Audi Rockville! Makes having my car serviced a minimal hassle. Highly recommend!

Incredibly helpful. We had an emergency with our vehicle while visiting DC and the staff were amazing. Repairs made within 2 hours! Fantastic job!!

I purchased a CPO Audi S5 from Audi Rockville and the buying experience was very easy and straight to the point. Chris K. was super responsive and helpful. The car was competitively priced. As an out-of-state buyer, I would recommend.

Every aspect of my car buying experience at Audi Rockville was top notch. A special shout out to my salesman, Peter Green. Pete went out of his way to communicate with me and answer every question. I would recommend this dealership as a place to buy a new Audi, and Pete as a stellar salesman.

Jessica, Mike and Jordan were an awesome team and found me the exact car I was looking for. They kept me updated on the progress and the response time was immediate. I couldn?t be happier.

Safe/clean, considerate and helpful customer service provided.

Communication with service was very good. Set up appointment and good follow through. Service staff were VERY cognizant of cleaning/sanitation; all wore masks and practiced social distancing. Pick up after service very efficient and all communication done via email/phone. Staff Very courteous.

Antonio was very professional and answered my questions in an expeditious manner. The sales and financing process was extremely streamlined and the entire car-buying process exceeded my expectations. I highly recommend Rockville Audi.

I had an overall good experience at Audi Rockville. Very nice and friendly staff. Clean dealership. The process of buying the car took about a week from the first time I test drove the car until we reached and signed a deal, which isn't too bad. This has nothing to do with the team but I really didn't like the fact Kahu was being forced on me because the company decided to install the trial version. And I also didn't like the amount of time spent waiting but I understand it was the end of the month and they had more clients than they usually do. Will I go back for another Audi from Audi Rockville? Yes, Absolutely, on a different day tho. I just want to say thank you to Eric for going above and beyond answering my questions, following up with requests, and directing me to the right people when needed. Jordan you've been so great pushing for the better deal and making it work. And Kosta, thanks for spending and staying the extra time explaining products and finishing the paperwork. You guys have been really great.

Salesman was wonderful. I dislike the experience with finance department. I cam with preapproval and he moved my financing to a different bank.

Took my 2017 A4 to Rockville Audi for some minor but vexing warranty fixes, and Bryan and Chuck took care of my car like it was their own. They gave me a brand-new loaner, so I did not mind that the car was there for a week. They are extremely thorough and meticulous, and did not want to hand back the keys until they were confident that everything had been addressed. I could not be more pleased.

Great Team, environment, and overall experience!!! Went to buy a vehicle and trade my old vehicle in, which at most dealerships could be a long process but not here. The salesman and finance manager were quick and professional. 1000% recommend this dealership!!!

Tire replaced after finding screw in tire. Tie not in stock so waited an additional day.

From the moment I found the car on the Website everything went perfectly. Kenneth contacted me and offered to Facetime with me to show me the car. He took his time to be sure I saw the whole car, inside and out. We then arranged a time for me to drive down to Rockvile from my home in Rochester, NY. He sent me a link to complete the financing paperwork on line and a complete file containing the details and specifications of the car along with the Carfax report showing only one previous owner of the 2019 Audi S4. We arrived at the dealership. We took the car for a drive. It was great. We then met with Marcus to review the financing and the service plans he was very helpful and straightforward regarding possible costs of repair and maintenance for the car. Of course, prepaying for these services is the way to go. They were very careful regarding contact. Forms were completed on the iPad they gave us to use. Kenneth then went to our car with us. He put on the temporary plates and arranged our registration with NY and our insurance with our agent. He gave us a brief overview of the car, which was good for me. I planned to learn all about it from the Audi videos on the web and the very detailed owners manual. The car is great. So fun to drive in all the driving modes. Connections with my iPhone is easy and talking to the car is as easy as speaking with my Echo at home. All around a great experience. Plus, a great drive to and from Maryland. If you want an Audi, definitely check them out.

Pete helped me as I worked to decide which vehicle was best for me. I started in a TT, then a Q5, back to the TT, and ended up with an Allroad. He was unable to be present when I officially made the deal, but his colleague Jessica stepped in and was very helpful and patient. Thanks team!

The online buying process simplified or even eliminated many steps for instance not overstaying your welcome at the dealership, negotiate process, and setup schedule to meet with Sale Representative - dealt with one individual to avoid being harassed as soon as you arrive. Jessica exemplied excellent customer service by returning to the dealership to assist me through the sales process, ensured all paperwork was accurate, and gave a detailed overview of the vehicle purchased.

Great service even after you purchase your car! The care is hand washed every time you bring it in.

Driver’s side window on my 2018 Q5 wasn’t working and they came and picked it up 60+ miles away, gave me a loaner, fixed it the same day and returned my car first thing the next day!

We were referred here from a close friend. The recommendation has us expecting a lot. Larry and his team at Audi Rockville exceeded all of our expectations. Antonio and Kosta were patient and thorough in their answering of questions. Antonio was eager to affirm that the pricing was fair, even pulling up Cars.com and Car Gurus at the sales desk to make sure our price was fair (and even below market!) Honestly it was the best car buying experience I’ve had and they’ve won our continued and future business.

I had a trailer hitch installed on my 2020 Q5 by Chuck at Audi Rockville and could not have experienced better customer support from him. I had originally taken my Q5 to U-Haul to have the hitch installed because of pricing, but that turned out to be a terrible mistake because they had no idea what they were doing after 4 days with my car. Chuck and the customer support team (both Greg and Steven), had the exact opposite approach. Despite U-Haul having damaged both my electrical wiring and many parts of my car, the only response I received from Chuck as he worked through the mess was that we would find a solution with a "can-do" mentality. The customer service at Audi Rockville, from start to finish, is far better than any Audi dealership I've ever been to, and quite frankly is the first time I've had a good customer service experience anywhere in the past year.

Audi Rockville service is just the best ever. I was thinking hard about leaving the brand since they quit selling the A6 Avant (wagon) in the USA and I really want a mid-sized wagon. But their excellent service and the results I'm getting on my Audi vehicles with them changed my mind! I'll stick with Audi for a while (got an Allroad for now) and will keep praying they bring the mid-sized family wagon back to the USA. If you're near the Rockville area, there are several Audi dealers and service available. These guys are top notch. Best service ever.

Excellent customer service. Excellent job done on my car. Representatives are very professional.

Service is pricey, but in my view it's worth it. When I drive my car out after having it serviced, it feels brand new. Also, they have car porters that can drive standard.

A-one Service. Everyone I dealt with was a great....

Jessica Boac represents Audi's brand with the utmost professionalism and positive attitude. She was an absolute pleasure to work with. In fact, I flew from Cincinnati to Maryland to pick up the car just so I could meet her. My 3rd time around purchasing an Audi started in Cincinnati just 3 weeks ago. I visited the local dealership I purchased my last two cars from, in hope of talking to the sales rep I purchased my last two cars from. We had lost touch for over a year and a half, when I went from an Audi to a Tesla for a short stint. While visiting the dealership to test drive (and buy, because I had my mind made up already I wanted an RS5) the car, I found out he left the dealership 6 months prior. The gentleman that waited on me was nice, but I felt he didn't take me seriously. I walked in with my son and wife, wearing board shorts and a white tee. I asked to test drive the RS5, to which he quickly made happen. After the drive we sat down, and although he was very nice, I did not mesh well with him. I left that day and contacted another local dealership. I spoke with an enthusiastic sales manager, who heard my story and promised me he'd deliver a great experience. I told him what I was looking for, and he quickly found the one I had in mind, at the Maryland dealership in Rockford. He asked me to fill out an online app, and he'd get a hold of me later that afternoon. I immediately filled out the app, and waited... and waited... until 4 hours later. No call back, so I called and was sent to his voicemail 2x. The receptionist answered the phone and said he'd call me right back after he was done with a client. 1 hour later, no call. Fast forward to Monday morning. I called the dealership and was transferred to the sales rep's cell phone. He answered and said he'd call me back in a few hours. that afternoon, he called me back and said he was working on the financing options, and would get back to me shortly. No call back. Monday evening, I decided to research on my own. I went to every Maryland Audi site until I found the car I wanted. I got a chat pop up while visiting the Rockford site, and was asked if I wanted to chat. I figured I would get a text the next day, and put in my phone number. 2 minutes later, I got a text from Jessica Boac! Mind you, this was almost 10 PM on a Monday. I thought it was a bot text, but decided to reply. Nope, it was the real deal. We chatted for almost 2 hours, and Jessica went through everything with me. She listened to my story of the unpleasant experiences I had locally, and answered all my questions. She sent me the link to apply. I was hesitant since I already applied 2 days prior. But thought what's the worst that will happen. The next morning, by 11 AM, Jessica had me approved for 0% financing for 72 months. WOW! She walked me through the whole process, and made plans to have the car delivered to me in Cincinnati. After some thought and talk with the fam, I decided to bypass the delivery, and make a trip to Maryland to pick the car up in person and meet her. My expectations were more than exceeded. We decided to fly in late Friday night, and pick the car up Saturday morning. Jessica gave non-stop communication for the remainder of the week leading up to our visit to the dealership. We arrived Saturday morning shortly when the opened. The car was outside with a huge red bow on the hood. Never would I have imagined this. We spent 5 mins inside finalizing a few signatures, then made our way out to the car. Jessica learned I had a wife and 6 year old son. Inside the trunk was an Audi branded Monopoly game, 2 shirts for my wife, a hat and leather cleaner. ALL complimentary. I was absolutely shocked. This was hands down the best auto buying experience I have ever had. I have already referred 2 friends to Jessica, and will continue to do so. I'm a life-long Audi buyer, and will always go to her from now on. Even if it means flying to MD and driving back to OH for every purchase. Jessica went above and beyond. She never pressured me, and followed through with everything she promised. Her class and enthusiasm goes unmatched. Thank You Jessica!

Dealership did a fine job. I will return for continued service.

Steven (My Service Advisor) was very professional took care of the recall malfunction as well as the defective part in the rear seating of my vehicle (S8). In addition, he kept me updated regularly via text, email and calling me. Thanks for such a great and professional Service Advisor

Great customer service! I just bought Audi A5 sportback PRESTIGE. Mr. Kenneth Chang did a great job. If you know what you want and don’t want to have a Dealership BS, come here. Finance person was very polite and no pressure at all. I recommend this dealership and especially Mr. Chang, ask for him and he’ll make sure your car purchase experience is as smooth as possible.

I had a wonderful experience purchasing a car at Audi Rockville. Eric did an outstanding job of understanding my needs, presenting viable car options, and conducting the sale in a non-pushy but very professional manner. What a great guy! Kosta helped me find the perfect service plan and executed the sales paperwork with expertise and enthusiasm. Five star experience. I will definitely send friends and family to Eric and Kosta.

They offer great customer service!

Joseph W. Nowlin was great he followed up and kept me informed on everything about my new car with price and shipping and when it would be ready for pickup. Me being a sales person at one time knows great customer service and that's what he offered.

We had a great car-buying experience! Eric was very knowledgeable, polite, and courteous. He tailored car options presented to us based on our needs and preferences. For about two weeks while we were looking for the right car, Eric was very engaging and responsive to all of our questions. He even sent very concise and informative emails comparing the details between options we were weighing. This was extremely helpful and saved us time. We are extremely happy with our purchase! Would purchase here again.

It has always been a true pleasure to work with Rockville Audi. The service is top notch, reasonably priced and my car is always ready in a timely fashion.

I have bought 5 cars from Audi Rockville from Tristan. It has always been a seamless experience without any hassle.

Excellent buying experience!! I went to look at a BMW 3 series Gran Turismo. I worked with Nathaniel Jackson and the customer service was awesome. The car was listed for a great price and I did not feel pressured into buying the car, although I did purchase the car that day! I couldn't be happier with my purchase. I will be back on the future when I am ready for my next car. Audi Rockville is the way to go!!

Excellent After Sales & Customer Service

I was very happy with my experience purchasing a car from Audi of Rockville. The dealership is very clean and they seem to have the “Social Distance” concept down pack! There’s cleaning people constantly wiping their facility down that to me gives the customer a better sense of feeling comfortable now days during this “Pandemic!” Also, they worked really hard to help me throughout my purchasing process (trade-in), buying, and financing. I strongly recommend Audi of Rockville, if you want an excellent car buying experience.

Great, on time service and will provide a loaner for scheduled maintenance.

Recently purchased a CPO S3 from Jessica. She was a pleasure to work with and even helped us make sure we were comfortable with the car that we were buying. Love our new car.

I purchased my Audi SQ5 from out of state at the Audi Rockville and couldn't have made a better choice. The whole team was great throughout the entire process of the sale. Peter Green was awesome at answering and communicating the details of the cars before I flew up from Charlotte, NC to see that car. Konstantine Sarakinis was very knowledgable on the car packages and took the time to really explain details of closing with me which made me feel very comfortable with process. Eric Sohn was great at taking the time to get the car ready for me and walking me through all the features of the SQ5 and how to use and set myself up correctly in it. This was great experience and would highly recommend my family and friends from Charlotte, NC to this Audi dealership.

My boyfriend just bought an s4 from Audi Rockville 3 weeks ago and we love it! Karl has been very helpful and has reached out multiple times on how we can enjoy our vehicle even more by sitting down with him and personalizing each button and functions. The dealership is very clean and everyone was nice and pleasant when he was taking a tour. Awesome service!

I purchased my Audi SQ5 from out of state at the Audi Rockville and couldn't have made a better choice. The whole team was great throughout the entire process of the sale. Peter Green was awesome at answering and communicating the details of the cars before I flew up from Charlotte, NC to see that car. Konstantine Sarakinis was very knowledgable on the car packages and took the time to really explain details of closing with me which made me feel very comfortable with process. Eric Sohn was great at taking the time to get the car ready for me and walking me through all the features of the SQ5 and how to use and set myself up correctly in it. This was great experience and would highly recommend my family and friends from Charlotte, NC to this Audi dealership.

Tristan, the sales rep at Rockville Audi listened to what I was looking for and presented the various options with the goods and bads for each. Tristan also went over not only the features but the engine and various internal workings of the car. Tristan and others made the process of purchasing the car easy and quick. The dealership, Tristan and others were never pushy, emailing once every couple days after my test drive to see if I had any questions, which I appreciated the not being pushy and seeing if I needed any more information. Thank you for making this process easy, quick and friendly.

I feel bad that it took me so long to actually write a review but one thing is for sure, I couldn?t go but so long without expressing how absolutely Amazing these guy?s over here at Rockville Audi are. I especially want to give a shoutout to my main man Peter and there was another guy, he was my finance manager I forgot his name but both of those guys need proper appreciation, I felt like these guys was not trying to make their pockets fatter at all, these people genuinely want to see you walking and smiling to a car of you?re choice at the end of the day. And they are exceptionally efficient as well.

great customer reception, attention & service with great caution amid covid times

Fantastic Job !! Bryan Webster was profesional and excellent customer interaction. Because of his people skills i will pass on my experiance. Great Job.

Had a very good experience with Pete Green of Audi. I gave 4 stars because the process was excruciatingly long - they were very busy selling cars that day! I am happy with the deal I got and will definitely recommend Rockville Audi

I just bought Audi at Rockville Audi. I am very pleased with service, knowledge and friendly environment. General manager Larry Servin established very high professIonal standards and provided full support. The salesperson Kenneth Chang was very knowledgeable, caring and tried to help me in any way. I highly recommend Kenneth and this dealership to all future buyers. Thank you guys, Sincerely, Bella Sheyner

Pleased with quality of service, but still unsure why the car needed a costly 40,000 service when it only had 18,000 miles on it(It is garaged 7 month each winter when I am in Florida.)

This was my first time to this Audi dealership. Since I recently moved to the area. They we’re knowledgeable, prompt and had far less waiting than any other Virginia dealerships. However I didn’t find them as friendly as the Tyson’s Corner, not to be misconstrued as unfriendly. They did however seemed to be pushing more for things I didn’t ask for. Some of which were hundreds of dollars. They also seemed to be pricier than Virginia dealers. I would recommend them but for someone not well informed I fear they would be taken advantage of.

Great service. The team are very helpful and professional. The General Manager Michael Zheng is provided us the best services that we ever experiences. I will definitely recommend any friends and family to Audi Rockville.

Our sales agent, Jessica Boac was fantastic.

Had a great sales experience at Audi Rockville. Our salesman Karl was very knowledgeable about our chosen car and made sure everything ran smoothly. We are thrilled with our new Q7.

Karl went above and beyond. Amazing customer service.

The sales process was seamless and the pricing was fair and transparent. Highly recommend Tristan for his patience, knowledge, professionalism.

Excellent service with courteous and well informed staff. The automated and online services worked well and the check-in and check-out processes were easy.

Great service and friendly knowledgeable staff as usual. They went the extra miles and dropped my car off to me instead of me going to them to lick it up after major service.

Overall the experience was great! The employees are extremely helpful and accommodating. This is my go-to dealership for my Audi car and truck.

Experience with Sales Rep Mr Nowlin was awesome. Thank you

Our experience at Audi Rockville was very pleasant . Buying a car during a pandemic is difficult, but the people at Audi Rockville made the experience fun. We were helped by Antonio DiFranco, who helped us every step of the way, from test driving our car to making sure we had everything we needed before we left the car lot. Neil Xing (finance) was also terrific in answering every bit of question we had about the whole process.

Love the dealership, absolute no pressure in buying a car. Entire Staff starting from Sales to Finance is very helpful and friendly.

Overall experience was exceptional. From our first meeting with Nathanial Jackson (Sales person), there was no pressure, he was direct and honest. All staff were very professional and the best car buying experience I have had (and I have bought many cars in my life).

Great service and it was very pleasant purchase no hassle or hidden fees.

Everyone at the dealership is knowledgeable. The entire experience from the test drive to the sale to the financing is seamless. The General Manager is available to discuss your purchase, financing , loan, options and can help narrow down your needs. He tells you right away if a car you want is available to test drive. This is the second Audi I have purchased and my salesmen Antonio DiFranco does not pressure you and is helpful to get you to the best choice.

It was a pleasure doing business

Although there are other locations closer to me, I also call the Rockville Audi dealership. The staff there is very responsive and always able to help. They answer questions and provide the best support ever. Initially I worked with Timothy and most recently I worked with Steven. Both of them not only made sure my car was cared for while in for service, they answered the multiple questions I had and took time to explain everything to me. The process is always easy and they have me in and out quickly. Will recommend them to everyone!

Just had a part replaced and I wanted to give due credit for exceptional service. Great communication, fast service, and my car looked fresh off the line when it was finished being repaired. Y’all are top notch and would recommend to anyone! Thank you!

I bought the Q3. Jessica was very diligent and accommodating keeping me up to date on the progress of obtaining the color I wanted.

Polite, professional, persistent but yet still a courteous team. And, Eric was my go to person. He's awesome!

Awesome process great ppl Mike held me down

Rockville Audi took good care of my car while it was in for regular service. It was nice and clean and washed when I picked it up. I'm still not quite used to this idea of communicating by text message, but that was all right.

Nate Jackson was a great experience dealing with you you make me feel very comfortable you answer all my questions educating me about the car and I will definitely recommend you to all my best friends from 1 to 10 you got a 10 thank you very much Mario Charkas

The team at Rockville Audi was terrific! They were professional, knowledgeable, efficient, and friendly. From the moment I walked through the door and was greeted by name by Jessica to the time Jessica sent me on my way with the new car, I felt the team was on top of their game and the experience could hardly have been more pleasant. And, with only minor quibbles with the design, I am enjoying the new A5.

I never would have guessed car buying could be a pleasant experience, but working with Eric was fantastic. He was the most professional, patient, and dedicated car salesman I've ever met, and not to mention the most good-humored! No matter how many questions I threw at him, he always answered promptly and was incredibly knowledgeable about every detail of the car and the entire buying experience. I would highly recommend working with Eric to anyone, especially first time buyers like myself. Truly the best experience I could have ever asked for!

Antonio was a very good salesperson. He took all my concerns to Mike the sales manager who working with Antonio gave me the price I was willing to pay. Later Antonio walked me through every button, switch and level on MY allroad, the prettiest car sold that day

Friendly, responsive, and professional staff. Bryan was superb!

I received excellent service from my sales person. I went in he had what I wanted. I received an excellent and worked with a great sales team. I was so impressed I have referred him to a colleague! Who will be buying through Joe Nowlin. Thank you!!!

My wife and I recently purchased a CPO 2019 Audi Q7. It's the second Audi we've gotten there (prior A4 lease in 2007). This dealership has a great inventory of vehicles - in my opinion, the best in the DMV. We were able to very easily schedule an appointment and when we arrived, they had the 2 vehicles we were interested in ready for us. We test drove the vehicles and were told to take all the time we wanted with the test drives. Prior to coming to the test drive, we researched the vehicles in which we were interested and found that for the area, the prices were good (CPO Q5) and great (CPO Q7). Because we came on the first day of the month, they gave us the incentives they had offered in May, which included a lower APR. We left with the car that night and couldn't have been happier with our sale associate. Nate Jackson was great. He answered all of our questions, and since it was a car we were purchasing for my wife, Nate spoke directly to her and made sure she felt comfortable with the vehicle. The manager, Jun Oh was great also. It was really a smooth process.

This is the second time we've purchased a car from this dealership. It was easy to schedule an appointment, they had a large inventory, the cars were ready to test drive when we got there, and pricing was very reasonable. Nate, our sales representative, took the time to explain the features of the car, answer questions, and made the experience pleasant. He was quick to return emails and phone calls.

The staff did a great job, this was the first time Our car needed an oil change. I was surprised the waiting area was So packed, so I skipped grabbing a coffee, and walked the show room. Who ever did the plans on this new building missed the mark, Audi should get 50k back from architecture planning, then spend a little more on waiting area.

Just bought a Q7 and I absolutely love it. Karl was my salesman and he was great. He took the time to go over all of the bells and whistles with me. I'm a very happy and satisfied customer.

Clockwork from start to finish. Very courteous and knowledgeable. My only complaint is the $4.80 they charged me for a gallon of gasoline. I drove it home and back to the dealer (max 20 miles) and thought that the fuel charge was bogus. Not to mention that no one told me to replace the gas.

From Jessica's response via email, to Nick's attention to detail, wrapping up with Neil's knowledge on the product - I couldn't ask for more.

Rockville Audi nailed it: car purchasing made fun and easy

The Service staff, Steven in particular, did a tremendous job of taking care of me. The updated showroom looks fantastic. Service is very easy, in and out. Great job preparing for and preventing COVID19 transmission by disinfecting the loaners and your car before and after service. I would highly recommend Rockville Audi.

Had a great car buying experience. Jessica was great

Larry the Gm has it figured out! Kenneth the sales associate was awesome to deal with

Took six months to get car. Process of getting us to buy additional warranties should be vastly improved. Just come out with it. Don't have us take a phony survey. It's off-putting.

I was able to handle the process almost entirely online! I drove almost 4 hours to pick up my car, and it was exactly as expected. Tristan provided remarkable service!

Joe in Service is very professional always helpful. Thanks Joe!

Got 2 flat tires during my covid-19 curbside pick up. Rockville Audi contactless pick up and drop off was great. Even cleaned my car. Thought I had only one flat, they found 2 and took care of me. What an easy and perfect transcation. Thank you Rockville Audi team

Excelente!!! Michael un genio !!! Thank

I visited from out of state (PA visiting Rockville, MD). Kenneth communicated well over email. Arranged a viewing from tricky situations (Corona virus). They were careful and very helpful. I intended to purchase a certified used S5 and I ended buy a new S5 an AMAZING deal - no pressure at all. We arrived about 5.30pm and we were the last to leave around 9.30pm! They didn't hurry us or question anything I emailed a few questions after purchasing the car and i received a text with screenshots explaining and a call explaining the images plus a promise to email me further details by the specialist. I thoroughly recommend this dealership and comparing to prices in PA this branch was about $5k cheaper on average! Recommended and I wish this was my local dealer.

A-B Friendly and helpful. They got the car in and out quickly and had a loaner car ready.

Great customer service! Eric was attentive and listened to my needs. Also, many thanks to this dealership for practicing safe measures during the covid-19 pandemic.

Very knowledgeable friendly and helpful staff. They helped me select the right car for my needs. It was a real pleasure doing business with them

They serviced my vehicle fine for 1 yr 10,000 miles however they did find the problem of noise. I tried to bring it to there attention when I heard it driving away. They were to busy to take a second look at the moment. Suggested I come back. it would have taken 2 minutes for me to point it out. The second issue they wanted to charge $300.00 to rotate tires, do an alignment and add an engine additive to reduce wear. I have only driven care 7,500 miles Brand new Q5. one year old. When I asked the question was it needed. I could not get a good answer.

I visited from out of state (PA visiting Rockville, MD). Kenneth communicated well over email. Arranged a viewing from tricky situations (Corona virus). They were careful and very helpful. I intended to purchase a certified used S5 and I ended buy a new S5 an AMAZING deal - no pressure at all. We arrived about 5.30pm and we were the last to leave around 9.30pm! They didn't hurry us or question anything I emailed a few questions after purchasing the car and i received a text with screenshots explaining and a call explaining the images plus a promise to email me further details by the specialist. I thoroughly recommend this dealership and comparing to prices in PA this branch was about $5k cheaper on average! Recommended and I wish this was my local dealer.

Excellent experience and due to salesperson Pete Green

Brian (service advisor) Greg (receptionist) and Mike (tech) always take great care of me, highly recommend!

They gave me a courtesy wash, but they didn?t wash my car

Everything was excellent Thank you for your help

Really good experience. I recommend this dealership to others who own Audi?s.

Provided all the options and listen carefully regarding my needs and offered the best option. Complete process was very transparated and help to get the best interest rates options..

Great communication, knowledge and overall experience with the sales person, Kenneth Chang and Shane Lee. I found my vehicle on the internet after hours and they were responsive the next day and I was a le to do a quick pickup--observing social distance, of course--while still feeling like I had a COMPLETELY personal experience at a BEAUTIFUL dealership! I will highly recommend and refer my friends. P.S. I ❤ my Audi Q7!!

As always , my service experience at Audi of Rockville was superb.

Did an intake modification to my 2018 S3, service was top notch. Rockville Audi came highly recommended.

Very convenient,..fast and friendly. I felt very safe with their thorough Covid-19 pandemic procedures?virtually no physical interactions and complete disinfection of the loaner car and my car. Oh, and great service!

Melody and Rob at Rockville Audi are the Best whole service team is the Best??Thank you guys you never disappoint me ?

Very good and prompt service and the staff was very professional

Bryan W and Mike O are a phenomenal team that ensure my vehicle is well maintained and safe. Bryan is always able to get me an appointment within a few days of contacting him and Mike is always ready to get me in and out. Thanks Bryan + Mike!

Bryan and all staff in service want to help people the best they can. Having visited Audi dealerships throughout south Florida and in Frederick Maryland; this is the best service. People are genuine.

We have bought our second Audi there and they have provided the best sales team and service . I believe you will not get a better deal any where else . Larry and Mike are the best and really appreciate them working with us ! FIVE STARS

I have been coming to Rockville Audi for the past two years. Although I did not purchase my car at this dealership it is the dealership closest to my home. In terms of buying I didn't purchase here because I got an excellent deal elsewhere. Therefore, I can't comment in terms of the buying process. However, in terms of getting the car serviced they are excellent. They schedule everything promptly, work with me to secure a loaner that is big enough for my family's needs, and keep me posted. There have been two instances where I had minor issues but this dealership managed to get everything taken care of. I won't go into details but I think its important to note that IF things don't go well (such is life) that this dealership won't say tough luck or make things difficult. I think the way people handle those tough issues is an example of their true dedication of how they run their business.

Very customer friendly Service was done ahead of promised time

Great place to service your car, new or old. Fast, convenient, and courteous.

Rockville Audi made the buying process a pleasure. Was able to get a great deal on my new ride. The facility and staff were very inviting. Streamlined process to finish deal and get me off in my new car. Highly recommend Mike and his team.

Outstanding customer service because of the helpful attendants and multiple ways to communicate the status of the car.

Jean Marc made the buying experience too good to believe! His attention to detail is impeccable and I felt like a friend throughout the entire process as opposed to just a customer. I will never buy a car from anyone else again! Rockville Audi also provided fantastic customer service from the immaculately clean facilities to personable associates. It truly must be the best place to work and shop

Great purchasing experience at Rockville Audi. And Antonio was the best!!

Mr. Jeon and Mr. Oh made the buying experience less stressful. They were more than accommodating in finding the car that I would purchase

First time at Rockville Audi service department since purchase. Efficient and flawless! Thank you Brian.

Great place to buy a NEW Audi. I Like the team and sales person Karl. He was very patient to listen to us What We want and specially, he did not push us to make decisions. He showed us a lot of NEW features about NEW Audi.Great Job

My first Audi purchase and Rockville Audi made it an awesome experience. Nicholas Appiah was awesome from start to finish. He made me comfortable through the whole process. Very transparent, trustworthy and most of all reliable. I was hesitant in the beginning because I needed a car asap and was not in the best position, in my opinion, to get one. But Nick and the Rockville Audi came through for me. And I’m totally grateful

Dealership recently moved across the street to a new building. Very pleasant atmosphere. I liked the ability to sit and review the particulars of each car for sale, including reviewing the Carfax. This beat going from car to car on the lot! The atmosphere was not high pressure however be prepared to spend some time. I ended up selecting the 2017 Audi A6 instead of the A4 because the A4 just did not excite me. Even though I promised myself that I would resist the "add-ons", I did succumb to purchasing the 4- year extended maintenance package at close to $900 per year. Oh well, only time will tell whether that made any sense.

Very pleased with the quality of service from Rockville Audi

Had a great experience with Joseph Nowlin purchasing our certified pre-owned 2017 A3 e-tron! Would definitely recommend Joe!

Very professional, low key and Tristen let the car speak for itself. Would go back to them for a new or certified pre-owned Audi!

Always the best experience A team of professionals

I always enjoy my experience at Rockville Audi. Everyone is always so pleasant and willing to help. It feels good to be a part of such a good family.

Ryan and Greg were great to work with. The service from the time I dropped my car till I picked it up was excellent.

Thank you Chris for a great buying experience. Look forward to being part of the Rockville Audi family.

Could not have asked for a better sales associate! Joe was professional, extremely knowledgeable, efficient, and personable. My interactions with the finance and business staff was seamless and painful!

I usually find buying a car a bit of an ordeal, but Kenneth Chang and his colleagues made it a genuinely pleasant experience. Everyone we encountered was gracious, helpful and well-informed. I felt I could trust them, and I think we got an excellent deal.

We enjoyed the experience of buying a car at Rockville Audi. Kenneth Chang was terrific in handling the sale, and everyone else we encountered -- from the receptionist to the finance manager - was cordial, well-informed and eager to be helpful.

Ill be glad when you are in your new facility since it takes a lot of time to get the cars back and forth across the street.

I had a very good purchase experience dealing with Kenneth Chang, Audi Brand Specialist. I would recommend him highly.

Quick process but a little confusing in not fully educating buyers of the details of the operation of their new vehicles.

Best ever salesperson. There was no pressure. Very courteous. Took the time to do an in service on new technology.

If you do any service here please see Ryan Hart, he has always been honest and very affective when it comes to my budget.

Tiptronic Quattro was very helpful, patient, and knowledgeable about the cars. He is outstanding!

I purchased my 2018 SQ5 at Rockville Audi. The car buying experience was wonderful with a great team and a most knowledgeable salesman, Antonio, who helped me learn about and access the available technology in this amazing SUV. I only bring my car to Rockville Audi for service where the expertise continues. Thank you to all.

Services are superb, but is too expensive. That is the only reason I give 4 instead of 5 stars.

I got a new A8. Best prices in the area.

excellent service the last 10 yrs and great buying experience buying my new Q5, Larry and Joeo are really great people

Excellent car buying experience. Knowledgeable and caring staff, that will make sure you are happy. Jess and Shane are genuinely great people... Ask for Jess if you think on buying an Audi!

Kenneth was an amazing salesman and Rockville Audi surpassed my expectations for a dealership. I emailed through USAA about an S4 and Kenneth was more than nice getting me all the information about the vehicle. I came in and test drove the vehicle while they appraised my trade and was out the door in my new to me S4 within 4 hours. AMAZING!

Great service and customer care.

I had a problem with a newly purchased used car. I brought to the dealer and was very impressed by their operation. The service rep was great as was the tech that I rode around with to recreate the issue that my car was experiencing.

I was referred through a friend to see Ron Rodriguez at Audi, Rockville. I am always highly sceptical when purchasing a new vehicle. I need to say that this was the easiest and most pleasurable experience I have ever had,from the time I spoke with Ron on the phone until I drove away in my brand new car. The service was like no other and I felt that Ron went above and beyond to make sure I got my payments where I needed....and in the car I wanted. Danny the manager came over and congratulated me on my new purchase. I am loving the vehicle..it drives like a dream. Anyone looking for a new car this is definitely the place to go..Ask for Ron...he is stellar. Thank you for everything! My family and I will be back for our next vehicle. Kudos Audi for giving such amazing service!

I was referred through a friend to see Ron Rodriguez at Audi, Rockville. I am always highly sceptical when purchasing a new vehicle. I need to say that this was the easiest and most pleasurable experience I have ever had from the time I spoke with Ron on the phone until I drove away in my brand car. The service was like no other and I felt that Ron went above and beyond to make sure I got my payments where I needed....and in the car I wanted. Danny the manager came over and congratulated me on my new purchase. I am loving the vehicle..it drives like a dream. Anyone looking for a new car this is definitely the place to go..Ask for Ron...he is stellar. Thank you for everything! My family and I will be back for our next vehicle.

I had a great experience at Rockville Audi ! Everything went well with my purchase and I know I went to the right Dealership. Thanks Everyone!

Jessie was courteous, professional, knowledgeable and more than willing to help.

Ryan and Erin and wonderful and reliable! I drive further to have my Audi serviced here and trust they will go the extra mile for me.

Great service! The team at the Rockville location strives in every department. I want to thank the sales, finance, and service departments for their patience and guidance through this purchase. Thank you to Pete, Kosta, Max and Brian! Your work and service is appreciated!

Highly recommend Rockville Audi for both sales and service. They are professional, great to work with and Audi is simply the best.

Professional and polite, they provided the service in a convenient timeframe for me.

I recommend that if you have an Audi, you will be satisfied with professionalism of the staff at ROCKVILLE Audi. The customer service in the sales and service departments are top notch. Also, you will very comfortable waiting in the lobby area of both departments. Brian Webster is one of the service representatives. He is the ONLY representative I have dealt with since have been taking my Audi 6 to them in the last 5 years. Kiddo to Brian!!!

My experience at Rockville Audi was excellent. Everyone (especially Larry, the manager) was kind, fair, and made me feel good about every aspect of the transaction.

My experience at Rockville Audi was superb from start to finish. They excel in Customer Service. Working with their sales team, specifically Ron Rodriquez was a seamless and exceptional experience as he transitioned me from my Q3 lease into my new car. Thank you for all your help! I love my new Q5.

This was maybe the best car buying experience I've had thus far. Antonio DiFranco was pleasant, knowledgeable, forthright, and made all the difference in what is typically a quite daunting effort. I would highly recommend Rockville Audi, and especially Antonio.

Nice place, people go out of their way to help and make sure your Audi is take care of but it does come at a cost.

Ryan did a great job for me for a recall!

Great experience with the techs from start to finish. They gave me a ride home from. The dealership.

Best sales and service experience ever! Everyone was very helpful and knowledgeable.

I was out of town and had to deal with a semi-major problem with my car; Brian in service did an outstanding job in linking up with me and the insurance to handle the problem.

I think it was a pleasant experience, our sales associate was pleasant and easy to work with. He was not pushy and up front. However, we were unsatisfied about the "other dealer installed items" we were required to pay for. We purchased a used vehicle almost 10 years old. We were still required to pay $299 for Kahu. This is a service We will never use. This may be a benefit to people who have high end vehicle, brand new vehicle or even to the dealership, however my family and I believe its unreasonable to force buyers to foot this expense. Further more when you read contract/disclaimer of Kahu it is very disturbing and intrusive. Frankly it is an invasion of privacy. I will say while my buying experience was pleasant, this one thing would keep me from purchasing from a Rockville-Audi or any dealer that has this requirement. I will be on the look out for it going forward.

Tristan Arey made my car buying experience as enjoyable as car buying will allow. We communicated before I arrived on site from Baltimore. Tristan was very responsive to all of my prep questions, and when I arrived, he had everything prepared. Not only did he get me through the process quickly, he followed me to another dealer to drop my leased vehicle and returned me to Rockville Audi to pick up my new car. Excellent customer service which ensures that I will refer him to others and I will return to him if ever possible. thanks, Tristan and Rockville Audi!

It was a great experience, Julian Collins, very professional in showing everything about the vehicle, and Mr Baker very friendly

We had an awesome car buying experience, and service is always great. Erin the service manager is amazing, always takes great care of us!

Efficient service, fair prices, no unnecessary upselling of services. Facilities undergoing renovation at the time.

Got into another car, was tricky finding exactly what we wanted to lease. Options were provided swiftly. Ended up having Rockville Audi source the exact spec from another out of state dealer. Took them less than 24 hours to deliver it to us. Larry and Elliott did a phenomenal job considering that they are completely under construction at the moment. Both called after to check in. We had a concern about a door, Called Larry who was in a meeting, he even offered to pick it up. Turned out to be a simple adjustment. Great people. A true testament to great service.

Excellent customer service!!!

Got an amazing deal with my spanking new A6. The whole sale process was top notch. Greeted warmly by Antonio upon entry into the dealership (maybe he sensed that I am Audi guy) :-) . Antonio made the whole process very pleasant and seamless. Enjoyed the free shuttle from the house and to the dealership. Ronald and Hakeem were a joy to chat with.

Went there to service my audi s8,very pleased with staff,Joe was very friendly and helpful,in top of what i asked to do,they took care of my recall that i did not even know about,Max the manager was also very professional and down to earth,thanks guys again and i will definitely see you soon...

I had a great experience at Rockville Audi these past few days. Everyone from Larry Sevrin, the GM, to the Sales Manager, Dany Aly, the salesman, Jason Eden, and finally Serghai Calmic, the Finance Manager, were a pleasure to work with. Thanks, Rockville Audi!

I love that my car was clean when I picked it up. Customer service was great. Everyone was so nice and helpful. They also made sure I had a loaner car.

Great experience and very friendly. I left bethesda service dealership ( the one near me ) because of a certain person there that should not be working for Audi. I don’t regret going rockville.

I've been doing business with this dealership since buying a new TT in 2000. Since then I've had all my Audis serviced there ; TT, A6, Q5 2.0, A7, Q5 3.0. I continue to return because they have excellent advisors and put the Customer first. The consistency of excellence from Matt, then Max and now Brian means something to me in that they really understand the cars and it's like I have a pit crew for performance and reliability. Their sales side is comfortable to buy from also. All together A / A+...RLB

It was pleasant to do business with Audi Rockville. We didn't have an appointment, but we were accommodated and we were very well received. The entire process was cordial and the environment was busy but pleasant and devoid of any high sales pressure. The dealership had an extensive of vehicles to choose from at very attractive and reasonable price. I highly recommend the Rockville Audi dealership.

Bought a used Lexus at the dealership. Treated very well, but the process was extremely slow. Had to ask twice for the paperwork to be emailed to me. Left with One remote and one key to the vehicle. The battery in the remote was dead. Easy to buy a battery, but my expectations from any dealership would have had them replacing a battery.

Absolutely! And the Best Service Advisor is Joel Mugisha. Knowledgeable, professional, and always personable - and servicing of my vehicle was completed correctly and within the time quoted. And topped it off with a nice wash & vacuum. Thanks again Rockville Audi and Joel Mugisha. Still loving my beautiful Monsoon Gray baby. ⭐️5 stars

I scheduled an appointment for service and I was in and out of the shop in 15 minutes with a loaner. Loved the personal touch and how they took care of my A6 with the complimentary car wash. Very pleasant service experience. Thank you Rockville Audi!

Jonathan Yune provided outstanding customer service. I would recommend Audi Rockville to my friends and family.

I truly enjoyed my salesman Tristan and the finance manager Marcus were phenomal. Marcus went the extra mile to ensure I had the bast rate although I was prefinanced. He actually found me a better deal that gave me a 4 year extended warranty on my used vehicle and replacement key warranty as well!!! I am one happy customer!!!!

Recently purchased a vehicle from here and the customer service was outstanding. Everyone was warm and welcoming. One of the best vehicle purchasing experiences ever.

Always good at the dealer. Only issue was that there were no loaner cars available and the drop off and pick up were slow. This was the first time I’ve had to use a loaner and it might have been that it was close to Xmas but next time I’ll drop off for service the night before so I have a better luck with getting a loaner.

Great job once again Always come through last minute to make sure the car is done correctly

Rockville Audi Service has been the best service department I have worked with for the servicing of my Audi. I live about 30 miles from Rockville Audi, and more than willingly will make the trip - even though another Audi dealership is closer. Ryan Hart has been absolutely amazing to work with - taking care of my vehicle and me! He has thoroughly explained processes and what will be done, and kept me informed during the time my car was in his care. He has been able to do work and fit me in when the closer Audi dealership said it was impossible. Are there more than 5 stars to give this guy?

Ryan in the service department was very accommodating and easy to work with!

Just want to drop a great review for Rockville Audi Service - Max and his team (thanks to Mike, and Brian also) are fantastic to work with and are always on top of their game, responsive (even after I leave...or if I have questions), and really take care of my vehicle. I drive a bit further to these guys to make sure I'm getting the best possible service. Thanks guys!!!

Prompt courteous service..

Good experience ; clean facilities; welcoming staff.

After looking at the car on a Monday evening I called my sales person to arrange another time to come back during the day. Due to my work schedule, I was planning to come baack on the following Saturday. It was my intention to buy the car, unless I noticed something that I had missed in the dark on my first visit. I was told that the dealership wouldn't hold the car, even with a deposit. I was told it would be first come, first served and that there were two others interested. As a result, I had to drop everything to get back. That said, I was happy with the communication from my sales person. Also, the dealership covered the cost of an Uber , which was helpful. I can not recommend Rockville Audi, simply because of the dealerships unwillingness to hold the car for a few days.

Tristian and Rockville team made the buying process easy and transparent. We had a smooth and quick transaction! Great facilities and top notch service!!

Tae Yeon at Rockville Audi was patient and helpful. He directed me to the best options and followed up with help that was always friendly and useful. I got a great CPO A4 at Rockville Audi and I’m very happy I went there.

Best experience ever buying a car. Everyone was great and nobody was pushy. They provided lots of information, options and overall excellent customer service.

Superb, efficient, friendly visit. Have never been disappointed by the team.

This was the second time I've visited to inquire about a car. The first time I felt very pressured despite saying I had no time frame or pressure myself to purchase a car. This second time, primarily for a test drive and to have my wife try out aspects of the car, the sales person was calm, did not pressure us whatsoever, answered all questions, and generally earned his commission as we ultimately bought a car. My only quibble is it would have been nice to be reminded of certain documents we needed to bring with us the next day for the actual purchase paperwork to go smoothly.

I absolutely love my new white Q3. Tae was so patient with me during the entire car buying process. I visited back in July and test drove a vehicle and could not make up my mind between Audi and BMW. Tae was very patient with me, and I could not believe that he remembered me when I came back in November to purchase. He even has called to check up on me since I purchased my vehicle. 5 Star Dealership, very clean and love the music always!

Nate was polite and provided positive ,relaxing atmosphere. Sergei, finance manager was a little aggressive and seemed to rush me out once credit checked out. My main complaint was that the whole process took eight-yes- 8 hours to complete the process.

Max is the best service manager, period. He is friendly, knowledgeable, and genuinely committed to customer satisfaction. The same can be said for my service rep Joe.

Friendly staff. Didn’t feel pressured.

Good people and great service

Excellent experience. Jason Eden did a great job. They are my dealer of choice from now on.

My Audi needed service so I took it to Rockville MD Audi. My over all experience was awesome. I recommend this dealership and will continue to take my Audi for service at this location

From the time I was contacted by e-mail and after my purchase I had a wonderful experience. Kenneth Chang was a wonderful sales person. I have no bad information to give. They even cleaned and fueled the car. I was not expecting that level of service, but I was truly surprised. I can not wait to see all the repairs to the building when I return for service. Oh yeah, they also set my service reminder e-mail up before I left. Thanks Guys.

Highly recommend Audi Rockville. Salesman, Jason Eden, knowledgable,courteous, no pushy sales pitch. He answered all my questions thoroughly. I was never pressured and felt very ease in a process that's normally anxiety provoking. Needless, to say love my Q7 and all Audi has to offer. Run to Rockville Audi, you wont be disappointed!

I highly recommend the dealership in particular Kenneth Chang - knowledgeable, easy to deal with, definitely deserving of the highest representative's rating. Actually planning on visiting him next month to see about a new Q5.

Great work and prices. Fast and courteous service.

I received the red carpet experience!! I walked and was greeted immediately with outstanding service.

Service and professionalism is top rate

What a great experience from start to finish. Laid back atmosphere. Very helpful and accommodating staff. Top notch.

Quick and easy. I recommend more monitoring of the service entrance both in/out since each time I arrive I’m not entirely sure where to pull into and there usually isn’t anyone at the front desk and first chair to greet me and acknowledge. My overall impression of the center is very positive.

Rockville Audi was hands down the best car buying experience i have encountered. Jonathan was my sales professional and he delivered an experience that made my decision to buy an Audi and easy one. I have an Audi dealership with in 4 miles of my home, but chose to with rockville strictly because of Jonathan. Great experience and highly recommend them for anyone in the market for a Audi!

This is among the nicest dealerships I have dealt with in my many many years of car buying. The service department are all very well versed in the Audi vehicles and they know their stuff. My service adviser is Jesse and he has a great personality, very even tempered and doesn't get flustered under pressure. He is honest, straight forward, and keeps me abreast of the situation with my car if it's in for repairs for an extended period. The dealership environment is friendly, open, and has plenty of amenities that make a long stay (if it's needed) comfortable. The dealer also provides loaner cars for more complicated repairs which is much appreciated. All in all from buying process to delivery to service and repairs I would give Rockville Audi 5 stars.

Courteous, thorough, and detailed in their attention to servicing my Audi A4. And shined up the car as a bonus. And the best part was that I didn’t pay a dime. Thank you AudiCare

The service manager, Max, is the best. All the service advisors are superb as well. I have never had an issue with a repair or maintenance item not being done to my satisfaction.

Antonio provided me with excellent customer service. I am truly enjoying my new car. Thanks Antonio.

I would never buy an Audi from any other dealer!!! This is our family's fourth car from Rockville Audi and they never disappoint. The GM, Larry Sevrin has an amazing team of professionals working with him. Larry himself answered all my calls personally and had so much patience when describing all the different options/packages and made it clear that he wanted my car to be perfect just for me. He was a wealth of information! The Sales Manager, Mike Zhang and Jullian Collins, a Brand Specialist guided me through the process once I decided on my new Q5. I was quite impressed when I saw Jullian's five medals for proudly serving our country. While some dealers try to "up sell" you regarding maintenance plans or other after market costs, the finance manager at this dealership did not. His ethics should be noticed and appreciated. And in case you are wondering about their service department, I've owned my other Audi for four years and the Service Manager, Max Aaron is wonderful. He has so much patience and between Max and Larry, those are the primary reasons I always come back to this dealership.

The entire sales and service teams at Rockville Audi are exceptionally attentive, customer focused and professional in their dealings with prospective clients and long term customers alike. I was impressed with their willingness to work with me on every aspect of my new car purchase, and the hassle free negotiation over my previously loved Audi trade-in. We achieved the desired results over a few e-mails, and ultimately closed the deal rapidly.

We are very pleased with Antonio DiFranco who sold us our new car. He understood our car needs and found the car of our dreams. Both Antonio and his manager made the process easy and comfortable.

Hassle free service. Completed on time. Excellent detailing job.

These folks are wonderful, honest, and pleasure to do business with.

Joel in service and Alex in sales continue to shine! Joel has made me a lifelong Audi customer! I literally drive an extra hour to go see Joel instead of local. Thanks Audi Team for being the best in class!

Excellent service . Thourough and complete explanations given.

The service department was awesome.

The experience at the location is always exceptional.

Excellent service. Ryan was a great service advisor! They took very good care of me and the needs of my car. Fair and reasonable pricing in the end. An amazing experience!

All around excellent dealership to work with! Highly recommend.

Very positive experience, and Kenneth Chang was great to work with!

I admit, I wasn’t looking forward to dealing with the chore of finding a new car, The sales rep Tristen met us at the door and then amazed us. He knew the vehicle we were looking at inside and out. He was very knowledgeable and listened to us as we looked at a Q5. Tristen didn’t hard sell us. We are very happy with our experience at Rockville Audi! ( as long as Tristen takes care of us)

Audis are excellent examples of fine German automotive engineering, and if you take care of them, they will last quite a while. I drive a 2004 Audi TT quattro with a six-speed stick that folks still stop to ask me about how I like my "new Audi." Thanks to the service department at Rockville Porsche Audi, it runs just as well at 115,000 miles as it did when I drove it off the lot fourteen years ago. The key is genuine parts and factory certified mechanics - properly maintaining an Audi isn't cheap, but at RPA you certainly get what you pay for.

The team was excellent! Took no time and they delivered exactly what I wanted in little time! Loved them all!

complete transaction over the phone. The car was whet it was said to be, no high- pressure sales, and The staff went over the top with special request that I made...a wonderful car buying experience!

I brought my Q5 TDI in for maintenance yesterday at 7:30 AM and got it back as promised at 2 pm. Jesse checked me in, Bryan was my service advisor. Max Aaron is the service Dept manager and always takes excellent care. Thank you Rockville Audi

Awesome service by the Rockville Audi team! We just serviced our 2018 Q7, everything was perfect. Mike Zheng and his team are top notch when it comes to customer service. Highly recommended Thank you guys!

Nate, Ric, & Neil made this one of the best out of state purchase experiences. I would recommend this Audi dealership. The staff is very hospitable. The process in the dealership was smooth as most of the communication occurred via email and phone.

Kenneth was great to deal with. The whole process went very smooth. I would definitely recommend this dealership to friends and family. Overall this was a great experience

Took my car in for service with Ryan and he was great. I was in and out quickly.

They committed to have the work done in 2 hours and they met their commitment.

Excellent service work on car - improvements immediately noticeable Excellent answers to specific questions about service provided Excellent quiet space while waiting Work did take about twice as long as expected, but then, I did instruct them to take the time to do good work.

Service department is a dream to work with, the nice gentleman who checked me in and scheduled my ride, my driver and then Ryan who finalized my service. I got a blown out tire and they helped me to get my Q5 towed, drove me to work and replaced my tire within a few hours. Thanks again!!

Ryan was courteous and efficient, service was prompt and loaner car is very convenient

Chris K was our salesperson- he was extremely patient and professional! I couldn't decide between the A4 and the S4. He took me out on multiple test-drives in each car. He was never pushy and allowed me to take my time in my decision. (I went with the S4!)

Overall, my experience was very good. The service attendant who checked me in was gracious and patient and the technician was knowledgeable and kind.

Never had a bad experience here.

1. A stunning 2013 used car that looks like new, has very nice shape and color, and comes with a real tag right away. 2. Amazing price. 3. Outstanding salesperson (Jonathan Yune is my salesperson) who answered all my questions (Some of the questions were beyond the sale) accurately in professional way, taught me how to operate this car, and delivered the car right away. I was very happy and satisfy on everything. Highly recommended!

Joel Mugisha is an excellent tech rep. I would recommend him to anyone.

Very good experience from visiting to actually purchasing the vehicle. Mu salesman e=was very knowledgeable and helpful.

I had an amazing experience , my sells guy (Hamdael Omar) was the best he knowledgeable ,patience ,an they made my car buying experience fast an easy.

They have provided us with exceptional customer service, timely repairs, and a lot of information so we can better take care of our vehicle!

An outstanding experience with my visit for 2015 Q3 repair. First and for most, it was extremely busy weekend to get a car service done, the client support team took my car and told me they will find a way to accommodate my request same day. They did tin fact taken care of the issue same day otherwise it would be a three days wait. I appreciate they dedication and attention to detail.

It started with a warm welcome and ended with keys in our hand - every question answered swiftly and accurately. No salesmanship - just really nice people to work with.

Great experience all around. Friendly and quick service staff.

The Service Team at Rockville Audi is top-shelf! They are always willing to help, good listeners and turn around my car quickly any time I'm in for maintenance! Thanks to the Team!

Had a very positive experience at Rockville Audi with Tristan in sales and Rick in Finance. First, I hate spending a long time at dealerships, and I don't want to negotiate in person when we can do so over the phone or by email. We had a very efficient and useful test drive with Tristan, and he was more knowledgeable about the Q5 car than the people at BMW and Acura about their competing cars. Second, they gave a decent price in the dealership and let me continue to negotiate over text and email until we found our deal, and then the pick up and financing was smooth and we got no pressure for the add-ons. In all, a great buying experience.

The only difficulty I had was in getting information about my car. I left it for service at 7:30 am and had to call twice, first at 4 and then at 4:30 to learn what had been happening with my vehicle. The repairs, as always, were just fine.

Great experience. Took our repair seriously and got it fixed on time.

Pete and Chris were awesome! From start to finish, they were so helpful every step of the way. I’m so happy with my new Q5! Thank you Rockville Audi�

Work was professionally done and on time. I was kept appraised of the progress of the repairs.

Had an overall positive experience with the service department. The service tech asked when I wanted my car to be ready, I gave a time and it was ready a little before that time. The service rate is a bit pricey however but I realize it is an Audi non the less and that kind of goes with the territory of keeping it running well. I am in no way disillusioned by the sales to service shuffle that goes on at dealership these days, but the bottom line for me is I am willing to pay for great customer and overall service and so far Rockville has not disappointed.

Very nice experience overall. Wait on Sunday for paper processing was quite long.

I brought my car to Rockville Audi for a state inspection. Bryan was very professional and handled the inspection very quickly and thoroughly. The car wash was an added benefit!

Highly recommend Audi of rockville. The sales agent Antonio di Franco made the process of buying the car smooth and fast. Thank you Audi of Rockville for the great deal!

Exelent job i got satisfied with the service costumere service exelente i will be back for sure employees very profesionals .

The dealership has some great, well maintained, and reasonably priced vehicles.

Rockville Audi was very attentive to what I was looking for in a car and was very thorough to make sure that I was satisfied with my experience. I'm really happy with how everything turned out and I definitely recommend this dealership to anyone looking for an Audi!

No problems it was great. Highly recommended. Have been a client since I purchased the car.

I bought a CPO Audi A4 from Michael Adelman last December.....Outstanding experience. And although I truly enjoyed the A4, I decided to visit with Michael recently to say hi and find out if he could make me a great deal on a new S5. Well, he did. And again, from start to finish, my experience with Michael and GM Larry was delightful. Very professional, no games, totally transparent....outstanding experience. And Serge in credit was awesome as well. Great people....great organization. I'll be back again for that R8....hopefully sooner than later. Great job guys!!! Regards, Dan Testa

We had a great experience with buying this car. Antonio was a great help in the process. He knew the cars, knew the process and made this car buying experience enjoyable. I would come here again. (And I really don’t like buying cars-but this experience was great!). The financing part of the process was great too. Great team!